I had a great experience with Roomia Storage Truganina. The facility is clean, secure, well maintained and very convenient to access. A special shoutout to Kim for the exceptional customer service. K... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent staff. Easy access to storage unit outside of office operating hours. Clean storage spaces. Trolleys on site to use, and they offer their moving Van to customers for free with a $400 cash bo... Ver mais
A empresa respondeu
Kim and Jeff have been great . Professional, polite , pleasant and really helpful to ensure the move into storage has been as smooth as possible The Truganina facility is ideal and definitely well m... Ver mais
A empresa respondeu
I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking. Even while I was ov... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- Garagem de Carros
- Loja de embalagens para mudanças
- Loja de materiais para empacotamento
- Armazenamento de trailers
- Depósito
Sobre Roomia Self Storage - Truganina
Escrito pela empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito pela empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Informações de contato
477 Dohertys Rd,, 3029, Truganina, VIC, Austrália
- 0389038830
4,6
Excelente
134 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Greeted by friendly staff who showed us around and ran through our options
Impressed by the clean facilities
2 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the great review. We’re really glad the team made you feel welcome and took the time to walk you through the different options.
Staff is very helpful and very…
Staff is very helpful and very knowledgeable. Storage facility is also very easy to use and clean. One stop shop for all your storage needs.
Thanks
17 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for your kind words. Our team takes pride in making self storage simple, clean and easy to use. It’s great to hear you found everything you needed in one place. We really appreciate the recommendation.
Amazing Store Manager Kim
Kim the Store manager was such a beautiful person, I felt she went above and beyond to ensure I knew everything and made the process extremely smooth.
14 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for the lovely feedback about Kim. She genuinely cares about making the storage experience smooth and easy, so it’s great to see this recognised. We’ll be sure to share this with her.
Storage facility is good
Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.
Also pricing is bit high compared to other storage facilities.
Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.
1 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thanks for your feedback, we really appreciate you taking the time to share it.
Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.
Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.
If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.
Staff were friendly and honest
Staff were friendly and honest
Getting set up was quick and easy
Storage room was clan and easy to get access to
30 de março de 2026
Resposta da Roomia Self Storage - Truganina
Appreciate the feedback. Friendly, honest service and an easy set-up makes all the difference. Glad everything went smoothly for you.
Yes it was good but the team members…
Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you
31 de março de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au
Easy,great service,explained everything…
Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.
30 de março de 2026
Resposta da Roomia Self Storage - Truganina
Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!
Resposta da Roomia Self Storage - Truganina
Thank you for the great review! We're so pleased to hear Jeff made the process simple and provided great customer service. We'll be sure to pass on your kind feedback to him.
Thanks again for choosing Roomia.
My first storage unit
Everything was seemless, straight forward and simple. Great rates and very clean.
Thankyou so much Kim for your help!
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Roomia Self Storage - Truganina
Thank you so much for your lovely review!
We’re delighted to hear your first storage experience was seamless, straightforward and simple, that’s exactly what we aim for. It’s also wonderful to know you found great value and a clean, well-presented space.
Kim will be so pleased to hear your kind words.
Thanks again for choosing Roomia and for taking the time to share your experience with us!
Friendiness goo deals and cheap
31 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for your feedback! We’re so pleased to hear you found our team friendly and the storage options good value. Making storage affordable and easy is exactly what we aim for, so it’s great to know that came through in your experience. Thanks again for choosing us.
Thanks for the Free Van Hire.
20 de novembro de 2025
Resposta da Roomia Self Storage - Truganina
You’re very welcome! We’re glad the free van helped make moving a little less stressful 🚐
Great customer service but…
Great customer service and moving van had ample space however there was no light source inside the storage unit
24 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thanks for the honest feedback, we’re really glad the service and van helped
Great location and an amazing team.
Jeff was amazingly helpful from start to finish.
He went out of his way to show me the units and give his advice.
The location is ideal, and super clean.
2 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for such a lovely review! Jeff will really appreciate the mention. We’re glad you found the location ideal and the facility clean.
Resposta da Roomia Self Storage - Truganina
Thanks so much! We’re glad you found the space clean and easy to use.
Efficient sign up process
Efficient sign up process
Well organised storage sheds
17 de dezembro de 2025
Resposta da Roomia Self Storage - Truganina
Thank you for your review. It’s great to hear the sign-up process was smooth and that you found the facility well organised. We appreciate you choosing Roomia.
The receptionist was very helpful
The receptionist was very helpful. And easy to communicate with .
17 de dezembro de 2025
Resposta da Roomia Self Storage - Truganina
Thank you for your review. We’re pleased to hear our team was helpful and easy to communicate with — great service is always our priority.
Customer Service
From a rental storage shed point of view excellent facilities. The free van also came in extremely handy due to finances. Excellent pricing for the shed as well!!! I cannot recommend Roomia enough for the facilities and price, excellent service!!!
29 de novembro de 2025
Resposta da Roomia Self Storage - Truganina
Thank you for your feedback and for storing with us. We’re glad to hear you enjoyed our facilities, pricing, and the free hire van.
Excellent work
Very friendly lady, easy to understand everything. Easy access
12 de novembro de 2025
Resposta da Roomia Self Storage - Truganina
Thank you! We’re so pleased our team made everything clear and easy, and that access has been simple for you.
My experience was great Geoff helped me…
My experience was great Geoff helped me over the phone & when going into the storage facility Kim was fantastic she was so hopeful
5 de novembro de 2025
Resposta da Roomia Self Storage - Truganina
We’re so happy to hear the team made your experience smooth and stress-free! Thanks for choosing Roomia.
Great customer interaction on the phone…
Great customer interaction on the phone and in the office.
31 de outubro de 2025
Resposta da Roomia Self Storage - Truganina
We're thrilled to hear this feedback. Thank you for your review and for choosing Roomia!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.