Failed to refund despite three requests and promises and now way over 14 day period for dealing with this. Shame as good product and only sizing was issue
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Veja o que dizem as avaliações
I love the swimwear and kaftan sets but do find buying them both matching rather expensive. Seaspray sent me a discount loyalty code which made such a difference and treated myself. They look great an... Ver mais
Ordered during November discount event. Despite this being a busy period, my order was dispatched quickly and arrived a few days later. Swimwear details and pictures online matched with my order when... Ver mais
A empresa respondeu
I am very disappointed with Seaspray. At the end of April I ordered the Kerala swimsuit and matching pareo for an upcoming cruise. I wore the suit twice for swimming. Since returning home the next... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Seaspray, we have created stunning swimwear for over twenty-five years with a single objective – to celebrate our amazing and unique bodies just the way they are. We understand the daunting feeling of lounging by a pool in just a covering of stretchy fabric and have designed our body enhancing swimwear to give you the confidence and reassurance that you do look as fabulous as you truly are, be it through our draping, support or control. We create our all our clothing with a touch of tailoring magic to drape, conceal and enhance in all the right places and our attention to detail is unparalleled because we truly understand the importance of the perfect fit and feel. We understand that all bodies are different and Seaspray suits are available in both standard length and long length to flatter the longer torso and work wonders for the curvier figure. Our slimming tummy control mesh panels are a signature feature too providing gentle yet firming support to the areas you might be conscious of, giving you the perfect level of security in your swimwear. We have a passion to find the perfect style to suit your shape and our customer service team is eager to offer advice and make recommendations should you need it. We also offer a free 30 day return policy so you can try suits on in the comfort of your own home. Today, we continue to be small team working closely together to ensure the spirit of Seaspray remains in each garment we produce. Everything we create has been developed with care, longevity and sustainability in mind to bring you innovatively shaped designs and firm favourites with vibrant, fashion led colours and prints and a timeless, classic feel. As we look to the future, we are excited to introduce even more stylish new ranges to you and are working to become carbon neutral and developing our range from sustainable materials. Please be sure to visit us regularly for the latest offerings, special offers and exciting events or sign up today for exclusive offers and updates. Love, Seaspray x
Informações de contato
Seaspray Swimwear, Listers Mill, Heaton Road , BD9 4SH, Bradford, Reino Unido
- 01274360400
- customercare@seaspray.co.uk
- seaspray.co.uk
3,9
Muito Bom
206 avaliações
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Lovely quality and design
Lovely quality and design. Fast delivery. First time I’ve ordered from here but will definitely return!
27 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you for your kind words! We’re delighted you loved the quality, design, and fast delivery. It’s wonderful to hear you’ll be returning—we can’t wait to serve you again!
Resposta da Seaspray Swimwear
Thank you for your lovely review! We’re so glad you were happy with our service and quick delivery.
We look forward to assisting you again soon!
Nice choice of swimsuits
Good website, nice designs of garments. Prompt and efficient delivery. Sadly the swimsuit didn't flatter, so I returned it, which was easy and the refund was quickly issued.
25 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you for sharing your experience with us! We're glad to hear you found our website, designs, and delivery service to your satisfaction. While we're sorry the swimsuit didn't flatter as expected, we’re happy that the return process and refund were quick and easy.
We appreciate your feedback and hope to assist you with a perfect fit in the future!
Returning customer
One of the swimsuits that you sent wasn’t what I ordered, the second one was too big and the third one wasn’t as I expected it to be, so unfortunately I was disappointed with my purchase and they all had to go back. This is not I would normally expect from Seaspray, I could only put it down to the Christmas rush!
However the return process went very smoothly and I have since gone back and ordered 2 more swim suits that I am really happy with. Thank you.
2 de dezembro de 2024
Resposta da Seaspray Swimwear
I’m so sorry to hear that your recent order didn’t meet expectations. It’s disappointing when things don’t go as planned, and I completely understand your frustration.
Please know that we take your feedback seriously, and I apologize for the mix-up and sizing issues with your swimsuits. I hope the return process was smooth for you, but if there’s anything more we can do to assist, please don’t hesitate to let us know.
We truly appreciate your feedback, and we’re always working to improve our service and product offerings.
Still not received my swimwear
Still not received my swimwear , lost in the post
2 de dezembro de 2024
Resposta da Seaspray Swimwear
I’m so sorry to hear that your swimwear hasn’t arrived yet and that it appears to be lost in the post. This must be incredibly frustrating, and I completely understand your concern.
Please reach out to our support team at [support email or contact number], and they’ll be able to investigate the issue right away and help resolve it as quickly as possible. We’ll do everything we can to ensure you receive your order or a suitable solution.
Thank you for your patience, and we apologize again for the inconvenience.
Excellent quality
Excellent quality. Great for tall women. Fabulous elegant look. Speedy delivery. The only swimsuit I will buy now.
18 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you for your wonderful review! We're thrilled to hear you're happy with the quality, fit, and elegance of our swimsuits. It’s fantastic to know we’re now your go-to brand!
We look forward to serving you again soon.
Beautiful swimsuit always buy sea spray…
Beautiful swimsuit always buy sea spray swimwear.
Fabulous fit very flattering
6 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you for your wonderful feedback! We’re so glad you love the fit and flattering design of our swimsuits. It's great to know Sea Spray is your go-to choice!
We look forward to serving you again soon.
Resposta da Seaspray Swimwear
Thank you for your feedback! We're delighted to hear that you were pleased with the speedy delivery and the availability of sizes. We always aim to provide a smooth and satisfying shopping experience.
If there's anything else we can assist you with, feel free to reach out.
Quick efficient service- excelllent
15 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you for your great feedback! We're so glad to hear that you were pleased with our quick and efficient service. We truly appreciate your support and look forward to serving you again.
Happy Customer…
I have used your company a few times and lately on an offer of Swimwear and matching Kaftans which I was very happy with . I have treated myself again since. Speed of delivery was very good and good choice of items
28 de outubro de 2024
Resposta da Seaspray Swimwear
Thank you so much for your continued trust in our company! We're thrilled to hear that you were happy with your recent swimwear and matching kaftans, and it’s wonderful that you've treated yourself again.
We’re also pleased to hear that you were satisfied with the speed of delivery and the selection of items. Your satisfaction is always our priority, and we look forward to serving you again in the future.
Resposta da Seaspray Swimwear
Thank you so much for your lovely feedback! We’re delighted to hear you love your new suit and can’t wait for you to enjoy wearing it. We’re sure you’ll look absolutely amazing in it!
If there’s anything else we can assist with, don’t hesitate to reach out.
Very pleased with my costumes
Very pleased with my costumes. Great quality and very quick delivery ( next day). Nothing to complain about at all.
7 de novembro de 2024
Resposta da Seaspray Swimwear
Thank you so much for your lovely feedback! We’re thrilled to hear that you’re pleased with your costumes and that the quality and next-day delivery met your expectations. It’s always wonderful to know we’ve delivered a seamless experience.
We look forward to serving you again in the future!
Resposta da Seaspray Swimwear
Thank you for your wonderful feedback! We’re so pleased to hear that you’re impressed with the quality of our swimwear.
We truly value your suggestion regarding mastectomy swimwear and will pass this on to our product development team. Customer input like yours helps us to continuously improve and expand our range to better meet your needs.
If there’s anything else we can assist you with, please don’t hesitate to let us know!
Resposta da Seaspray Swimwear
Thank you so much for your kind review! We’re delighted to hear that you’re happy with the service, timely delivery, and the quality of our items. Your satisfaction means the world to us, and we look forward to serving you again in the future!
I bought a Seaspray quality bikini top.
I bought a Seaspray two piece swim suit 25 years ago. And while I was recently looking for a replacement for my loved boxer shorts/bikini top was only able to find a top which suited. However, my boxer shorts are still good, and I was able to match the colour with my recent purchase. Good to go for another 25 years?
25 de outubro de 2024
Resposta da Seaspray Swimwear
Thank you so much for your lovely review! We're thrilled to hear that your Seaspray two-piece swimsuit has served you so well for 25 years—what an incredible testament to the quality of our products!
We're glad you found a matching bikini top to pair with your trusty boxer shorts and that you're all set for many more years of enjoyment. If you ever need assistance finding something else or have any questions, don't hesitate to reach out.
Here's to another 25 years of style and comfort!
Easy to order.
Easy to order, item took a while to arrive but customer services chased delivery for me and it arrived very quickly.
2 de outubro de 2024
Resposta da Seaspray Swimwear
Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that our customer service team was able to assist with your delivery. We apologize for the initial delay, but we're happy it arrived promptly after being chased up.
We appreciate your patience and look forward to serving you again soon!
Resposta da Seaspray Swimwear
Thank you for your positive feedback! We're delighted to hear that you're happy with the quality and fit of your costume. We appreciate your support.
Excellent company
Excellent company, easy to order and came quickly.
Beautiful swimwear
30 de setembro de 2024
Resposta da Seaspray Swimwear
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience ordering with us and that your swimwear arrived quickly. It’s wonderful to know you found the swimwear beautiful as well!
We truly appreciate your support and look forward to serving you again in the future.
Prompt arrival of parcels and easy…
Prompt arrival of parcels and easy returns. Swimsuits built for (long bodied) real people - not stick insects!! Thank you.
27 de setembro de 2024
Resposta da Seaspray Swimwear
Thank you for your wonderful feedback! We’re so glad to hear that your parcels arrived promptly and that you found the returns process easy. It's great to know our swimsuits are a good fit for you – we always aim to create designs that suit real people and different body types.
Thank you again, and we hope to see you shopping with us soon!
A reliable swimsuit!
The sizing is spot on for me so I can order in confidence. The swim suits I’ve bought all last well ( I swim regularly) and are of good quality. No sagging after a few months, these last years in some cases. Always lots of styles and colours and a bargain in the recent sales.
30 de setembro de 2024
Resposta da Seaspray Swimwear
Thank you for your fantastic feedback! We’re always happy to offer a wide range of styles and colors.
Thank you for your continued support, and we look forward to serving you again soon.
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