Ich habe ein Transfer von Flughafen Antalya zum Hotel gebucht.Hat alles super geklappt. Der Fahrer hat gleich bei Ausgang mit der Namenschild gewartet. In 40 Minuten war ich im Hotel.Rückfahrt hat auc... Ver mais
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Veja o que dizem as avaliações
Excellent taxi service! The driver was punctual, polite, and the car was spotless. The pick-up and drop-off were both right on time, and the whole journey was smooth and comfortable. Very reliable and... Ver mais
A empresa respondeu
The driver didn’t show up at all. The given phone number didn’t reply and it was an awful start of vacations. I booked the car in advance and paid the full amount. We landed in the middle of the ni... Ver mais
A empresa respondeu
Everything was smooth, I booked the vehicle 5 day before. Once I got to the airport, the aigant person was waiting for me. I Signed the contract and took the car in two minutes. During the return, th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Travel is about much more than the destination. It’s about new experiences, new stories, and unforgettable moments. Every day, we are part of journeys that help people discover new places, grow their businesses, and connect with the people they care about. Because we believe that great experiences begin with a seamless journey.
Informações de contato
4,0
Muito Bom
31 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The driver didn’t show up at all
The driver didn’t show up at all. The given phone number didn’t reply and it was an awful start of vacations. I booked the car in advance and paid the full amount. We landed in the middle of the night and the driver wasn’t there. I was simply scammed. I don’t recommend it
Update:
Please provide me the evidences of the contact attempts. I have the proofs that I have tried to call multiple times on the provided number, booking support also tried to contact you but in vain. Even today nobody answered me yet on WhatsApp where I left multiple call attempts and messages. The driver should check the arrival time and wait for the client at the exit area. I strongly doubt that he ever showed up. Otherwise we would find him. I have waited for more than 40min trying to find where he is. And again - I was connected to the internet all the time, I tried to call your number several times and nobody ever answered. You can find my booking and contact me to prove and explain what happened. Until then I consider that you just took my money without providing a promised service and the driver didn’t come. Otherwise he would answer my calls and be there.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Rossocar
Hello Janosch,
We would like to express our regret regarding the experience you described. However, our records show that the driver assigned to your reservation arrived at the airport on time and waited for you at the designated meeting point for the duration specified in the reservation terms.
Furthermore, the driver attempted to contact you using the contact information registered in the reservation. Records of these communication attempts are available.
GPS records showing the driver's timely arrival at the airport, communication attempts, and other operational records can be reviewed through the booking.com system. The booking.com team can access and verify all these records on the first business day.
We strive to conduct all our operations in accordance with the reservation terms. Therefore, we regret to inform you that the situation arose not from a failure to provide the service, but from the inability to arrange the meeting despite the driver having completed all necessary procedures.
UPTADE:
We have reviewed the matter in detail again. Our operational records show that the driver arrived at the airport on time, waited at the designated meeting point in accordance with the booking conditions, and waited for a total of up to 2 hours.
We have all operational evidence for this transfer, including GPS records and communication records.
While we are sorry for what happened, based on the verifiable records we have, we are confident that the service was provided in accordance with our company procedures.
We have shared our final assessment regarding this matter. We will continue to share all information and documents with booking.com if deemed necessary.
Prenotazioni tramite booking.com con…
Prenotazioni tramite booking.com con questa agenzia. (Rossocar.com) tutto perfetto la correttezza del autista,orario e tutto cio. Bravo .
30 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Zeqiri,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Nette Fahrer
Nette Fahrer, sind pünktlich gekommen, alles hat problemlos geklappt. Werde nächstes Mal auch hier Transfer buchen👍🏻
19 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Katerina,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Reliable service
Reliable service, friendly driver, clean vehicle.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Beat,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
every thing was fine.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Rani,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Resposta da Rossocar
Dear Davies,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Frightening & unsafe
The driver was using his mobile phone for the whole journey, I am not sure of the laws in Turkey but it is a serious offence to use your mobile phone while driving in Ireland. He was searching for our hotel on Google maps while driving, which he should have done before leaving the airport and then was continuing to use WhatsApp while driving at high speed. The speed at which the driver was driving was dangerous we were not catching a flight there was absolutely no need for the speed. It is my first experience of such careless and unsafe driving with an airport transfer. In fact it would even make me consider not returning to Turkey it was an hour of utter fear and anxiety. The return journey we couldn't see the driver so I have no idea if he was using his phone but again the speed he was driving was unnecessary there was no need for it we had allowed plenty of time to get to the airport. It is totally unprofessional to make your passengers feel so unsafe.
28 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Louise,
Thank you for taking the time to share your feedback. We are truly sorry to learn that you felt uncomfortable and unsafe during your transfer.
The safety and comfort of our guests are our highest priorities. We take all feedback regarding driving behaviour very seriously. Following your comments, we conducted a thorough internal review, assessed the driver's conduct, and took the appropriate action in accordance with our company policies and procedures.
We sincerely regret that your experience did not meet your expectations. Please be assured that we continuously review and improve our service standards to ensure the highest level of safety and customer satisfaction.
Thank you once again for bringing this matter to our attention.
Kind regards,
Rossocar Team
Excellent taxi service
Excellent taxi service! The driver was punctual, polite, and the car was spotless. The pick-up and drop-off were both right on time, and the whole journey was smooth and comfortable. Very reliable and professional service—highly recommend!
27 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Zain,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Excellent service
We booked several transfers from this company. Excellent service, everything was clear and punctual.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Elena,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Brilliant service
Brilliant service, the driver was very friendly and helpful. Very professional. I wouldnt hesitate to use their services again in the future.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Young,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Gerne wieder
Netter und kompetenter Fahrer, gepflegtes Fahrzeug, Kommunikation sehr gut, ebenso die Pünktlichkeit.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Winter,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Pünktlichkeit
Pünktlichkeit, nette Mitarbeiter, sehr hilfsbereit, einfach alles sehr gut organisiert
23 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Gaby,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Resposta da Rossocar
Dear Purys,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Transfer Antalya zum Hotel
Ich habe ein Transfer von Flughafen Antalya zum Hotel gebucht.Hat alles super geklappt. Der Fahrer hat gleich bei Ausgang mit der Namenschild gewartet. In 40 Minuten war ich im Hotel.Rückfahrt hat auch reibungslos verlaufen. Der Fahrer war nett und hilfsbereit. Kann ich nur weiterempfehlen!
24 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Elena,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Great service
Great service without delay, highly recommend!
4 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Orlova,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Great service
Great service, would definitely recommend
17 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Jennifer,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Excellent
Excellent communication throughout. Our driver arrived at our hotel early, the drive was smooth and he double checked our departure airport terminal. Our luggage was handled with care.
Excellent service.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear AC,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Easy journeys
Hello
Both drivers were on time, and vehicles very clean, they were polite, helpful which made our journeys very easy
Will definitely both through you again as it made our pick ups stress free
Thank you
5 de outubro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Alan,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
Timing perfect t
Timing perfect t
Communicate perfect
Car luxury
21 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Rm,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
The pick up at Antalya airport.
The pick up at Antalya airport on arrival was quite chaotic. We struggled to find our driver amongst all of the drivers. It would have been very helpful to have a driver waiting at one of the numbered desks near the exit. Once we did find the driver we had a smooth ride to the resort. The return journey was perfect. We also appreciated that the drivers did not use their mobile phones whilst driving. That can be scary.
22 de setembro de 2025
Avaliação não solicitada
Resposta da Rossocar
Dear Jerry,
Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.
We look forward to welcoming you back.
Kind regards,
Rossocar Team
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