Flight Network Avaliações 

Almost it is been 2 months still I have not received my refund Order number:
1112-519-857.. When ever I ask Flight network team is saying I will receive in 24-48 hours. There is a scam going on in Flight network channel. People please be aware that they will not refund your amount and use your money for their investments.

Flight Network: Zusatzkosten und keine Lösung
Ich habe über Flight Network Flüge mit JetSmart gebucht und zusätzlich 2×23 kg Gepäck (78 €) bezahlt. Die Zahlung wurde bestätigt.
Beim Ausdrucken der Boardingkarte auf der JetSmart Plattform stellte sich heraus, dass das Gepäck bei der Fluggesellschaft nicht hinterlegt war. Ich musste es daher nochmals bezahlen.
Die anschließende Klärung mit dem Kundenservice von Flight Network war sehr zeitaufwendig (ca. ein Monat, rund zehn E-Mails) und führte zu keiner Lösung. Stattdessen wurde ich an JetSmart verwiesen.
Da die Buchung und Bezahlung über Flight Network erfolgte und ich im Buchungsprozess keinen direkten Kontakt zu JetSmart hatte, hätte ich erwartet, dass Flight Network klärt, wieso die Boardingkarte von JetSmart keine Koffer beinhaltete und ich sie nochmals bezahlen musste. In meinem Fall blieb ich jedoch auf den zusätzlichen Kosten sitzen.
Aus meiner Sicht ist das sehr enttäuschend. Ich würde künftig nicht mehr über Flight Network buchen, sondern direkt bei der zuständigen Fluggesellschaft.

Ce site est une calamité absolue. AUCUN service clients disponible. La compagnie aérienne a modifié l'horaire du vol quelques jours avant le départ avec un décollage beaucoup + tôt dans la journée (vol changé à 14h35 au lieu de 22h35), ce qui a rendu le voyage impossible de par mon indisponibilité avant, en raison de mon travail.
La compagnie m'a baladé pendant + de 30min au tél pour finalement me dire de contacter Flightnetwork (site où j'ai réservé) qui, selon eux, doivent se charger du remboursement. Même scénario chez Flightnetwork : ils m'ont fait attendre + de 40min à chaque fois pour RIEN . Appels fantôme. Que des musiques d'attente et rien au bout. Après 5 tentatives AUCUNE REPONSE; AUCUN SUIVI DOSSIER, AUCUN EMAIL . AUCUN SERVICE CLIENT. RIEN ! Je peux m'asseoir sur mon remboursement. Je suis vraiment écoeurée maintenant de voir autant de sites web gangréner la toile sans avoir la possibilité d'un moindre recours. Ca m'apprendra à vouloir acheter en low cost. On ne m'y reprendra pas. Je mets 1 étoile parce que je ne peux pas mettre 0. Site déconseillé à 100% !!

Trodde jeg var inne på SAS sine nettsider og gikk i fella, siden de prøver å se ut akkurat som sas. Tapte noen hundre kroner på det, selv om jeg avbestilte med en gang. «Administrasjonsgebyr». Piss. Unngå.

Absolutely disappointing. There is no way to reach them on phone. Today, I spent a total of approximately thirty minutes waiting on the phone. Fifteen minutes, the first time and fifteen minutes the second time. No response other than their music. Here is a short report:
Booked in January 2026 a round trip STR-ZRH-BKK-MUC-STR
According the agency, the return flight was cancelled and I got an option either to get a reimbursement (makes no sense) or accept an alternative flight BKK-MUC-STR, for the 18th May, which I did .

I had to extend my leave. No confirmation received. No message apart from a thank you for my acceptance of the new option.

Today, three days before the flight, I received an update from Swissair. Booking put back on the 16th May (my original booking). But the booking was BKK-MUC-ZRH-STR. So I fly from Thailand to Germany and from Germany to Switzerland and return to Germany!

Until now, I have been given my flight dates and flight numbers, but nowhere are my seats listed!

This morning, I got on the phone. The experience is in the first paragraph.

Nobody should book any trips through this company. The two girls to whom I spoke were polite and patience. However, they have no influence on the booking. At least, that is what I think.

Since 1997, I have been flying and I always booked directly with the airlines. Never once, in all these years, have I faced this situation.

This company is with immediate effect on my growing blacklist

J’ai acheté un vol avec flightnetwork. J’ai voulu modifier les dates. Cela s’est avéré totalement impossible. On ne peut le faire par soi-même. On est obligé de passer par un de leurs « employés » soit par téléphone, soit par chat qui n’est pas accessible directement sur leur site. L’interlocuteur répète sans cesse la même chose, refuse de répondre aux questions. Ils ont finalement annulé mon vol sans mon consentement. Juste parce que sur le chat j’ai écrit : je voudrais annuler mon vol. Et ensuite j’ai demandé combien cela me couterait. Ils n’ont pas voulu répondre à ma question mais après cet entretien ils ont annulé mon vol. Ils ont pris la phrase: je voudrais annuler mon vol comme preuve de consentement.
Bref ce sont des escrocs.

‼️NOT EVEN WORTH A STAR‼️

I WANT MY R10332 and R472 FOR FLIGHTS THAT WERE A SCAM ON THE 31st March 2026 UNTIL TODAY I AM STILL WAITING FOR MY REFUND

This is a firm warning to all people who want to fly abroad for holiday or any other personal work. Please note that this agency FLIGHT NETWORK ( (ETRAVELI )is a totally fraud and a scam agency. They intentionally send you emails one or two days before your departure informing you that the flight is canceled and they try to book you onto another day. They also ask you for a phenomenal amount of money for date changes or postponement of date. I recently flew to Bangalore from Prague and they sent me exa bogus email telling me g my flight was cancelled and asked me to pay 3.65 lacs for me and my wife. Fortunately, ETHIHAD was kind enough to rebook us in the same flight as we had booked earlier without paying extra money. Please avoid these fraud bastards and always remember to BOOK DIRECTLY WITH THE AIRLINE COMPANY. Do not book through agents. They have all fraud females and men working for them on commission basis. All in all, AVOID this agent called FLIGHT NETWORK.

Reserverer penger, gir ikke ut biletter.

Ændring af priser lige inden betaling. En stigning på over 100 pct. Forfærdligt selskab, håber de går konkurs.

I don't recommend them. I wanted to change a passenger's flight, and due to their mistake, I had to pay the full amount again. Very poor service. I recommend booking directly with the airline.

Do not buy with them. They won't process your refund when you request one. You try to contact them and you will get zero responses or solutions to your problem. Have been waiting for a refund for over two months now and no sign of solution to the problem

Jeg ville ønske at man kunne give 0 stjerner, for det er hvad I er værd Min søster og jeg + et barn har bestilt har bestilt en retur flyrejse ved jer til Athen.
Det er mega svært at få bestilling fuldført og der går lidt tid før vi får rejsen bekræftet. Men det går hurtigt med at I vil ændre vores rejse dato, det er vi ikke interesseret i.Så vi aflyser vores rejse og vil have pengene refunderet. Dette må vi rykke for at få bekræftet, det bekræfter i d.16 marts. Men vi forsat tilbudt nye flyrejser og kan ikke komme i kontakt med nogen. Vi ringer og skriver og bruger meget tid på det. Det er mega dårlige service, at i ændre på rejsen, men det er os som skal bruge tid, energi på at få refunderet
Jeg kan ikke anbefale at man bruge jer
Mvh Ulla Maarslet Kristensen

very bad service. i downloaded app for this. but they didn’t send any information about cancellation of my flight there. they send info only to email. but they should inform also in application they had. otherwise there is still old information and no new information about any changes they have made. for example i bought flights with 1 stop both ways. but they changed diferest day and time. and also put 2 stop flights whats is not normal for me. so you vsnt trust this conpany.

I booked a flight with Flight Network (booking 1106-734-475)
Flight Network initially stated that the refund had been processed on 5 March. However, after multiple follow-ups, they later admitted that they are still waiting to receive the money from the airline and cannot provide any clear timeline.

I have now waited well beyond the stated 15 business days without any result. Communication has been inconsistent and unclear, and I have had to repeatedly chase for updates.

Due to the lack of response and accountability, I have now initiated a chargeback through my bank.

This experience has been extremely frustrating, and I cannot recommend using Flight Network.

Im writing a 2nd review about this travel agent, do not book with them .. i faced horrible time to contact with one the customer service spent 130mins on international calls and applied refund. They assured 7 days for timeframe after airline refunded to flightnetwork., its been 10 days since airline refunded to them but they haven’t process any refund to me . When i try reaching their UK customer service number my queue was in 80th position i have to wait another 2 hours to speak to them, no mail support / no chat support / no response .. worst worst worst nightmare .. my booking number 1113-131-523

Op 12 februari 2026 heb ik via iDEAL €513,44 betaald aan Etraveli / Flightnetwork voor een vlucht Amsterdam → Stockholm, 20 juli 2026, 06:55, 2 passagiers.
Ik heb nooit een bevestiging of ticket ontvangen, ondanks dat ik meerdere e-mails heb gestuurd naar hun klantenservice.
Transactiecode: 7180224179570091
Dit is een duidelijke case van niet geleverde dienst.
Ik verzoek Etraveli dringend om het bedrag terug te storten.

Bedankt voor uw reactie.
De betaling is niet geblokkeerd, maar definitief afgeschreven via iDEAL op 12 februari 2026.
Transactiecode (reeds eerder vermeld): 7180224179570091
U geeft zelf aan dat de boeking niet is gelukt. Dat betekent dat er sprake is van een niet geleverde dienst.
Ik verzoek u daarom opnieuw om het bedrag van €513,44 terug te storten.
De betaling is traceerbaar via uw betaalprovider met bovenstaand transactienummer. Bij uitblijven van terugbetaling ligt het dossier inmiddels bij mijn rechtsbijstandsverzekering

Very bad. I booked a flight from Jordan which is probably cancelled due to the war but need to wait 3 hours on the phone and no response by email. Very bad customer service.

I purchased flight tickets through FlightNetwork, and both airlines canceled the flights on February 28, providing official confirmation and instructions to request a refund. However, since the tickets were purchased through FlightNetwork, only they can process the refund.
It has now been almost a month, and I have been trying to contact them almost every day. The phone number listed on their website keeps you on hold for up to 3 hours, only for the call to be automatically disconnected. The online chat is just as bad — you wait over an hour, constantly confirming that you are still there, and if you don’t reply within 3 minutes, the chat closes and you are sent back to the end of the queue.
Even when you finally reach an agent, they keep redirecting you to another department, forcing you to wait even longer. I only managed to speak to someone once, as most of the time I was disconnected from the chat due to their system.
This is simply unacceptable treatment of customers.
Eventually, they submitted a refund request for only one of my flights. It is unclear why the second one was not processed at all. More than 15 days have passed, and there are still no updates — neither by email nor in my account.
There is no way to contact them by email, as all addresses are non-responsive.
I am now forced to contact my bank to initiate a chargeback.

This is really a scammer company the flights has been cancelled and the airlines said refund has been given to the agent but this Flightnetwork taking more than a month to refund the money, the customer service team keep on saying waiting time is more than 14 business days by airline and another 14 b .d by flughtnetwork. No one care for their customer.