My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Ver mais
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Veja o que dizem as avaliações
The team at Woodfalls are all very friendly, helpful and knowledgeable - this goes for all branches and we have been to Sydenham, Crystal Palace and Purley. It's useful to be able to get appointments... Ver mais
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On arrival, I was warmly welcome by the receptionist with a smile. Within 5minutes, I was called in by a friendly and knowledgeable optician. She very thorough with her examination of my eyes and cle... Ver mais
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I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... Ver mais
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Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
Reino Unido
- rwoodfall.co.uk
4,9
Excelente
2 mil avaliações
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Resposta da R Woodfall Opticians
Thank you for your feedback. We're pleased to hear you found our service prompt and professional. We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're so pleased to hear you experienced friendly and efficient service. We really appreciate you taking the time to share your thoughts and look forward to welcoming you again soon.
Staff very polite and friendly it was a…
Staff very polite and friendly it was a pleasure to go for my check up,I won’t use any other opticians.
25 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We're delighted to hear that you found our team polite and friendly, and that your check-up was such a positive experience. It means a great deal to know you feel confident continuing to choose us for your eye care. We really appreciate your kind words and look forward to seeing you again soon.
I was seen to almost immediately on my…
I was seen to almost immediately on my arrival and i didn't have to wait.My options was very thorough in her examinations. She was attentive and caring. Very professional in the way she went about her job.
27 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review. We're delighted to hear you were seen promptly and didn't have to wait, and that your optometrist provided such a thorough, attentive and caring examination. It's great to know you found the service professional throughout your visit. We really appreciate your feedback and look forward to welcoming you again in the future.
Unfortunately you establishment is in…
Unfortunately you establishment is in the wrong place. It is most difficult for the aged and Disabled to get into. All the previous amenities like a cup of tea have now been removed. Other than that the waiting is long but the service of very good quality. It is a shame as I have been a Customers for many years but my mobility issues and the placing of your shop in Purley now do not coincide.
10 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for taking the time to share your feedback, and for being a loyal customer over so many years. We're truly sorry to hear that the current location and accessibility present difficulties for you, we still offer refreshments, so unsure why you were not offered one, and therefore this will be investigated.
While we're pleased to know you continue to value the quality of our service, we do understand how important comfort, convenience, and accessibility are—particularly for those with mobility needs. Your comments are very important to us and will be shared with the team for careful consideration as we continue to review how we can improve the experience for all our patients.
We genuinely appreciate your long-standing support and hope we may still be able to assist you in the future in a way that better meets your needs.
Fantastic service
Fantastic service, staff are very welcoming and take good care of you.
29 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We're delighted to hear you experienced fantastic service and that our team made you feel welcome and well cared for. We really appreciate you taking the time to share your comments and look forward to seeing you again soon.
A good efficient test and service.
A warm welcome and efficient reception, cool clean rooms. Friendly and efficient tests.
27 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're delighted to hear you received a warm welcome and efficient reception, and that you found our rooms cool and clean. It's also great to know your tests were carried out in a friendly and efficient manner. We really appreciate your comments and look forward to welcoming you again soon.
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're so pleased to hear you experienced caring staff and excellent service. We really appreciate you taking the time to share your comments and look forward to welcoming you again soon.
Outstanding service at Woodfall/Pursers (Purley)
For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the service we receive. A warm reception is accorded to us when we attend our appointments. The assessment we receive is thorough and the feedback from the optician is clear. Both of us have been referred for ongoing treatment regarding cataract and macula issues. In each case Debbie at Woodfall/Pursers has contacted the relevant clinic and kept us fully informed about progress. We are both very pleased with and thankful to all at Pursers (Purley)
29 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful and thoughtful review. We're delighted to hear that you and your wife have consistently received such thorough care and a warm welcome during your visits. It's especially pleasing to know that the communication and support from our team, including Debbie, has helped keep you fully informed throughout your ongoing care and referrals.
We really appreciate your continued trust over the years and your kind words about the service you’ve received at our Purley practice. We look forward to continuing to support both of you with your eye care needs.
Excellent service
Really attentive, informative and professional in a relaxed environment. Extremely helpful staff and thorough eye examination
15 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're delighted to hear you experienced excellent service and found our team attentive, informative, and professional in a relaxed environment. It's also great to know you felt well supported by our staff and received a thorough eye examination. We really appreciate your comments and look forward to welcoming you again soon.
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We're so pleased to hear that you always find our team nice and polite when you visit. We really appreciate you taking the time to share your experience and look forward to welcoming you again soon.
The staff are all professional and…
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.
18 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your thoughtful feedback. We're delighted to hear that you found all our staff professional and kind across reception, fitting, and optometry, and that your eye conditions were carefully and thoroughly reviewed. It's also great to know you felt no pressure when considering products, and had the opportunity to explore the Ray-Ban Meta spectacles in a relaxed and informative way.
We really appreciate your comments and look forward to welcoming you again in the future.
Excellent
Excellent! There aren't many places you go to where they don't try and maximise the money they can extract from you! I had my eye test and "back of eye" examination and then told my eyes hadn't changed and I didn't need new glasses!
Very professional and highly recommended!
27 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful feedback. We're delighted to hear you had such a positive experience and appreciated the thoroughness and honesty of your eye examination. It's always our aim to provide professional, patient-focused care and only recommend changes when they are genuinely needed.
We really value your recommendation and look forward to seeing you again in the future.
Resposta da R Woodfall Opticians
Thank you for your feedback. We're pleased to hear you found the service on time, polite, and informative. We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Eyes check
I got a very good treatment, and have an excellent doctor to visit me very well.
29 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your kind review. We're delighted to hear you received such good care and had a positive experience with your optometrist. Providing excellent treatment and making every patient feel well looked after is very important to us. We truly appreciate your feedback and look forward to welcoming you again in the future.
Always great
Always great. Make my daughter feel at ease. And the A/C very much appreciated on a hot day!
24 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely review! We're so pleased to hear that your daughter feels comfortable and at ease when she visits us—that's something we always strive for. We're also glad the air conditioning made your visit a little more comfortable on such a hot day! We really appreciate your kind words and look forward to seeing you both again soon.
Resposta da R Woodfall Opticians
Thank you so much for your review and kind words, we hope to welcome you back to Woodfalls again soon.
Excellent friendly service
10 de junho de 2026
Resposta da R Woodfall Opticians
Thank you so much for the 5 stars ⭐⭐⭐⭐⭐
Fantastic service as always
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really useful advice on things (e.g. potential cholesterol issue) she could identify. I always take a very long time to choose glasses and the staff were patient and very helpful. We recommend Woodfalls to so many people and now wouldn’t go anywhere else! Thank you.
4 de junho de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful review. We're delighted to hear that both you and your husband had another fantastic experience with us at our Sydenham practice.
It's especially pleasing to know that our team made you feel welcome and supported throughout your visit, and that the thorough eye examinations and advice provided were helpful. Eye examinations can often highlight wider health concerns, so we're pleased our optician could offer valuable guidance.
Choosing new glasses should never be rushed, and we're so glad our team could help you find the perfect frames with patience and care.
Your recommendation means the world to us, and we're incredibly grateful for your continued trust and loyalty. We look forward to welcoming you both back again soon.
The R Woodfall Team 👓✨
Happy customer
As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.
10 de junho de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We're delighted to hear that your appointment was, once again, managed efficiently and courteously.
It's wonderful to know that you found our practitioner excellent and our team friendly and welcoming. Providing a professional, caring, and positive experience for every visit is something we take great pride in.
Thank you for your continued support, and we look forward to seeing you again soon!
The R Woodfall Team 👓✨
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