Went to the Everton Liverpool match yesterday courtesy of Seat Unique at the New Hill Dickinson Stadium. Totally underwhelming. We purchased hospitality tickets costing 3x £700 and ended up on Village... Ver mais
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Veja o que dizem as avaliações
Booking was easy, a personalised response came quiickly ensuring I was happy. I wrote back as I am disabled and require facilities to be available. Swift reply confirming all ok and thanking me for... Ver mais
We purchased tickets for Liverpool v Fulham in the Anfield Beat lounge. It was for 8 of us all family. It was great from start to finish, you can go in the lounge 3hrs before kick off and 1hr afte... Ver mais
Booking was very easy, much better than Saints own ticket app, season ticket holders that can’t purchase Wembley tickets in allocated window. Hopefully we shall have ticket information soon. Andy
Detalhes da empresa
Sobre Seat Unique
Escrito pela empresa
SPORT
MUSIC
CULTURE
About Us
Seat Unique is the leading provider of premium tickets and experiences helping fans get exclusive access to popular live events.
Our Mission
It’s our mission to make VIP experiences accessible to every fan. Whether you are treating yourself or celebrating a special occasion, there are options to suit all tastes and budgets.
A wide range of sports hospitality packages and VIP concert tickets are bookable through our safe and secure online platform 24 hours a day, 7 days a week.
We value honesty and transparency. That’s why we work with clubs and venues directly to provide our customers with tickets and packages that are 100% official and guarantee entry to an event.
We pride ourselves on delivering excellent customer service. Our friendly team is always on hand to deliver the best support and advice possible, whatever your query may be.
Informações de contato
8 Greencoat Place, SW1P 1PL, London, Reino Unido
- +44 (0)208 706 0164
- enquiries@seatunique.com
- seatunique.com
Premium Seats. Premium Moments.
4,4
Excelente
5 mil avaliações
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Andreya helped us with our issue…
Andreya helped us with our issue quickly and generously.
25 de fevereiro de 2026
Resposta de Seat Unique
Hi,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us and especially Andreya.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
I booked tickets for Moses ituama fight…
I booked tickets for Moses ituama fight on the 24th of January. The fight was postponed, I am unable to attend the new date 28th of March and have requested a refund by phone and email but have heard no response. I paid for a service on a particular day and have not received it . I am legally due a refund but you are ignoring me . I will never use your company again. Terrible customer service , absolute joke outfit
30 de novembro de 2025
Resposta de Seat Unique
Hi Gavin,
Thank you for your review.
I had reached out to you straight away after your review, confirming that the refund had been processed as requested.
We would greatly appreciate it if you could update your review to demonstrate that we have resolved this for you.
Any further questions, please let us know.
Kind regards,
The Customer Experience Team
James arthur adidas suite
Arrived early.. easy to get inside the arena we were shown to our suite ordered food/drinks had a look at our seats then went back inside to eat and drink…..then 15mins before the concert was due to start we went out to the seating area to find 2 people sat in out seats. I asked them politely could they move to which i was told to eff off by the gentleman. I did not want to start an altercation so we ended up siitting on the last 2 available bar stools at the back which had a very side on view of the stage. I paid alot of money in tickets…hotel…food/drinks…transport to have the night spoilt.
14 de fevereiro de 2026
Resposta de Seat Unique
Hi Daniel,
Thank you for your review, and we are sorry to hear about your experience.
Our team contacted you via email and followed up with a call to help resolve the situation with you.
We understand that occasionally such interactions can occur at concerts, but we are confident that staff on the day are able to help.
If you have any further questions, please let us know, and if we have managed to resolve this for you, we would appreciate it if you could consider updating the review to show our team has followed up with you.
Have a great day!
Kind regards,
The Customer Experience Team
Resposta de Seat Unique
Hi James,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Having never booked anything like this…
Having never booked anything like this , I had a few questions ,filled in the message form and was called back within 2 hours, brilliant service
14 de fevereiro de 2026
Resposta de Seat Unique
Hi Liz,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Tried to cancel within 3 days of…
Tried to cancel within 3 days of purchase do to invite for family wedding 5 months before concert told no thought you had a breathing space by law !
14 de fevereiro de 2026
Resposta de Seat Unique
Hi Andrew,
Thanks for your review, and we are sorry that you are disappointed with our refund policy.
Tickets are non-refundable as per our terms, but you are more than welcome to pass tickets to other attendees for your event and package specifically. Please let us know the new attendees' names should you wish to go for this option.
Any questions, please let us know.
Kind regards,
The Customer Experience Team at Seat Unique
Really great company and look forward…
Really great company and look forward to July
18 de fevereiro de 2026
Resposta de Seat Unique
Hi Craig,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Not been to the bloody venue yet so how…
Not been to the bloody venue yet so how the the hell can I give a reason yet 2 enjoy it summ fcuk on here n yes this will b took done
14 de fevereiro de 2026
Resposta de Seat Unique
Hi Chris,
We thank you for your review. Our system is designed to ask for a review regarding your booking experience.
If you have any questions or need further assistance, please get in touch.
Regards,
The Customer Experience team
Definitely not premium seating.
Felt ripped off , seats the worst in the stadium , paid over £200 for £60 face value tickets.
Awful experience, would not recommend, will never ever use again
Could not use food vouchers as sold out, no refund offered.
Premium tickets on the 63rd row, nothing premium about the back row . Mis-sold!
4 de janeiro de 2026
Resposta de Seat Unique
Hi Matthew,
Thank you for your email, and we are sorry to hear that you were disappointed with the seating allocation.
I appreciate you taking the time to share your concerns.
The seating allocation typically operates on a purchase-date priority system, which means seats are allocated in order based on when tickets are purchased. While all seats in this section offer a premium experience, those who purchase earlier do receive priority for seat selection within the section.
I realise this may not have been clear at the time of purchase, and I apologise if this caused any confusion.
For future events, we always recommend purchasing as early as possible to secure the best available seating options within the seating allocation we have been provided by the club.
If you have any other questions or if there's anything else I can help clarify about your ticket experience, please don't hesitate to reach out.
Kind regards,
The Customer Experience Team
Booking via amex and seat unique was so…
Booking via amex and seat unique was so easy and the 10min time to do booking was plentiful
21 de fevereiro de 2026
Resposta de Seat Unique
Hi Conrad,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Can’t be any happier with my seat…
Can’t be any happier with my seat unique experience. Had such a wonderful time at the emirates stadium, and cannot wait to go again soon. Thanks again for such an incredible night I’ll always remember.
29 de outubro de 2025
Resposta de Seat Unique
Hi Jared,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Great interaction
Great interaction, and they've been very helpful about a couple of questions I made. Tickets received in less than a week, recommended.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta de Seat Unique
Ciao Salvatore,
Grazie di cuore per la review :)
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us / Giorgia know!
Many thanks,
The Customer Experience Team at Seat Unique
Resposta de Seat Unique
Hi Stig,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Prompt reply and very accommodating…
Prompt reply and very accommodating staff.
13 de fevereiro de 2026
Resposta de Seat Unique
Hi Rae,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Very straightforward very easy process…
Very straightforward very easy process overall a good experience
12 de fevereiro de 2026
Resposta de Seat Unique
Hi Laurence,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Resposta de Seat Unique
Hi Hakeem,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
I’ve yet to use the ticket
I’ve yet to use the ticket, I’ve booked for Harry Styles, booking experience was very easy & the seat looks great! Looking forward to a great show.
11 de fevereiro de 2026
Resposta de Seat Unique
Hi Joanne,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
WRU official resale site
Used Seat Unique to buy tickets from the official WRU ticket resale site. Had reservations about using resale platforms but found two tickets being sold under face value and even when the admin fees were added they were still under face value. Tickets were delivered to the WRU ticketing app 3 days prior to the event and 2 days after purchase. Everything was really smooth and no problems. Will definitely use again and recommend them very highly.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Seat Unique
Hi Stuart,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
Excellent service!
Requested to register for info of a concert pre-sale, was provided links to buy and booking process was super simple. Callum was really helpful and followed up with a call to check if I had any questions. Great service and I can’t wait to book more experiences to avoid the general sale ticket wars!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta de Seat Unique
Hi Jess,
Thank you so much for taking the time to leave us a 5-star review!
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us know!
Many thanks,
The Customer Experience Team at Seat Unique
What an outstanding customer service…
What an outstanding customer service experience! Due to unforeseen circumstances, I was unable to travel from the US to England to see my beloved Everton Toffees play in Liverpool. I contacted Seat Unique describing my plight and worked with Giorgia Del Fosco, a Seat Unique Customer Experience Executive. Giorgia provided top-level customer service; quick responses, excellent communication, and advocated for me to fulfill my exception request. I highly recommend Seat Unique for their access to the best entertainment and willingness to satisfy their customers. Thank you!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Seat Unique
Hi Jeff,
Thank you so much for taking the time to leave us a 5-star review! Giorgia is pleased to know that you are satisfied with her service :)
We’re absolutely thrilled to hear that you had such a fantastic experience with us.
It helps our community and is appreciated.
We hope to see you again soon.
If there’s anything more we can do for you, please don’t hesitate to let us / Giorgia know!
Many thanks,
The Customer Experience Team at Seat Unique
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