Very responsive. Processed a request in under four hours. Good customer service. Spoke to a human in under five minutes. Not many other lenders or banks can match that.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... Ver mais
I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.
A empresa respondeu
Initially extremely good service was received. However there was a little bit of confusion when it got to the document transfer part of the application. This did delay the approval and finds by one... Ver mais
Detalhes da empresa
Escrito pela empresa
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Informações de contato
177 Pacific Highway, 2060, North Sydney, Austrália
- 1300 249 649
- contact@shift.com.au
- shift.com.au
4,3
Excelente
432 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A great well organised efficient group…
A great well organised efficient group of people ready to help!
1 de maio de 2019
Resposta da Shift
Hi Todd,
Thanks for the review.
Happy our Relationship Managers were able to assist you in the best possible way.
Kind regards,
GetCapital
Excellent service hassle free
24 de abril de 2019
Resposta da Shift
Thank you Shane.
Kind regards,
GetCapital
I had great experienced with customer…
I had great experienced with customer services and prompt actions to meet my need quick as they can
23 de abril de 2019
Resposta da Shift
Hi Kotchanipa,
Thank you for taking the time to send us a review. Glad to hear that the experience you had with us was a good one. Hoping to assist you in any way we can in the near future.
Kind regards,
GetCapital
Resposta da Shift
Hi Helen,
So happy to hear how easy it is for you to use our facility. We are thrilled that GetCapital was able to assist your business grow not once but 3 times!
Looking forward to hearing back from you soon.
Kind regards,
GetCapital
It was quick and easy
It was quick and easy. All the people we talked to on the phone were really nice and emails were sent straight away
16 de abril de 2019
Resposta da Shift
Hi Giorgio,
Always great to hear a client receiving an outcome fast! We make a key point to speed up our process so that you can have the funds quicker.
Thank you for the review Giorgio.
Kind regards,
GetCapital
Great efficient service
4 de abril de 2019
Resposta da Shift
Thank you Kelly-Anne,
Kind regards,
GetCapital
Non aggressive
Non aggressive, non pushy, professional service. All their team members are efficient and professional. We dealt with Sabrina and she was brilliant
4 de abril de 2019
Resposta da Shift
Thank you for the wonderful feedback.
We have a great team who love working at GetCapital and it certainly shows on the customer interactions.
Kind regards,
GetCapital
So easy to deal with
So easy to deal with - very efficient and have the funds deposited into the bank within 24 - 48 hours.
Very competitive rates
28 de março de 2019
Resposta da Shift
Hi Penelope,
We are so happy with your feedback! We always strive to make a decision within 24 hours orless and we are so glad that we were able to for you.
Looking forward to working with you soon.
Kind regards,
GetCapital
Great service and support
Great service and support. Helped us to resolve our finance goals
28 de março de 2019
Resposta da Shift
Hi Laurence,
Thank you for taking the time to leave us a comment. We are really glad that we were able to assist you with finance to help your business grow.
Kind regards,
GetCapital
I read the reviews and listened to the…
I read the reviews and listened to the doubter’s comments and did my due diligence. Gotta say, process was indeed very easy and 100% secure. Money was in the bank 3 days after initial enquiry - fantastic and easy way to finance your business, definately 5 star!
26 de março de 2019
Resposta da Shift
Hi Mark,
Thank you so much for taking the time to send us this great review. We really appreciate what you have said about us. Its great to see how quickly the turn around time was for you. We hope to always exceed your expectations in the near future.
Kind regards,
GetCapital
Fast and very simple
Fast and very easy. Very simple process and great staff. It was nice not to be judged and probed about irrelevant information.
22 de março de 2019
Resposta da Shift
Hi Cherie,
Thank you for your comment. We are always trying to keep the process easy for our clients and hope to continuously improve the system with time.
Kind regards,
GetCapital
I found the whole experience very easy
I found the whole experience very easy. Their staff are polite and courteous and quick to respond to any requests/ questions. Their rates are excellent and the fact you can pay back early with no penalties is amazing.
15 de março de 2019
Resposta da Shift
Hi Monique,
Thank you for leaving us a wonderful review. We are glad to hear that our flexible option to pay out early without the exit fee meet your requirements.
We hope to build our relationship with you in the long-run and assist you for future finance soon. Wish your business all the best of luck.
Kind regards,
GetCapital
Resposta da Shift
Hi Brian,
Thank you for taking the time to leave us a review. We appreciate your feedback.
Kind regards,
GetCapital
Very simple online process
Very simple online process, very pleasant staff from the enquiry to the final stages.
8 de março de 2019
Resposta da Shift
Hi Michael,
Thank you so much for taking the time to send this message. We really appreciate what you have said about us and that we were able to make the process very easy for you.
Kind regards,
Suparna
It was smooth sailing from the start
It was smooth sailing from the start. When I needed additional capital for my business GetCapital was there to help immediately.
5 de março de 2019
Resposta da Shift
Hi Tizaian,
Thank you so much for taking the time to write this. GetCapital is always there to assist small and medium sized business who is in the search for funds to grow their business, especially when they need the funds quickly.
Glad we were there for you when you needed the funds the most. Best of luck with your business.
Kind regards,
GetCapital
Resposta da Shift
Hi Daniel,
Lovely to receive your comment. We always put our customers first and make the process as simple as possible. I'm sure having your own personal relationship manager also was easier to deal with.
Hope to work with you soon!
Kind regards,
GetCapital
Quick turnaround
Quick turnaround. Ability to work with client on suitable funding solutions.
4 de março de 2019
Resposta da Shift
Hi Samad,
Thank you for leaving a comment for us.
Glad we were able to approve and fund you within 48 hours. Hope to assist you again in the near future.
Kind regards,
GetCapital
There when I needed them
There when I needed them! They make the whole process simple and easy to follow and understand. OK the rates are not the lowest but they get you what you need in super quick time. Im looking forward to the next 12 months.
21 de fevereiro de 2019
Resposta da Shift
Hi Richard,
That is great to hear, thanks for the feedback.
We are always trying to improve what we do to make it as easy as possible.
Kind regards,
GetCapital
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.