Alex Jones customer service was second to none, he went out of he’s way to get me the best deal available. He’s friendly and helpful attitude made the experience stress free and he explained everythin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We’ve now used Shaun Cullen for the second time when arranging our insurance package with Secure For Life, and once again, he has been absolutely fantastic. Shaun genuinely goes above and beyon... Ver mais
A empresa respondeu
Good customer service, spoke with Ricky Derrick and Tristan Clark were both professional and it was a pleasure speaking to both. Definitely recommend this company. Keep up the good work guys😊
A empresa respondeu
Ashley was friendly and professional. She explained everything well and with patienceand respect. She didn't rush me or use a condescending tone of voice as so many insurance people tend to do. I'm ha... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de seguro de vida
- também em
- Corretor de seguros
- Corretora de seguros
- Plano de Saúde
- Seguradora de Funerais
- Seguro Renda Familiar
Sobre Secure For Life
Escrito pela empresa
Here at Secure For Life, we know that most people want the best value for money they can get, without losing out on quality. We have access to the whole of the market for the protection products we offer, so you can relax knowing that we will aim to find the best combination of price and cover features around. Our team is always monitoring the market, keeping up-to-date on new policy features and the best premium rates on offer.
We are customer-service-driven, so we go the extra mile to give satisfaction. After all, we’d like you to be with us long term, not just for a one-off transaction. We always aim to help and support our customers and that’s why we’ve won a Legal & General Business Award for the last 2 years. We’re proactive, which means we’ll keep in touch to update things, maybe when your circumstances change, to make sure your cover is still right.
Informações de contato
Floor 4, Princess House, Princess Way , SA1 3LW, Swansea, Reino Unido
- 0800 098 7990
- info@secureforlife.co.uk
- secureforlife.co.uk
4,9
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Secure For Life
That's great to hear, Georgina. Thank you so much for leaving us your review. If you have any further questions, please don’t hesitate to get in touch.
Alex Jones helped me massively and…
Alex Jones helped me massively and sorted my policy out quickly with no confusion
10 de setembro de 2026
Resposta da Secure For Life
It's great to hear your review, TL. Thank you very much. Alex will be very happy. If you have any further questions, please don’t hesitate to get in touch.
Great experience!
I spoke with Ashleigh to explain what I was looking for with my insurance, and she delivered exactly what I needed. She took the time to explain everything clearly, making sure I understood all aspects of my policy and exactly what I was getting for my money.
I normally procrastinate when it comes to sorting out insurance, but there really is no need when it’s made this easy. One phone call was all it took, and I felt confident and reassured that I had the right cover in place.
Ashleigh was friendly, knowledgeable and made the whole process so straightforward. The policy was within my budget too.
I wouldn’t hesitate to recommend Ashleigh. thank you for making something I usually put off so easy.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Secure For Life
Ashleigh will be delighted to read your comments, Nicole. Thank you so much for your review and your recommendation. They are great to see. If you have any further questions, please don’t hesitate to get in touch.
How helpful and how kind and…
How helpful and how kind and informative the operator Mitch was
10 de setembro de 2026
Resposta da Secure For Life
It's lovely to hear your review, James. Thank you so much. Mitchal will be delighted. If you have any further questions, please don’t hesitate to get in touch.
Resposta da Secure For Life
Hi David,
Thank you for your feedback, and we’re sorry that you were left feeling that we hadn’t followed up as promised.
We did try to contact you twice following your initial conversation, but unfortunately we weren’t able to reach you. It may simply be that you didn’t recognise the number when we called, which we completely understand.
Please contact us directly, or we’d be happy to arrange another convenient time to call.
Kind regards,
Secure For Life
01792 917 578
Really really good call by 2 polite me
Really really good call by 2 polite me. Thanks you for being helpful has abit off a laff with them made me feel all at ease..lol if I had 2 life I would off brought another one lol
10 de setembro de 2026
Resposta da Secure For Life
It's great to hear your feedback, Lisa. Don't worry about the 1 star rating. We are just happy that we were able to help. The team will be very pleased. Thank you. If you have any further questions, please don’t hesitate to get in touch.
Very helpful and polite
Very helpful and polite, I spoke with Alex Jones and Ricky Derrick
10 de setembro de 2026
Resposta da Secure For Life
Both Alex and Ricky will be very pleased to see your review, Sam. Thank you for sharing your review with us. If you have any further questions, please don’t hesitate to get in touch.
Policy was broken down and explained…
Policy was broken down and explained with clear communication. Gave me the best possible cover at a cheap rate
10 de setembro de 2026
Avaliação não solicitada
Resposta da Secure For Life
We are pleased to have been able to help, James. Thank you very much for your review. If you have any further questions, please don’t hesitate to get in touch.
Ashleigh Woodgate was great taking me…
Ashleigh Woodgate was great taking me through every step getting me to the right plane for me.
3 de setembro de 2026
Resposta da Secure For Life
Ashleigh will be very pleased to see your review. Thank you very much for sharing it with us. It's great to hear. If you have any further questions, please don’t hesitate to get in touch.
Easy to chat to
Easy to chat to, had a bit of banter too, didn’t feel like a burden to be in the phone like with some companies
9 de setembro de 2026
Resposta da Secure For Life
We are very pleased to hear your feedback, CC. Thank you for your review. The team will be very happy. If you have any further questions, please don’t hesitate to get in touch.
Aron was brilliant
Aron was brilliant, nicest guy there is a very knowledgeable
9 de setembro de 2026
Resposta da Secure For Life
That's great to hear, Daniel. Aron will be delighted to see your review. Thank you very much. If you have any further questions, please don’t hesitate to get in touch.
"Absolutely amazing experience from…
"Absolutely amazing experience from start to finish! Alex Jones really took the time to understand exactly what I needed and found me the perfect level of cover. Nothing was too much trouble, clear, helpful, and really efficient. I felt fully supported throughout. Would highly recommend to anyone — thank you Alex!"
9 de setembro de 2026
Resposta da Secure For Life
Alex will be thrilled to see your review and recommendation, Edwin. Thank you so much for taking the time to leave it for us. It's fantastic to hear. If you have any further questions, please don’t hesitate to get in touch.
Ashley is great!
Ashley is as lovely on the phone, very accommodating, very professional and made the whole experience really lovely.
9 de setembro de 2026
Resposta da Secure For Life
Ashleigh will be delighted to see your review, Keely. Thank you very much for taking the time to share it with us. It's great to hear. If you have any further questions, please don’t hesitate to get in touch.
Very friendly n helpfull
9 de setembro de 2026
Resposta da Secure For Life
That's great to hear. Thank you very much for your review. If you have any further questions, please don’t hesitate to get in touch.
Great staff
Easy to speak to the staff no waiting around and got it sorted within mins
9 de setembro de 2026
Resposta da Secure For Life
We are pleased to hear everything went well, Daniel. Thank you for your review. The team will be very pleased. If you have any further questions, please don’t hesitate to get in touch.
Spoken to Ashley very friendly
Spoken to Ashley very friendly. Helped me to look for a better deal regarding my daughter future. Very pleased with the service answered all my questions without being judgemental with my personal life. One happy customer
8 de setembro de 2026
Avaliação não solicitada
Resposta da Secure For Life
Ashley will be delighted to see your review, Estelle. Thank you so much for taking the time to share your review with us. It's great to hear. If you have any further questions, please don’t hesitate to get in touch.
Very east to talk to on the phone
Very east to talk to on the phone, everything explained well!
7 de setembro de 2026
Resposta da Secure For Life
We are very pleased to hear that. Thank you so much. The team will be thrilled. If you have any further questions, please don’t hesitate to get in touch.
Resposta da Secure For Life
We are very pleased to hear that, Fay. Thank you so much for your review. Alex will be delighted. If you have any further questions, please don’t hesitate to get in touch.
Absolutely sick to death of this…
Absolutely sick to death of this company! My stalker never harassed me as much as this company, they passed my details on to other companies even though they claim they don’t do that so I cancelled my policy, now they call me between 6 & 12 times a day.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Secure For Life
Thanks for getting in touch, Karen
We’re sorry to hear how frustrated you have been by the calls you have received, and we completely understand that the frequency of contact has caused annoyance.
Following the cancellation of your policy, our team attempted to contact you as part of our duty of care process. The purpose of these calls is simply to confirm that the cancellation was intentional, as life insurance is an important protection, we didn’t want you believing you still had cover in place when you didn’t.
We would also like to assure you that Secure For Life does not sell or pass customer details to other companies for them to contact customers independently. We take the protection of customer information very seriously.
If you have any further questions, please don’t hesitate to get in contact.
Kind regards,
Secure For Life
Alex Jones
Alex Jones is absolutely amazing. He made every step of the process so easy and not stressful. Highly recommend.
Cannot thank you enough for all your help Alex😁.
7 de setembro de 2026
Resposta da Secure For Life
Alex will be delighted to see your review and recommendation, Emily. Thank you so much for taking the time to share it with us. If you have any further questions, please don’t hesitate to get in touch.
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