My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Ver mais
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Veja o que dizem as avaliações
The team at Woodfalls are all very friendly, helpful and knowledgeable - this goes for all branches and we have been to Sydenham, Crystal Palace and Purley. It's useful to be able to get appointments... Ver mais
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On arrival, I was warmly welcome by the receptionist with a smile. Within 5minutes, I was called in by a friendly and knowledgeable optician. She very thorough with her examination of my eyes and cle... Ver mais
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I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... Ver mais
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Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
Reino Unido
- rwoodfall.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Resposta da R Woodfall Opticians
Thank you for your wonderful feedback. We’re delighted to hear that you were so pleased with the customer care, service and advice you received. Attention to detail is very important to us, so it’s fantastic to know this came across during your visit. We really appreciate you taking the time to leave a review!
How to have an enjoyable eye test was very clearly informed about all…
I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to choose the changes for myself.
Very helpful follow through at the Reception desk too.
20 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for such a thoughtful 5-star review. We’re delighted to hear that you felt fully informed throughout your eye examination and that our team took the time to ensure you were comfortable and able to make your own choices without feeling pressured. It’s also wonderful to hear that our reception team provided such helpful follow-through. We really appreciate your kind words and are so pleased you enjoyed your experience with us.
Very happy indeed
I had a great customer service experience recently at R Woodfall Opticians Crystal Palace. They were extremely efficient and incredibly helpful from ordering my glasses, testing my eyes and booking in my appointment. Every one of the team were also very pleasant making the whole experience 5 stars.
29 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you had such a positive experience at R Woodfall Opticians Crystal Palace. It’s wonderful to know that our team made the whole process, from your eye examination and appointment booking to ordering your glasses, efficient and enjoyable. Your kind comments about our staff mean a great deal to the whole team. Thank you for choosing Woodfalls!
very helpfull friendly staff.
29 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We’re so pleased to hear that you found our staff friendly and helpful. We really appreciate you taking the time to share your experience with us!
Competent staff and very courteous
Competent staff and very courteous. The products are top-notch, and the service is very professional.
29 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your fantastic feedback. We’re delighted to hear that you found our team competent and courteous, and that you were impressed with both the quality of our products and the professional service we provide. Your kind words are greatly appreciated by the whole team.
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We’re delighted to hear that you found our team so friendly. We really appreciate you taking the time to share your experience with us!
Excellent service as usual
Excellent service as usual. We travel a fair distance to come to this optician as none locally match Woodfalls.
21 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback. It means a great deal to know that you continue to travel such a distance to visit us. We’re incredibly proud that you feel the service at Woodfalls is worth the journey, and we truly appreciate your continued loyalty and support.
Staff are very courteous and explain…
Staff are very courteous and explain procedures patiently. Thank you
20 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We’re delighted to hear that you found our team courteous and patient in explaining everything. Providing a friendly, professional service is very important to us, and we really appreciate you taking the time to share your experience.
Resposta da R Woodfall Opticians
Thank you for your kind review!
We're delighted to hear that you found our team helpful, friendly, and professional. Providing a welcoming experience and taking the time to support our patients is something we pride ourselves on.
We really appreciate your feedback and look forward to welcoming you back again soon!
Professional experienced opticians
Woodfall opticians always provide friendly and professional optician services. I have used them for many years and highly recommend.
30 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful review and continued support over the years!
We're delighted to hear that you have always found our team friendly, professional, and experienced. Building long-standing relationships with our patients is something we truly value, and we're incredibly grateful for your trust and recommendation.
Thank you for choosing Woodfall Opticians — we look forward to continuing to provide you with excellent care for many years to come!
Very helpful.
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review!
We're delighted to hear that you found our team helpful. Providing friendly, professional advice and making sure our patients feel supported is something we always aim for.
We really appreciate your feedback and look forward to welcoming you back again soon!
Always professional and friendly
Always professional and friendly. Great to shop local
13 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely review!
We're so pleased to hear that you always find our team professional and friendly. We truly value the support of our local community and take great pride in providing a personal, welcoming service to our patients.
Thank you for choosing to shop local with us — we really appreciate your continued support and look forward to seeing you again soon!
Resposta da R Woodfall Opticians
Thank you for your fantastic review!
We're delighted to hear that you enjoyed your experience with our team and were pleased with our selection of frames and pricing. We take great pride in offering a wide range of styles while providing friendly, professional advice to help our patients find the perfect pair of glasses.
Thank you for your kind words and support — we look forward to welcoming you back again soon!
I asked for an appointment
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.
13 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely review!
We're delighted to hear that we were able to arrange an appointment so quickly and that your visit ran smoothly. Providing a convenient, efficient, and welcoming service is very important to us.
It's great to know you found our optician pleasant and professional. Thank you for taking the time to share your experience, and we look forward to seeing you again in the future!
Excellent service.
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review!
We're delighted to hear you received excellent service. Your feedback is greatly appreciated, and it's wonderful to know we met your expectations.
Thank you for choosing us, and we look forward to welcoming you back again soon!
Everyone was very friendly
Everyone was very friendly. The appointment was done on time. The optician was very patient and friendly to my disabled daughter. She gave her plenty of time for my daughter to answer the question as she was able and the lady understood her most of the time. Very pleased with our visit
16 de junho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your thoughtful review.
We're delighted to hear that you and your daughter had such a positive experience with us. Our team is committed to providing a welcoming, patient, and inclusive environment for every patient, and it's wonderful to know that our optician took the time to make your daughter feel comfortable and supported throughout her appointment.
We're also pleased that everything ran on time and that you felt well looked after from start to finish. Thank you for your kind words—they mean a great deal to our team. We look forward to welcoming you both back again in the future.
Resposta da R Woodfall Opticians
Thank you for your kind review!
We're delighted to hear you found our team professional and kind. Providing a welcoming, caring experience for every patient is something we take great pride in.
We really appreciate your feedback and look forward to seeing you again soon!
Excellent customer service
Excellent customer service . Always very patient with my many questions I have when having my child fitted for glasses!
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely review!
We're so pleased to hear that you've had such a positive experience with our team. We know that choosing the right glasses for a child can bring plenty of questions, and we're always happy to take the time to answer them. Ensuring both you and your child feel comfortable and confident is incredibly important to us.
Thank you for your kind words and continued trust. We look forward to seeing you both again soon!
Great service very helpful
Great service very helpful and professional. Explain all what I was having done that day . Thanks for a great service.
24 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful review!
We're delighted to hear that you found our team helpful, professional, and informative. We believe it's important that every patient understands their eye care, so it's great to know our explanations made you feel comfortable and well looked after.
Thank you for your kind words and for choosing us. We look forward to welcoming you back for your next visit!
Good reception
Good reception. Friendly clean area well organised , clear caring very competent ophthalmologist
21 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're delighted to hear you found the reception welcoming and the clinic clean, well-organised, and caring. It's especially pleasing to know you felt our optometrist was clear, competent, and attentive. We appreciate you taking the time to share your experience and look forward to seeing you again if you need us.
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