Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Ver mais
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Veja o que dizem as avaliações
Good service but it's made in China looked like it was American quality was mediocre for the money I spent but that's ok it has the king of kings on it just the picture and the actual product don't ex... Ver mais
Really pleased with my new sofa and chair. Very helpful from viewing through to ordering and delivery bought monday delivered on Friday. Kept updated through to delivery. Set up by two lovely friendly... Ver mais
Excellent service Delivery as planned Couch is superb quality So happy with my purchase Would highly recommend this company
Detalhes da empresa
Escrito pela empresa
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Informações de contato
Reino Unido
- shopheavenlysleep.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 star service
Quick delivery, staff were very helpful. Highly recommend
Great service
I bought a bed from Heavenly sleep. The bed is beautiful and service was excellent I picked my mattress which is so comfy. They brought my bed,set it up and took my old bed away.
Thank you Bash and the team great customer service 👍
What a lovely company
Amazing top of the range quality ordered a Valerie technology fabric corner looks beautiful and delivery driver was amazing and very helpful.
Amazing quality and brilliant customer…
Amazing quality and brilliant customer service! Would totally recommend ☺️
Worst company ever for communication
Worst company ever for communication. Sofa faulty after 2 weeks. Sofa 3 months old still not repaired or replaced. Wouldn’t waste your money with this company.
Ordered Hanson corner sofa and match8ng…
Ordered Hanson corner sofa and matching footstool on 28th March 2025, from start to now ,no deliver date, very poor customer services , company has not contacted me once since I placed the order to update me of any delays, and when called very uncaring and blaming others for their poor communications, over a month later I have been given 2 different delivery dates and still not recieved my sofas, now told delivery out if their control possibly 1st week in may 2025, so have requested a refund,which could take up to 30 days. (A lot of messing around) just hope I recieve it, wouldn't have minded if delivery dates was long but on ordering stated that sofa was in stock for express delivery and still states in stock on their website

Resposta da Heavenly Sleep
Got a lovely sofa
Got a lovely sofa, excellent quality and excellent service, the girl that served me was absolutely lovely

Resposta da Heavenly Sleep
So much beautiful stock
In love with with my new sofa!! Definitely recommend this company. Quick delivery and very reasonably priced! Girl in showroom so helpful (thanks for helping me choose my perfect sofa) ❤️ will be returning for a new bed asap!

Resposta da Heavenly Sleep
Good quality and prices
Good quality and prices, brilliant service!

Resposta da Heavenly Sleep
I would 100% recommend this company for…
I would 100% recommend this company for high quality bed and furniture. The process was extremely easy and customer service was 10/10 could not fault it at all. Everyone was very professional and helpful especially Faisal in particular, he went out of his way to show me different furniture that would suit my home style the best .

Resposta da Heavenly Sleep
Ordered the axel 3 and 2 amazing…
Ordered the axel 3 and 2 amazing quality fast delivery and amazing staff. Highly recommended.

Resposta da Heavenly Sleep
Excellent service highly recommended.
Excellent service highly recommended.

Resposta da Heavenly Sleep
Do not trust this company
Do not trust this company
Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .
Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.
Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25

Resposta da Heavenly Sleep

Resposta da Heavenly Sleep
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep

Resposta da Heavenly Sleep
Top service
Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back

Resposta da Heavenly Sleep
Brilliant lads sofa lovely delivery driver brilliant.
Very easy to order off,delivered the next day, delivery driver's couldn't do enough for us, absolutely first class,Susan in the office was brilliant, definitely ordering again

Resposta da Heavenly Sleep
The service from order to delivery was…
The service from order to delivery was so smooth.
I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.

Resposta da Heavenly Sleep
These guys are amazing very high…
These guys are amazing very high quality and service was amazing i will recommend again 100%

Resposta da Heavenly Sleep
Extremely easy to deal with
Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?

Resposta da Heavenly Sleep
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