My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Ver mais
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Veja o que dizem as avaliações
The team at Woodfalls are all very friendly, helpful and knowledgeable - this goes for all branches and we have been to Sydenham, Crystal Palace and Purley. It's useful to be able to get appointments... Ver mais
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On arrival, I was warmly welcome by the receptionist with a smile. Within 5minutes, I was called in by a friendly and knowledgeable optician. She very thorough with her examination of my eyes and cle... Ver mais
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I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... Ver mais
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Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
Reino Unido
- rwoodfall.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da R Woodfall Opticians
Thank you for your wonderful feedback. We're delighted to hear you received excellent, professional service throughout your visit. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you again in the future.
Good experience
Punctual appointment time .
Pleasant desk staff .
Thorough eye examination .
Very professional and patient optician.
30 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're delighted to hear you had a good experience, with a punctual appointment, welcoming reception staff, and a thorough eye examination. It's especially pleasing to know you found your optician to be professional and patient. We appreciate your comments and look forward to welcoming you again in the future.
Always pleasant and professional.
3 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're delighted to hear you consistently find our team pleasant and professional. Your continued support is greatly appreciated, and we look forward to welcoming you again in the future.
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.
3 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.
Couldn’t fault them
Couldn’t fault them. My optician was very patient, informative and kind. All the staff were very welcoming.
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience. It's wonderful to know your optician was patient, informative, and kind, and that our team made you feel so welcome. We really appreciate your feedback and look forward to seeing you again soon.
My experience with Pursers Opticians…
My experience with Pursers Opticians Purley started 8 years ago. I moved out from London twice (Cornwall, Guilford)but when I did my eye-test I went to Purley, Purses Opticians. Any other comments, I think it is superfluous!
7 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful review and for your loyalty over the past 8 years. It means a great deal to us that you've continued to return to Pursers Opticians in Purley for your eye care, even after moving away. Your continued trust is the highest compliment we could receive. We truly appreciate your support and look forward to welcoming you back for many years to come.
Excellent Eye Review
I was given a very comprehensive eye test by a friendly optician. My eye had been sore and the optician had a good look to ensure that there was nothing in my eye.Everything was explained clearly and the person handling my new glasses was equally professional and friendly.
10 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with our team. It's great to know your optician carried out a thorough examination, took the time to investigate your sore eye, and explained everything clearly. We're also delighted that you found the service when choosing your new glasses to be professional and friendly. We really appreciate your feedback and look forward to welcoming you again in the future.
Eye Test
Punctual, professional service. Good diagnosis of my eye problem and practical advice, which worked, on treating it.
17 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review! We're delighted to hear that you found our service punctual and professional. It's great to know we were able to identify your eye problem and that the advice provided was effective. We really appreciate your feedback and look forward to looking after your eye care again in the future.
always friendly, professional service
Whole family been coming her for years; always friendly, professional service and advice on best lenses and frames.
18 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful review and for your family's continued loyalty over the years. We're delighted to hear that you've consistently experienced friendly, professional service and found our advice on lenses and frames helpful. Your continued trust means a great deal to us, and we look forward to welcoming you and your family for many years to come.
Good service.
This branch of Woodfalls gives consistently good service. Staff are friendly and efficient.
20 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review! We're so pleased to hear that you've consistently received good service from our team. It's wonderful to know you find our staff friendly and efficient. We really appreciate your feedback and look forward to welcoming you again soon.
Resposta da R Woodfall Opticians
Thank you so much for the 5 ⭐⭐⭐⭐⭐
Fantastic service at both the clinical…
Fantastic service at both the clinical and dispensing side of the business.
14 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful feedback! We're delighted to hear that you received fantastic service from both our clinical and dispensing teams. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon.
Great staff & customer service have…
Great staff & customer service have been a satisfied customer for many years 👌🏽
18 de julho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your kind review and for being a loyal customer for so many years. We're delighted to hear that you’ve always enjoyed great service from our team. Your continued support and trust mean a great deal to us, and we look forward to providing you with the same friendly service for many more years to come. 👌🏽
Resposta da R Woodfall Opticians
Thank you for your lovely review! We're delighted to hear that you and your family have had such a positive experience with our team. It's wonderful to know that our staff have made visits enjoyable for children and provided friendly, welcoming service. We really appreciate your kind words and look forward to seeing you all again soon.
Always on time lovely welcoming people…
Always on time lovely welcoming people very thorough. Everything explained well
8 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review! We're delighted to hear that you found our service punctual, welcoming, and thorough. It's great to know that everything was explained clearly and that you felt well looked after. We really appreciate your feedback and look forward to welcoming you again in the future.
Resposta da R Woodfall Opticians
Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We're delighted to hear that you found our team skilled and friendly. We really appreciate you taking the time to share your experience and look forward to welcoming you again soon.
The staff were all friendly and…
The staff were all friendly and helpful, and the Optician that I saw was particularly helpful and took great care to discuss my future treatment for cataracts.
18 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your thoughtful review! We're so pleased to hear that our team made you feel welcomed and supported. It's wonderful to know that your optician took the time to discuss your future cataract care and provided the information and reassurance you needed. We truly appreciate your feedback and look forward to continuing to support your eye care needs.
Nice welcome and seen very quickly and…
Nice welcome and seen very quickly and efficiently
14 de julho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review! We're delighted to hear that you received a warm welcome and that your appointment was handled quickly and efficiently. We really appreciate your feedback and look forward to welcoming you again in the future.
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