Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Ver mais
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The book I received quality is bad, pages coming off one by one and requires separate binding and also I haven't used much and just when I started, pages are coming out, other book was fine. Issue was... Ver mais
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I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Ver mais
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Detalhes da empresa
Escrito pela empresa
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Informações de contato
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Reino Unido
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Excelente
329 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Nice and quick response with Pre-order and def order.
Great to be informed in November about the Pre-Order and the quick sending of the Bimco Calendar books.
Would be nice in the future as well.
7 de janeiro de 2025
Resposta da Witherbys
Hi Nataschja, thank you so much for your review. We are delighted to hear that you had such a positive experience and found our marketing communications to be useful.
Experience was great
Experience was great. Your representative Nicola was super efficient and very helpful. A credit to your organisation.
Regards
Tom Hawkins
13 de janeiro de 2025
Resposta da Witherbys
Hi Tom, thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience.
The ease of the process
3 de janeiro de 2025
Resposta da Witherbys
Hi Kelly, thank you for taking the time to leave your feedback. We are delighted to hear that you found ordering from Witherbys convenient.
It was a mixed experience
It was a mixed experience. While it is easy to buy the product with few clicks, the witherby connect software need some basic change to enhance reading pleasure. It takes some time to open a book. Navigating the book and zooming not very easy. Printout from book also restricted. Since I paid to buy the book, there should be no restriction for me to printout.
17 de dezembro de 2024
Resposta da Witherbys
Hi Mohammad, thanks for leaving your feedback. For more information regarding the printing of pages from our titles, please refer to page 13 of the Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf or contact sales@witherbys.com if you have any further questions.
I purchased SOLAS and LSA code e…
I purchased SOLAS and LSA code e version and unable to download the document. I use and access these on board ships often without internet, so not having the PDF is not helpful. I feel ripped off and should have understood this before purchasing.
I understand why it is issued online, but that does not help me.
8 de dezembro de 2024
Resposta da Witherbys
Hi there, thanks for your feedback. You can find out more about our offline feature on our eReader platform, Witherby Connect, here: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf or contact sales@witherbys.com if you require further support.
I did not receive access timely
I did not receive access timely. The response was not useful.
5 de dezembro de 2024
Resposta da Witherbys
Hello, thank you for your feedback. We are sorry to hear that you had issues with receiving access. Please contact sales@witherbys.com if you require further support.
Resposta da Witherbys
Hello, thank you for your review. We are glad to hear that you received your delivery promptly.
Easy to navigate and find what we wer…
Easy to navigate and find what we wer looking for, smooth process from beginning to delivery, only one week delivery time
2 de dezembro de 2024
Resposta da Witherbys
Hello, thanks for taking the time to leave a review. We are delighted to hear that you found our website easy to navigate and that you had such a positive experience.
Excellent service
30 de novembro de 2024
Resposta da Witherbys
Hi Linda, thank you for taking the time to leave a review. We are delighted to hear that you had such a positive experience with Witherbys.
Let down by UPS
Let down by UPS. 7 days to receive two books - unacceptable!
Otherwise the book dept very helpful.
27 de novembro de 2024
Resposta da Witherbys
Hi John, thank you for taking the time to leave a review. We are sorry to hear that there were issues with your order. We have taken your feedback on board and are investigating this with UPS to ensure this doesn't happen again. Thanks
Offline feature not working
Offline feature not working, bought a book and can’t read it when there is no internet here at sea.. which happens alot
16 de novembro de 2024
Resposta da Witherbys
Hi Vilhem, for more information regarding our offline feature, you can refer to our Witherby Connect user manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf
You can also contact sales@witherbys.com if you need further support or have any questions.
I really like the Witherby web eBook…
I really like the Witherby web eBook reader. It’s user-friendly and offers a great reading and taking notes experience. I often use it as a reference for my cadet electrician training. It would be even better if they developed a phone/tablet app that allows offline access, making it more convenient to use on the go!
19 de novembro de 2024
Resposta da Witherbys
Hi there, thank your for your review. We are delighted to hear that you find Witherby Connect user-friendly and have found it useful throughout your training.
Regarding an app, I will pass this feedback along to the relevant teams. We do currently offer offline access on our browser platform, please refer to our user manual to learn more about this or contact us if you have any questions: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf
Resposta da Witherbys
Hi Sam, thank you for your review. Your feedback has been noted and we are glad to hear that you are happy with your purchase.
Prompt service and quality products.
1 de novembro de 2024
Resposta da Witherbys
Hi Max, thank you for your positive review. We are glad to hear that you had a great experience.
I had trouble downloading and locating…
I had trouble downloading and locating the recent e-publication I purchased. Your technical service team was great in helping me work through the issue. We connected via Team Viewer and Liam did all the work. Also telling me how I could view the e-publication offline.
Great support.
6 de novembro de 2024
Resposta da Witherbys
Hi Cliff, thank you for taking the time to leave your feedback. We are delighted to hear that you had a good experience with our Technical Support Team.
Cost of shipping to high.
1 de novembro de 2024
Resposta da Witherbys
Hi there, thanks for leaving your feedback. We will definitely take it on board.
Good Customer Service
Prompt delivery of ordered items where possible. Fantastic there is no postage.
If any queries or problems, the customer service team respond quickly. The same person is assigned to the ticket/case so communications flow easily without having to repeat details.
6 de novembro de 2024
Resposta da Witherbys
Hi Moira, thank you for taking the time to leave your feedback. We are delighted to hear you had a great experience with our Sales and Customer Service Team.
Fast and easy transaction
29 de outubro de 2024
Resposta da Witherbys
Hi there, thank you for leaving your feedback. We are glad to hear you had a convenient experience.
Credit card payment the only option
Credit card payment the only option. I buy this for my emplyer and as a company they have different payment options and this causes extra paperwork for me.
23 de outubro de 2024
Resposta da Witherbys
Hello, thank you for leaving your feedback. I will pass this on to the relevant departments. If you require further assistance, please contact sales@witherbys.com and a member of the team will get back to you.
I initially had a book delivered which…
I initially had a book delivered which ended up being damaged. However I got in contact to the team and they were incredibly nice and helpful, gave me access to a e-book free of charge and sent a replacement copy which came promptly.overall very happy and a great book very helpful
14 de outubro de 2024
Resposta da Witherbys
Hi there, thank you for taking the time to leave your feedback. We are glad to hear that everything was resolved regarding your order and that you are happy with your book.
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