Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Ver mais
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Veja o que dizem as avaliações
The lady on the travel money desk was very polite and efficient. The whole process was very speedy as I had pre-ordered and after checking my id and payment card, the cash was ready prepared. The on... Ver mais
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Ver mais
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Ver mais
Detalhes da empresa
Sobre Sainsbury's Travel money
Escrito pela empresa
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Informações de contato
15 Galena Road, W6 0LT, London, Reino Unido
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Excelente
8 mil avaliações
Pede aos clientes que avaliem
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Very helpful staff
Very helpful staff, pleasant and knowledgeable. Always go here for my travel money as good rate
25 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
A convenient way to exchange money
The online exchange worked smoothly and pick-up in store was good too. I'd recommend this.
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi,
We're delighted to hear that your online exchange worked smoothly and that your in store pick up experience was good. We appreciate your recommendation.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi Anna,
We're so pleased to hear that your order arrived quickly and that you experienced such lovely customer service. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
So convenient and easy to do with good…
So convenient and easy to do with good rates
25 de agosto de 2026
Resposta da Sainsbury's Travel money
Hi,
We're delighted to hear that you found our service convenient and easy to use, and that you were pleased with our rates. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi Stuart,
We are so glad to hear you had such a positive experience with us. Thank you for your wonderful feedback.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Online currency order
After ordering online, notified really quickly that my money was ready.
Polite and speedy treatment when collecting my currency.
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi,
We're delighted to hear that you were quickly notified about your money being ready after ordering online. We're also pleased that you experienced polite and speedy treatment when collecting your currency.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Very straightforward transaction
Very straightforward transaction, the young lady was very engaging and the whole process was free flowing
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi Paul,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good exchange rate and easy to pick up…
Good exchange rate and easy to pick up at store.
25 de agosto de 2026
Resposta da Sainsbury's Travel money
Hi Gary,
We're delighted to hear that you found our exchange rate to be competitive and that the in store pickup was easy for you. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Ordered online &did not receive an…
Ordered online &did not receive an email or text to collect travel money, I had to contact the customer services to find out myself.
25 de agosto de 2026
Resposta da Sainsbury's Travel money
Hi Pamela,
Thank you for your feedback. We're sorry to hear you didn't receive a notification that your order was ready to collect. It sounds as though something may have gone wrong with the email or text alert, and we appreciate how frustrating it must have been to contact Customer Services for an update.
Thank you for bringing this to our attention. Your comments will be shared with the relevant team as we continue working to improve our customers' experience.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi David,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good speedy service
Currency was available really quickly. Good rate of exchange as I am a Nectar card holder
Staff on desk friendly and helpful
25 de agosto de 2026
Resposta da Sainsbury's Travel money
Hi,
We're delighted to hear that your currency was available quickly and that you received a good exchange rate as a Nectar card holder. It's also great that our colleagues were friendly and helpful.
Thank you,
Sainsbury's Travel money Customer team
Great in store service for pick up &…
Great in store service for pick up & great rate
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi Rhona.
We're delighted to hear that you had a positive experience with our in store pickup service and found our rates to be great. We appreciate your feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy and good rate
23 de agosto de 2026
Resposta da Sainsbury's Travel money
Hi Malcolm,
We're happy to hear that you found our service easy and the rate competitive. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Such a pleasant change
Such a pleasant change from all the hassle of going through the selfserve checkouts when food shopping.
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and notification when it…
Easy to order and notification when it was ready
1 de setembro de 2026
Resposta da Sainsbury's Travel money
Hi Margaret,
We're delighted to hear that you found the ordering process easy and that you received a notification when your order was ready. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi Mr Cobb,
We're delighted to hear that you found our service efficient and that you received good value with Nectar. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi Richard,
We're delighted to hear that your money was delivered quickly and that our colleague was very helpful. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Resposta da Sainsbury's Travel money
Hi Dave,
We're delighted to hear that you experienced such efficient, fast, and friendly service. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
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