I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my... Ver mais
A empresa respondeu
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... Ver mais
A empresa respondeu
Customer support was amazing from the start answering my questions. After the first treatment, I was amazed with how good my skin felt. It felt smoother and the color looked more bright and even. I wo... Ver mais
4,4
Excelente
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Seranova
Thank you for your review.
We look forward to hearing your thoughts once you begin your treatments and are confident the product will not disappoint!
Warm regards,
Seranova ✨
Easy to use
Your product is easy to use - the instructions are clear. The feel is lightweight on my skin and a bit refreshing. After several weeks, I am beginning to relly see the difference.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Easy to use, clear instructions, lightweight and refreshing on the skin and a visible difference beginning to show after several weeks is a truly wonderful combination. We look forward to your continued progress!
Warm regards,
Seranova ✨
The video of directions
The video of directions. I'm a first time buyer
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the instructional video has been helpful as you begin your Seranova journey. We look forward to hearing about your results!
Warm regards,
Seranova ✨
i was unable to buy the collagen cream…
i was unable to buy the collagen cream during the checkout process. I used Klarna and the amount I was approved for was just enough to pay for my order, and I couldn’t change it at that point. I sent an email explaining my situation, and I got a quick response and a link to buy the collagen cream at the special price. I’ve been wanting to try this for a long time, but the price was so high. I really appreciate this sale.
15 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear our team was able to respond promptly and provide a solution that allowed you to take advantage of the special price on the collagen cream. That is precisely the kind of flexible and attentive support every customer deserves.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Love having this available to apply at…
Love having this available to apply at home!!!
30 de setembro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are truly pleased to hear it and look forward to your continued results!
Warm regards,
Seranova ✨
My face has never felt so smooth and…
My face has never felt so smooth and soft since I started using Seranova.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Smoother and softer skin than ever before is a truly wonderful result and precisely what Seranova is designed to deliver. We look forward to your continued progress!
Warm regards,
Seranova ✨
Immediate responses.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear our team has been so responsive. Immediate support is the standard we strive to uphold for every customer. We look forward to your continued results!
Warm regards,
Seranova ✨
Long video but good information
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the information was valuable and your feedback regarding the video length is noted and will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
After 6 weeks I am noticing very…
After 6 weeks I am noticing very minimal improvement. I hope that by continuing I will notice more.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Six weeks is still early in the journey and results continue to build gradually with consistent use. We are confident more visible improvements will develop in the weeks and months ahead with continued treatments.
We look forward to hearing about your progress!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are pleased to hear the purchasing process was seamless and we share your excitement for the results ahead. We look forward to hearing about your journey!
Warm regards,
Seranova ✨
Because I really would like to get on a…Skin regimen to make me look younger
Because I really would like to get on a skin regimen to make me look younger, I gladly listened to all the videos up to the end but they are a little long.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We appreciate your patience and dedication in watching through all the information and your feedback regarding the video length is noted and will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We are truly pleased to hear it and look forward to your continued results!
Warm regards,
Seranova ✨
Repeat customer
Repeat customer. I cannot live without SERANOVA! What else can I say?
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
A repeat customer who cannot live without Seranova is truly the highest compliment we could receive. We are honoured by your loyalty and look forward to continuing to be part of your skincare journey!
Warm regards,
Seranova ✨
Too long..kept offering and offering- I…
Too long..kept offering and offering- I was on my break at work when I decided to purchase as I had seen add mult times.
20 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your feedback.
We appreciate your honesty and will ensure your comments regarding the length of the purchasing process are passed on to the relevant team for consideration. We are pleased you persisted and look forward to hearing about your results!
Warm regards,
Seranova ✨
Resposta da Seranova
Thank you for your review.
We look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Beautiful skin
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my skin and how plump it is. There is minimal hurting when doing the treatments and instant plumping with perfect skin!
16 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Moving from uncertainty to genuinely loving the results after just three treatments with plump, perfect feeling skin and minimal sensitivity is a truly wonderful outcome. We are delighted the product has won you over and look forward to your continued progress!
Warm regards,
Seranova ✨
Fast and easy
Fast and easy. Loaded with valuable info Excited to get started and looking forward to amazing results !! Love the money back guarantee !!!
19 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
Fast, easy and loaded with valuable information combined with our 90 day money back guarantee is the confidence we strive to provide every customer. We share your excitement for the results ahead and look forward to hearing about your journey!
Warm regards,
Seranova ✨
The website was easy to navigate I'm…
The website was easy to navigate I'm excited to receive my products and get my face looking better
19 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are pleased to hear the website was easy to navigate and we share your excitement for the journey ahead. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I used their product for an entire year… no change
I used their product for an entire year, every two weeks and have 24 photos to prove it. Not a single change that was positive. Over a year I have developed more wrinkles and sags that come with normal aging and this product certainly did not improve or even halt the aging process. It’s a waste of money.
19 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for sharing your feedback and we are truly sorry to hear the product did not deliver the results you were hoping for, especially after such a dedicated and consistent effort over the past year.
Skincare results can vary significantly from person to person and are influenced by a number of individual factors. This is exactly why we offer our 90-Day Money-Back Guarantee, for customers who do not see the results they were expecting.
If your order falls within the claim conditions, we warmly invite you to reach out to us directly at info@seranovabeauty.com and our team will be happy to look into this for you.
Warm regards,
Seranova ✨
Overall I really like it
Overall I really like it. And I like the effect.
My only recommendation is to have the needles on top of the serum bottle, otherwise it looks wasteful to have extra bottles.
19 de outubro de 2026
Avaliação não solicitada
Resposta da Seranova
Thank you for your review.
We are truly pleased to hear you like the product and the effects it is delivering. Your feedback regarding the packaging design is a genuinely thoughtful suggestion and we will ensure it is passed on to the relevant team for consideration.
We look forward to your continued progress!
Warm regards,
Seranova ✨
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.