Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Ver mais
A empresa respondeu
The book I received quality is bad, pages coming off one by one and requires separate binding and also I haven't used much and just when I started, pages are coming out, other book was fine. Issue was... Ver mais
A empresa respondeu
I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Informações de contato
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Reino Unido
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Excelente
329 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Very poor quality of the pages
Very poor quality of the pages, blurr photos, looks like a student time of copy made, this is way too much paid for a book like this. Customs clearance was taking a long time, this was not made aware by you.
6 de outubro de 2024
Resposta da Witherbys
Hi there, thank you for leaving your feedback. A member of our Sales Team will be in touch with you soon to assist further regarding your experience.
prompt delivery
11 de setembro de 2024
Resposta da Witherbys
Hi there, thank you for leaving a review. We are glad to hear that everything went well regarding your delivery.
I haven't received any shipping…
I haven't received any shipping information since payment and I don't know why.
2 de outubro de 2024
Resposta da Witherbys
Hello, thank you for leaving your feedback. Tracking information is provided once the order leaves our warehouse. As this is an advanced order, tracking information is not yet available. Someone from our Sales Team will be in touch to help further.
Pain not being able to download a pdf…
Pain not being able to download a pdf or print a copy. Would never buy an book again
6 de outubro de 2024
Resposta da Witherbys
Hi Rose, for more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf. Apologies for any inconvenience.
Great Customer service!
I had some misunderstanding and did not order what I thought I was. The customer service was very quick to assist and we found several good solutions!
24 de setembro de 2024
Resposta da Witherbys
Hi there, we're really glad everything was sorted promptly regarding your order. Thank you for your review.
Resposta da Witherbys
Hi Samantha, thank you for taking the time to leave us with a positive review. We appreciate your feedback and are glad to hear all went well with your order.
easy to use website and plenty of…
easy to use website and plenty of choice on all sorts of tech / text books
10 de setembro de 2024
Resposta da Witherbys
Hi Gary, thank you for taking the time to leave a positive review. We are glad to hear you had a good experience and appreciate your feedback.
Very expensive service
Very expensive service, and one cannot even print the document or copy a part of it.
10 de setembro de 2024
Resposta da Witherbys
Hi Pablo, we are sorry to hear you haven't had a great experience with Witherbys.
For more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf
A member of our Sales Team will be in touch to discuss your order further. Thanks
Resposta da Witherbys
Hi Emmanuel, thank you for taking the time to leave us with a positive review. We are glad to hear that you are happy with your purchase from Witherbys.
Resposta da Witherbys
Hi Jose, thank you for leaving us a positive review. We appreciate your feedback.
Resposta da Witherbys
Hi Luigi, we're delighted to hear that you're happy with your order. Thank you for taking the time to leave us with a positive review.
Resposta da Witherbys
Hi Scott, thank you for your positive review. We are glad to hear your delivery arrived quickly.
The website is very friendly to find…
The website is very friendly to find technical books related with maritime business. Also the time for sending my book was faster than others libraries.
Well done
19 de agosto de 2024
Resposta da Witherbys
Hi Andrés, thank you for taking the time to leave a review. We really appreciate your positive feedback.
Resposta da Witherbys
Hi Reihaneh, thank you for taking the time to leave us a positive review. We are delighted to hear you found shopping with Witherbys fast and easy.
Good website
Good website, no glitches in ordering, and the order was received within a week.
The only disappointment is that you are publishing some interesting new titles but only as e-books.
31 de julho de 2024
Resposta da Witherbys
Hi Stuart, thanks for leaving a positive review. We're glad to hear you received your order promptly and liked our website. I will be sure to pass on your feedback regarding eBooks as well. Thanks
Shipping experience
Book was shipped to Germany. Had to pay two times charges and customs. One of the worst experience I have had in a long time.
20 de julho de 2024
Resposta da Witherbys
Hi Thomas, we're really sorry to hear that you had issues regarding the delivery of your book. A member of our Sales Team will be in touch with you soon to assist further.
No communication
No access to book until I had to write email to company saying I had no login to access wither by connect.
Surely this should be sent to you upon purchase
8 de julho de 2024
Resposta da Witherbys
Hi there, we are very sorry to hear that the automated email with login details was not received. We are investigating the matter to ensure this does not happen again. A member of our sales team will be in contact with you soon.
its so difficult to get the book…
its so difficult to get the book reading , and its a headach , why not to make an app
25 de junho de 2024
Resposta da Witherbys
Hi Stephen, we are sorry to hear about your unfortunate experience using Witherby Connect. We will pass this to our IT team in the meantime for future improvements. We always try our best to improve the customer experience online. If you have any suggestions or more questions, please email sales@witherbys.com
Great and fast delivery ,of course…
Great and fast delivery ,of course great quality ……
1 de julho de 2024
Resposta da Witherbys
Hi Dimitris, thank you such a great review!
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