Shawcross.co.uk Avaliações 422

Delivery is 2 weeks overdue and I’m still waiting…. No communication/update from them I had to contact repeatedly just to get an update. Am so disappointed, I will give an update about the actual product that is if it actually gets delivered next week as they promised

Fantastic service, communication was fabulous. Even unpacked and set up our new sofa for us. Thank you so much!

They sent the wrong marble top on first delivery. Then they missed to deliver the washer and anti-slide pad. I had to buy tge wssher to fix the table frame and they promised to send the pads with sevond delivery and they failed. Also the owner initially told me he would look into how he can compensate for the inconvenience but later he denied.

Order placed & received confirmation straight away regarding delivery. Goods were delivered as advised & completely delighted with my purchase, will defo use Shawcross again, especially with free delivery, was a great perk. 👍🏼

So happy with my purchase from shawcross absolutely stunning table and the delivery was amazing nothing to much trouble for the 2 gentleman that delivered it for me they even tidied up after themselves thanx to mark and spencer great customer service .i will definitely buy again from this company

Quick delivery, fantastic quality, superb value for money. Can’t recommend Shawcross more

Product quality is very good ,I ordered marble dining table, and very happy with it . Customer service is excellent.Only issue is delivery, should deliver when individual Prefers. Over all everything is good ,

Excellent service

Helpful staff when enquiring about delivery date.
Arrived as scheduled. Helpful delivery man who took mattress upstairs.

Super super happy with my purchase and A1 quality, delivery driver was very kind and professional.
I’m in love with my dining table set

A great furniture company I ordered the wrong thing and they were so obliging getting it collected and refunded. Quick delivery and helpful after sales. Highly recommend.

I bought the Louis dinning table and chairs. The quality is very very poor. Beware . The chairs are not comfortable and dig into your bottom. The marble table is a huge disappointment . It gets badly scratched if you use it.I put table mats and all but it just gets scratches. I called them about it and they said they put a lacquer paint on it to protect the marble. They said they have never had any complaints of scratches on their marble tables ??? . I have another marble table (bought from a different shop) which is more used and I have had for years but it has no scratches. I will never buy from Shaw Cross as I have now resorted to covering the marble table with a table clothe. It’s very very disappointing paying so much money for a marble table you keep covered.

The chairs were superb. I ordered just before Xmas and they guaranteed I would receive them in time for same.
Correct they kept their word. Legs had to be attached on arrival but this was straightforward. I would definitely purchase from Shawcross again

We love our purchase . Thank you
Even got them in time for Christmas . Xxxxxxxxx

shawcross delivered the wrong frame but new 1 was delivered within a week by DHL just in time 4 xmas❤

Just received our new Dining set from Shawcross furniture, have to say the service we received from Steve from start to finish was first class, I asked loads and loads of questions via messenger prior to purchase and Steve never once got fed up of me asking so many detailed questions, He even managed to fit our delivery in before Christmas which was an added bonus , The Table and chairs were all very easy to assemble only Marble top needed a two man lift to place on top of the stand,I would whole heartedly recommend this company for service quality and most importantly super prices. Big thanks from John & Yvonne

5 stars from us really nice and helpful staff , and they got the sofa out to us in 3 weeks even with the run up to Xmas , very happy with the sofa and will be ordering Andover one from them after Xmas , thanks guys

Excellent customer service and delivery on time I’m highly recommend if you want to buy furniture in online go for showcross it’s my opinion.