Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... Ver mais
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Veja o que dizem as avaliações
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent serv... Ver mais
Fantastic service from start tò end. I went in for new glasses, received a comprensive and very professional consultation. I was fitted with new glasses and was told It would take 10 working days tò... Ver mais
The staff are amazing, always very helpful and extremely friendly. They are very knowledgable and always go the extra mile to ensure you are comfortable throughout the whole process. Thank you team.
Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
Reino Unido
- rwoodfall.co.uk
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Optician
Me and my 3 daughters went there for check up
We received the best service
Friendly workers
Best optician
Thank you
🙏🙏🙏
18 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your lovely feedback! We’re delighted to hear that you and your daughters all received such great service and felt welcomed by our team. It means a lot to us that you consider us the best—thank you for your support, and we look forward to seeing you all again soon 😊
The staff were very helpful friendly…
The staff were very helpful friendly and professional as always.
18 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind words! We’re so pleased to hear that you found our team helpful, friendly, and professional as always. Your continued support means a lot to us, and we look forward to seeing you again soon 😊
Excellent Customer Service
Eye test conducted by Millie
Friendly, informative & professional
Definitely recommend
4 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your lovely feedback! We’re delighted to hear you received excellent customer service and that Millie made your eye test such a friendly, informative, and professional experience. We really appreciate your recommendation and hope to see you again soon 😊
Excellent service and friendly staff
Excellent service and friendly staff. Also a great range of specs.
3 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re really pleased to hear you received excellent service and found our team friendly, as well as enjoying our range of specs. We truly appreciate your support and hope to see you again soon 😊
Resposta da R Woodfall Opticians
Thank you for your feedback! We’re glad to hear you found our staff helpful and that everything ran on time. We really appreciate you taking the time to share this and hope to see you again soon 😊
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re so pleased to hear that the optician was professional and provided clear explanations. We really appreciate you taking the time to share your experience and hope to see you again soon 😊
Cataract Review
I got the best care experience ever. From the shop staff to the doctor. They were friendly and brilliant. I will recommend to my family and friends.
13 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a great experience from start to finish and felt well cared for by both our shop team and optician. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you, your family, and friends in the future 😊
The competence of the staff
The competence of the staff, on every level, as well as their friendliness!
11 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback! We’re so pleased to hear you were impressed with the competence and friendliness of our team at every level. We really appreciate you taking the time to share this and look forward to seeing you again soon 😊
Professional and Friendly
Always friendly staff that work here. Optician was great and very good at explaining what she was doing and your eye scan results. Very happy here.
7 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re so pleased to hear you consistently find our team friendly and that the optician took the time to clearly explain your eye scan results. It’s great to know you’re very happy with your experience, and we really appreciate your support 😊
Excellent- friendly, professional and efficient
Excellent- friendly, professional and efficient, Woodfall’s staff are amazing.
6 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback! We’re delighted to hear you found our team friendly, professional, and efficient. Your kind words about the Woodfall’s staff mean a lot, and we really appreciate your support 😊
Fiendly and professional staff
Very nice staff specially the lady on reception eye test was thorough and each step of the test was explained.
3 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback! We’re really pleased to hear you found our team so nice and that the reception staff made you feel welcome. It’s great to know your eye test was thorough and clearly explained at each step. We truly appreciate you sharing your experience and hope to see you again soon 😊
Exceptional
Everyone is very professional and puts you at ease. Everything is explained as the exam goes along
11 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt at ease and found our team professional, with everything clearly explained throughout your exam. Your kind words mean a lot to us, and we really appreciate you taking the time to share your experience 😊
Resposta da R Woodfall Opticians
Thank you for your feedback! We’re really pleased to hear you were very satisfied with your experience. We appreciate you taking the time to let us know and hope to see you again soon 😊
Great Local Optician
Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thorough and takes time to explain any issues. I can’t imagine going anywhere elsewhere for my eye checks.
11 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback and your continued loyalty over so many years. We’re delighted to hear that you always feel welcomed and well cared for by our team.
It’s especially lovely to hear your kind words about Bev—she will be so pleased to know her thorough approach and clear explanations have helped give you such confidence in your eye care. We truly appreciate your trust in us and look forward to looking after your vision for many more years to come 😊
The staff were friendly and attentive…
The staff were friendly and attentive throughout my visit. The optician that saw me took time to evaluate my needs and was attentive and knowledgeable.
7 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re so pleased to hear that our team made you feel well looked after and that the optician took the time to carefully assess your needs. Your comments about their attentiveness and knowledge are really appreciated, and we’ll be sure to share them with the team. We hope to see you again soon 😊
Been coming here for years and always…
Been coming here for years and always feel like I’m receiving a thorough examination. Everyone is friendly and helpful.
10 de março de 2026
Resposta da R Woodfall Opticians
Thank you so much for your continued loyalty and lovely feedback! We’re delighted to hear you always feel you receive a thorough examination and that our team has remained friendly and helpful over the years. Your support truly means a lot to us, and we look forward to seeing you again soon 😊
Very good service my only worry is it…
Very good service my only worry is it won’t be long before we have to leave this company because w have to get upstairs and hubby won’t be able to do it
14 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback—we’re really pleased to hear you’ve had very good service.
We’re very sorry to hear about your concern regarding access. Your comfort and ease of visiting us are really important, and we’d love to help where we can. Please do speak with our team at your next visit (or feel free to contact the branch in advance), as we do have a downstairs consulting room or may be able to offer support or discuss alternative arrangements to make things easier for you and your husband.
We truly appreciate your loyalty and hope we can continue looking after you both for many years to come 😊
Resposta da R Woodfall Opticians
Thank you for your lovely feedback! We’re so pleased to hear you had a brilliant appointment. We really appreciate you taking the time to share this and hope to see you again soon 😊
Friendly and professional optometrist.
Friendly and professional optometrist.
Appointment on time.
No sales pressure.
11 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re really pleased to hear you found our optometrist friendly and professional, and that your appointment ran on time with no pressure. We truly appreciate you taking the time to share your experience and hope to see you again soon 😊
Friendly
Friendly, attentive and no pressure on customer.
Seen at arranged time.
Nice cup of tea too.
10 de março de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback! We’re so pleased to hear you found our team friendly and attentive, and that your appointment ran on time with no pressure. It’s great to know you even enjoyed a nice cup of tea while you were here! We really appreciate you taking the time to share this and hope to see you again soon 😊
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