Alex Jones customer service was second to none, he went out of he’s way to get me the best deal available. He’s friendly and helpful attitude made the experience stress free and he explained everythin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Alex Jones customer service was second to none, he went out of he’s way to get me the best deal available. He’s friendly and helpful attitude made the experience stress free and he explained everythin... Ver mais
A empresa respondeu
We’ve now used Shaun Cullen for the second time when arranging our insurance package with Secure For Life, and once again, he has been absolutely fantastic. Shaun genuinely goes above and beyon... Ver mais
A empresa respondeu
Good customer service, spoke with Ricky Derrick and Tristan Clark were both professional and it was a pleasure speaking to both. Definitely recommend this company. Keep up the good work guys😊
A empresa respondeu
Ashley was friendly and professional. She explained everything well and with patienceand respect. She didn't rush me or use a condescending tone of voice as so many insurance people tend to do. I'm ha... Ver mais
A empresa respondeu
Escrito pela empresa
We are customer-service-driven, so we go the extra mile to give satisfaction. After all, we’d like you to be with us long term, not just for a one-off transaction. We always aim to help and support our customers and that’s why we’ve won a Legal & General Business Award for the last 2 years. We’re proactive, which means we’ll keep in touch to update things, maybe when your circumstances change, to make sure your cover is still right.
Floor 4, Princess House, Princess Way , SA1 3LW, Swansea, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They were very helpful and explaining things clearly so I would understand and they were very polite and so nice to chat with I wish to thanku so much for helping me choose this policy I would recommend use to my friends thanku again xx

Resposta da Secure For Life
Great walk through of the different options availables.
The conversation was quite concise too, not too long, I have been given time to decide what's best for me, at a reasonable price as well.
Thank you To Bethan and Alex Jones for their time.

Resposta da Secure For Life
Ashley assisted me through the process and was very polite, patient,knowledgeable and very professional. Thank you for your excellent service.

Resposta da Secure For Life
Alex was amazing. And good to actually speak to a human and not botchat, whatever it’s called. Alex actually listened to me and what I needed and I was pleased with the outcome. Thank you for great service.

Resposta da Secure For Life
Shaun explained everything very clearly,Shaun was friendly and helpful and has great customer service skills. Thank you

Resposta da Secure For Life
Everything was explained in detail very clearly.
Shaun Cullen was a Nice and polite guy

Resposta da Secure For Life
Aarron was amazing, he explained all aspects of my politic.. amazing customer service from him, he’s an absolute credit to the team.. keep up the amazing work.

Resposta da Secure For Life
great to deal with so easy to get the rite cover for your needs

Resposta da Secure For Life
Aron was very helpful and listened to what I needed. He provided clear information and made a process easy. I would recommend this service

Resposta da Secure For Life
Shaun Cullen was polite and explained everything simple fast and without hustle.

Resposta da Secure For Life
Lovely experience with Adrian well manned and professional thank you

Resposta da Secure For Life
Spoken Alex Jones about life insurance, very clear on all details, very helpful

Resposta da Secure For Life
Aron made the whole process simple and stress free making the decision to change policy a very easy one. Everything was explained clearly and managed to get me 2 policies for less than I was currently paying. The process was simple and not too daunting and I am glad he called me he seems like a genuine and honest person always looking out for the customer and he is an asset to your team and the company

Resposta da Secure For Life

Resposta da Secure For Life
Alex Jones helped me massively and sorted my policy out quickly with no confusion

Resposta da Secure For Life
I spoke with Ashleigh to explain what I was looking for with my insurance, and she delivered exactly what I needed. She took the time to explain everything clearly, making sure I understood all aspects of my policy and exactly what I was getting for my money.
I normally procrastinate when it comes to sorting out insurance, but there really is no need when it’s made this easy. One phone call was all it took, and I felt confident and reassured that I had the right cover in place.
Ashleigh was friendly, knowledgeable and made the whole process so straightforward. The policy was within my budget too.
I wouldn’t hesitate to recommend Ashleigh. thank you for making something I usually put off so easy.

Resposta da Secure For Life
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