Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
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Veja o que dizem as avaliações
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Ver mais
A empresa respondeu
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
A empresa respondeu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Ver mais
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Detalhes da empresa
Sobre Russwood
Escrito pela empresa
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Informações de contato
Station Sawmill, PH20 1AR, Newtonmore, Reino Unido
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excelente
305 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good, showroom worth the trip
Very good products. Outstanding showroom, info and welcome just by Newtonmore station: worth the trip. A visit to the Highland Folk Museum a mile away makes a great day of it.
1 de agosto de 2025
Resposta da Russwood
Thank you so much for taking the time to leave a review. We're glad to hear you enjoyed your visit to our showroom, we're very proud of it, and it's always a pleasure to welcome visitors who've made the trip to Newtonmore. We'll pass your kind words on to the team.
And we couldn't agree more about the Highland Folk Museum, it's a wonderful spot and well worth combining with a visit to us. Thanks again, and we hope to see you back in the Highlands before long!
Resposta da Russwood
Thank you for your feedback, and we're sorry to hear communication fell short of your expectations. We'd really like to understand what went wrong so we can put it right - we have no record of a message reaching us, so it's possible something slipped through. Please contact us directly at hello@russwood.co.uk and we'll respond as soon as we can. Thank you for taking the time to leave a review.
Very easy to deal with quick turnaround…
Very easy to deal with quick turnaround with materials
2 de julho de 2026
Resposta da Russwood
Hi Ellen, thank you so much for your review - it really means a lot to us! We are so pleased that you're happy with your materials and our service. Please don't hesitate to get back in touch if you need anything further.
Clear website information (technical…
Clear website information (technical and price). Delivered without fuss
22 de maio de 2026
Resposta da Russwood
Thank you for taking the time to leave us a 5 star review. Please reach out if there is anything else we can help with.
Very helpful staff from beginning to…
Very helpful staff from beginning to end.
High quality product.
15 de maio de 2026
Resposta da Russwood
Hi, thank you for leaving us a review. We are delighted to hear you are happy with your service. Please don't hesitate to get in touch if we can be of any further assistance.
Helpful advice from the start
The team at Russwood were very friendly and helpful at getting me the right wood for my cladding project and the wood itself is beautiful to work with.
6 de maio de 2026
Resposta da Russwood
Hi, thank you for leaving us a review. We are delighted to hear you are happy with your cladding. Please don't hesitate to get in touch if we can be of any further assistance.
Excellent communication
Excellent communication. Very pleasant staff working in a nice environment.
21 de maio de 2026
Resposta da Russwood
Hi, thank you for taking the time to leave us a 5 star review. Please don't hesitate to get in touch if there is anything else we can help with.
Baila Porch
From our first enquiry, we ware given very good help and advice, delivery worked well, and very pleased with the product when it arrived, a bit more expensive than some alternative products,
But worth the extra, and very happy with the end result
4 de junho de 2026
Resposta da Russwood
Hi Baila, thank you for your review! We're really pleased to hear you're happy with your purchase. Please don't hesitate to get in touch whenever you need us.
Supplied the product to the timescale…
Supplied the product to the timescale we asked for. The product looks amazing installed.
3 de junho de 2026
Resposta da Russwood
Hi Cheryl, thank you so much for your 5-star review! Please don't hesitate to get in touch if we can be of further assistance.
Very good communication and very happy…
Very good communication and very happy with the decking purchased.
10 de abril de 2026
Resposta da Russwood
Hi Alexander, thank you so much for taking the time to leave us a 5-star review! We're really pleased to hear you're happy with your decking purchase. It was a pleasure working with you. Don't hesitate to get in touch whenever you need us!
Good selection of products at a…
Good selection of products at a competitive price. Excellent delivery
31 de janeiro de 2026
Resposta da Russwood
Hi James, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Resposta da Russwood
Hi Mike, thank you for leaving us a 5 star review!
They were very patient giving quotes…
Craig was very patient giving quotes for various different quantities asked for, and did not show it was a bother at all, and then service following an order placed, was excellent with information supplied at each stage through to transport for delivery date of order.
Product was finished to a high standard.
8 de maio de 2026
Resposta da Russwood
Hi, thank you for your review! It's great to hear that Craig looked after you, we'll make sure he sees this. Please don't hesitate to get in touch whenever you need us.
Great company to deal with and have…
Great company to deal with and have been so helpful in getting product shipped out
29 de abril de 2026
Resposta da Russwood
Hi, thank you so much for the 5 star review! We're pleased we could make the process straightforward for you and get everything shipped out as needed. We're always here if you need us again.
5 star quality products.Excellent
5 star quality products.Excellent, prompt, knowledgeable guidance from attentive professionals.
Beautiful showrooms and external scapes, showcasing the product.
Clear, efficient online payment and contracts.
Delivery and packaging on point.
14 de janeiro de 2026
Resposta da Russwood
Hi Paula, thank you for leaving us a 5 star review. It's great to hear that you enjoyed visiting our showrooms and appreciated the guidance provided by our team. Please don't hesitate to get in touch if we can be of any further assistance.
Resposta da Russwood
Hi Peter, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words onto Ailza.
Resposta da Russwood
Hi John, thank you for leaving us a 5 star review!
Resposta da Russwood
Hi Leeann, thank you for leaving us a 5 star review!
Best screws have ever used top quality…
Best screws have ever used top quality great service
18 de março de 2026
Resposta da Russwood
Hi Scott, thank you for leaving us a 5 star review. We are delighted to hear you are happy with your SIHGA screws. Please don't hesitate to get in touch if we can be of any further assistance.
Quality company.
As a joiner who is going to build a house in Scotland I researched Russwood and arranged a visit to the showroom at Newtonmore where I was warmly greeted and introduced to Paul who showed me many cladding options. Range of products and importantly exceptional product knowledge was superb. As my project progresses and I make final material decisions I will definitely be using Russwood. Thank you our visit was very worthwhile. 👏👏
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Russwood
Hi, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words on to Paul. Please don't hesitate to get in touch if there is anything else we can help with. We look forward to working with you on your upcoming house build.
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