Very responsive. Processed a request in under four hours. Good customer service. Spoke to a human in under five minutes. Not many other lenders or banks can match that.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... Ver mais
I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.
A empresa respondeu
Initially extremely good service was received. However there was a little bit of confusion when it got to the document transfer part of the application. This did delay the approval and finds by one... Ver mais
Detalhes da empresa
Escrito pela empresa
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Informações de contato
177 Pacific Highway, 2060, North Sydney, Austrália
- 1300 249 649
- contact@shift.com.au
- shift.com.au
4,3
Excelente
432 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great efficient service
13 de fevereiro de 2019
Resposta da Shift
Thanks Keith!
Kind regards,
GetCapital
Quality & Timely!
Fast, Reliable and quick to reply. Follows up without hassling and provided satisfactory terms for our agreements. Would recommend dealing with them to all, and will again in the future if required.
13 de fevereiro de 2019
Resposta da Shift
Hi Paul,
Thank you so much for your feedback! We have a great team who love working at GetCapital and it certainly shows on the customer interactions.
We wish your business all the best and cant wait to work with you.
Kind regards,
GetCapital
Very professional approach.
Very professional approach.. NOT LIKE THE BIG BANKS
8 de fevereiro de 2019
Resposta da Shift
Thank you Geoff!
Glad we could help you.
Kind regards,
GetCapital
Good Communication
Quick, straight forward, no mucking around, done and dusted in the day thank you
7 de fevereiro de 2019
Resposta da Shift
Hi Ben,
Awesome to hear how we were able to help you. Looking forward to assisting you in the near future. We will make sure we can make it a quick one!
Kind regards,
GetCapital
Were very quick and super professional
Were very quick and super professional
and answered all my questions quickly
and gave me a good outcome over nite
matt
6 de fevereiro de 2019
Resposta da Shift
Hi Matthew,
We make sure we do our very best to give our clients what they are after to help them grow.
We are very happy to hear that we were able to offer you the funds you needed to purchase the equipment.
Thank you for your comment.
Kind regards,
GetCapital
Compared tother financial institutions
Compared tother financial institutions, it was hassle free and got the result in little to no time. Very happy with the experience
5 de fevereiro de 2019
Resposta da Shift
Thank you so much Michael!
Kind regards,
GetCapital
Resposta da Shift
Hi Ryan,
Happy to hear how quick we were in helping you get your loan. We hope to continue this and look forward to working with you soon.
Kind regards,
GetCapital
Fast excellent service with great…
Fast excellent service with great people to deal with
4 de fevereiro de 2019
Resposta da Shift
Thank you for your comment Stephen,
Kind regards.
GetCapital
Fantastic prompt professional service
I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, can’t remember her name) she was excellent. She helped me to complete my online form and guided me through the bits I’d originally missed. She was so kind, helpful and wasn’t in a hurry to finish my call. She is an outstanding professional.
3 de fevereiro de 2019
Resposta da Shift
Hi Therese,
Thank you for the wonderful review. I believe the relationship manager you may have spoke to was Georgia.
We are thrilled to hear how happy you are with our service. We always make it a priority to make sure we put out customers first and make the process as easy as possible.
Thank you for your kind words.
Kind regards,
GetCapital
Very good experience.
1 de fevereiro de 2019
Resposta da Shift
Thank you Richard,
Kind regards,
GetCapital
GetCapital really understands small business!
Fast, friendly and super efficient. GetCapital deserve even more than 5 stars! These guys are the benchmark for all finance companies!
31 de janeiro de 2019
Resposta da Shift
Hi Layne,
That is great to hear, thanks for the feedback. We are always trying to improve what we do to make it as easy as possible for our clients.
Kind regards,
GetCapital
Resposta da Shift
Thank you for your review John.
It was a pleasure working with you too.
Kind regards,
GetCapital
Very prompt and professional
30 de janeiro de 2019
Resposta da Shift
Thank you Jack,
Hope to work with you soon.
Kind regards,
GetCapital
This is the best experience I have ever had with a Funding Organisation
This is the best experience I have ever had with a funding organisation. The process seemed to be 'systemized' and it doesn't matter who you speak with - they all know about 'you', instantly; There is no "I'll look up your files'. They also seem to be available 24/7. I'm so impressed and highly recommend GetCapital.
21 de janeiro de 2019
Resposta da Shift
Hi Philip,
We are thrilled to hear this! Its always one of our key goals to make sure our customer experience a smooth and quick process. You feedback means a lot to us so thank you for taking the time to write this.
We wish your business all the best and hope to work with you soon again.
Kind regards,
GetCapital
Hayley and the team couldn’t have made…
Hayley and the team couldn’t have made it any easier for us! Massive help to a small business trying to hit the ground running.
Can’t not thank you guys enough...
18 de janeiro de 2019
Resposta da Shift
Hi Tyson,
Its lovely to hear how we have managed to help you get finance nice and easy. Hayley is thrilled with the review you wrote.
Thank you very much.
Kind regards,
GetCapital
Cashflow Experts
Great people, easy system and got funding. Thanks, Get Capital for helping our business out.
17 de janeiro de 2019
Resposta da Shift
Hi Deryll,
Thank you for the lovely review. We hope with your new loan with GetCapital, your business does well!
Kind Regards,
GetCapital
Very easy to deal with
Very easy to deal with, and the whole process quick and stress free with very friendly operators guiding you through at any phone call.
16 de janeiro de 2019
Resposta da Shift
Hi Tara,
Glad to see our service always exceeding our clients expectations. Hope to work with you soon.
Thank you
GetCapital
Get Capital have been very helpful
Get Capital have been very helpful, straight forward business finance and there systems for application and approval are really very good. They are a breath of fresh air for we business people out there who from time to time need capital injections, rates are competitive.
Very impressed..
15 de janeiro de 2019
Resposta da Shift
Hi Dugald,
Thank you so much for writing such a lovely comment for us. We are thrilled to know that you were happy with the service you received from our team and that our product was exactly what you were after. Hoping to hear back from you soon for future finance!
Till then, best of luck with your business.
Kind regards,
GetCapital
Resposta da Shift
Thank you Karen!
Kind regards,
GetCapital
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