Rossocar Avaliações 

31
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ich habe ein Transfer von Flughafen Antalya zum Hotel gebucht.Hat alles super geklappt. Der Fahrer hat gleich bei Ausgang mit der Namenschild gewartet. In 40 Minuten war ich im Hotel.Rückfahrt hat auc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent taxi service! The driver was punctual, polite, and the car was spotless. The pick-up and drop-off were both right on time, and the whole journey was smooth and comfortable. Very reliable and... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The driver didn’t show up at all. The given phone number didn’t reply and it was an awful start of vacations. I booked the car in advance and paid the full amount. We landed in the middle of the ni... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything was smooth, I booked the vehicle 5 day before. Once I got to the airport, the aigant person was waiting for me. I Signed the contract and took the car in two minutes. During the return, th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Travel is about much more than the destination. It’s about new experiences, new stories, and unforgettable moments. Every day, we are part of journeys that help people discover new places, grow their businesses, and connect with the people they care about. Because we believe that great experiences begin with a seamless journey.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(31)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Arrived in the time, even I asked them to come on 30 minutes early and they did it. Kind drivers and comfortable cars. Excellent service

20 de setembro de 2025
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Elena,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Driver was polite

Driver was polite. The ride was smooth. There was water in the car, that was very handful as the weather was hot

20 de setembro de 2025
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Vladislav,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 1 de um total de 5 estrelas

I do not recommend this company to anyone

We didn't receive the service we paid for. Long before our trip to Antalya, I paid for a taxi from the airport, but the driver didn't show up and didn't answer my calls. I contacted the police, and a police officer called him, but he didn't answer. Then he wrote that he couldn't come and said we'd have to find a taxi ourselves. I don't recommend this company to anyone.

4 de outubro de 2025
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Hello,

Thank you for your feedback.

Following our thorough review, we have been unable to verify any reservation or service record related to the incident mentioned in your review. Therefore, we cannot confirm that the review in question pertains to a service provided by our company.

If this review truly relates to a service received from us, we kindly request that you share your reservation number or the contact information you used during the reservation process. This will allow us to investigate the matter in detail and make the necessary assessment.

We place great importance on providing reliable and professional service to all our guests. We carefully evaluate all verifiable feedback and prioritize customer satisfaction.

Kind regards,
Rossocar Team

Avaliado com 1 de um total de 5 estrelas

Nie wieder ! Wenn ich könnte würde ich sie verklagen!

Es gibt eine Regel. Wartezeit 1h 15min nach Landung. Leider haben wir auf unsere Koffer 3h. Den Taxifahrer hat es leider nicht interessiert und hat uns stehen lassen. Seine Worte : not my problem.

Wir mussten ein normal Taxi zum Hotel nehmen.

26 de abril de 2025
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Julia,

The baggage claim process is entirely the responsibility of the airport and is beyond our control.

According to our terms of service, drivers may wait a maximum of 75 minutes after the plane lands. This time is standard for all guests to avoid disrupting other bookings. The driver has used the full waiting time specified in this booking.

Since it was not possible to exceed the specified time, the driver had to proceed with other scheduled transfers. All records showing that the driver arrived at the airport on time, completed the waiting time, and attempted to communicate can be viewed on booking.com.

We apologize for the baggage delay negatively impacting your trip and thank you for your understanding.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Alles prima geklappt

Alles prima geklappt, das Auto wurde pünktlich zugestellt und abgeholt, super Kommunikation.

29 de junho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Linde,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Отличный прокат

Бронировали механику. Машину дали той же марки и модели, только повысили до автомата. Машина новая. Страховку оформляли максимальную. Быстрая выдача, быстрая сдача.

12 de julho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Kat,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Schöner Urlaub

Komme das zweite Jahr zz den Jungs war dieses Jahr wieder sehr zufrieden zuverlässig und preiswert kann die nur weiter empfehlen nochmals vielen Dank

8 de julho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Hengz,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Everything was smooth

Everything was smooth, I booked the vehicle 5 day before. Once I got to the airport, the aigant person was waiting for me. I Signed the contract and took the car in two minutes. During the return, the same aigant was waiting for me at departure gate.
خدمه خمسه نجوم انصح به و بشده ارخص من المواقع و رقي في التعامل و سهوله في الدفع

3 de julho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Yousef,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Swift service

Swift service, good car

2 de julho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Dev,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 5 de um total de 5 estrelas

Everything is excellent

Everything is ok. I could rent a car without credit card, just for cash

2 de julho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Andrey,

Thank you for your valuable feedback. The feedback you have shared serves as a great motivation for us to maintain our high standards of service.

We look forward to welcoming you back.

Kind regards,
Rossocar Team

Avaliado com 3 de um total de 5 estrelas

Good communication, but cheep car for high price

Communication was good, car rental and return was easy. The car was different from the request, was older and less comfortable. Overpriced

19 de junho de 2023
Avaliação não solicitada
logotipo da Rossocar

Resposta da Rossocar

Dear Artem,

Thank you for sharing your feedback with us. We are pleased that you were satisfied with our communication and the vehicle pick-up/drop-off process.

However, we are truly sorry that the assigned vehicle did not fully meet your expectations. Guest feedback is very important to us, and we carefully review these reviews to continuously improve the quality of our service.

We sincerely hope to have the opportunity to welcome you again in the future and provide you with an even better service that meets your expectations this time.

Kind regards,
Rossocar Team

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