Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Ver mais
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Veja o que dizem as avaliações
Good service but it's made in China looked like it was American quality was mediocre for the money I spent but that's ok it has the king of kings on it just the picture and the actual product don't ex... Ver mais
Really pleased with my new sofa and chair. Very helpful from viewing through to ordering and delivery bought monday delivered on Friday. Kept updated through to delivery. Set up by two lovely friendly... Ver mais
Excellent service Delivery as planned Couch is superb quality So happy with my purchase Would highly recommend this company
Detalhes da empresa
Escrito pela empresa
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Informações de contato
Reino Unido
- shopheavenlysleep.com
4,7
Excelente
188 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product fast delivery
The delivery was fast and the suite was high quality. The guys who delivered were friendly and helpful
1 de outubro de 2025
Resposta da Heavenly Sleep
Thank you for your kind review! We’re really pleased to hear you’re happy with the quality of your suite and that delivery was fast and smooth.
It’s great to know our delivery team were friendly and helpful — we’ll be sure to pass that on to them. We really appreciate your support and hope you enjoy your furniture for years to come!
Serious and reliable company
I bought a 1 recliner sofa very good quality and comfortable.
1 de outubro de 2025
Resposta da Heavenly Sleep
Thank you for your kind review! We’re delighted to hear you’re happy with your recliner sofa and that you find it both comfortable and of good quality.
We really appreciate your support and your trust in our company. Enjoy your new sofa, and we hope to see you again in the future!
Absolutely thrilled with my new sofa…
Absolutely thrilled with my new sofa set!!!
I got the dark grey colour in 3 +2 seater fits perfectly with my living room decor. The delivery men were really professional and very helpful. Definitely a 5* purchase!
28 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re thrilled with your new 3 + 2 seater sofa set and that the dark grey colour fits perfectly with your living room décor.
It’s also great to hear our delivery team were professional and helpful — we’ll be sure to pass on your kind words to them. We really appreciate your 5* feedback and your support, and we hope you enjoy your new sofas for many years to come!
Best quality..
Everything is just perfect.. good customer service plus quality.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your lovely review! We’re delighted to hear that everything was perfect and that you’re happy with both our customer service and the quality of your furniture.
We really appreciate your support and kind words — enjoy your furniture, and we hope to see you again in the future!
Great customer service from Heavenly…
Great customer service from Heavenly Sleep, I will be a returning customer for sure 👌 , 5 stars from me.
31 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your wonderful review! We’re delighted to hear you were happy with our customer service at Heavenly Sleep.
Your 5-star rating and kind words mean a lot to us, and we’re especially pleased to know you’ll be returning — we look forward to welcoming you back again soon!
I recently bought some sofas from you…
I recently bought some sofas from you guys, they are very good quality and very comfortable, I highly recommend Heavenly Sleep to anyone thinking of getting furniture. 5 stars from me.
31 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your wonderful review! We’re delighted to hear you were happy with our customer service at Heavenly Sleep.
Your 5-star rating and kind words mean a lot to us, and we’re especially pleased to know you’ll be returning — we look forward to welcoming you back again soon!
Really beautiful and unique furniture
Really beautiful and unique furniture. So excited to buy for my new home:)
31 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your lovely review! We’re delighted to hear you find our furniture beautiful and unique.
How exciting that it’s for your new home — we hope it helps make your space feel really special. Wishing you all the best with your new home, and we look forward to helping you again in the future!
Brilliant 3+2 seater sofa
Hy I recently purchased 3+2 seater sofa from you and it’s incredibly comfortable, with a perfect medium firmness that's great for both lounging and sitting upright. “And the quality of this sofa is so lovely, providing very good value for the money. It's built to a very high standard with high-quality materials".
25 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Thank you so much for your fantastic review! We’re delighted to hear you’re enjoying your new 3+2 seater sofa and that you find it so comfortable with the perfect medium firmness.
It’s great to know you’re happy with the quality and value as well — that’s exactly what we aim to deliver. We really appreciate your kind words and support, and we hope you continue to enjoy your sofa for many years to come!
I recently purchased a corner sofa from…
I recently purchased a corner sofa from heavenly and its amazing. Its cozy and comfortable. Their staff is cooperative aswell. 4 stars from me.
20 de agosto de 2025
Avaliação não solicitada
Recently purchased a Rita Plus in the…
Recently purchased a Rita Plus in the true beige, amazing quality and wonderful service, defo give this company 5stars from me.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Hello,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your Rita Plus in True Beige and that you were pleased with both the quality and the service you received.
Your kind words and 5-star recommendation truly mean a lot to our team. We hope you enjoy your new sofa for many years to come!
Excellent company with fast delivery…
Excellent company with fast delivery and polite staff. Could not have asked for more
19 de agosto de 2025
Resposta da Heavenly Sleep
Hello,
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with our fast delivery service and found our staff polite and helpful.
It means a lot to us to know we met your expectations, and we truly appreciate you taking the time to share your experience. Enjoy your purchase, and we hope to serve you again in the future!
I had a good experience dealing with…
I had a good experience dealing with this company . Bash has been quite helpful and patience and understands the importance of ensuring as a customer buying a sofa is a very important decision.
Thanks for the help Bash. Also to the the two lads Aamir and Mani who were delivered the sofas, very friendly and professional.
5 de julho de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Hello,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with our company.
We’ll be sure to pass your kind words on to Bash — he’ll really appreciate your comments about his helpfulness, patience, and understanding throughout such an important purchase.
We’re also pleased to hear that Aamir and Mani provided a friendly and professional delivery service. Our team always aims to make the entire experience as smooth and enjoyable as possible.
Thank you again for your support, and we hope you enjoy your new sofas for many years to come!
Got sofa of this company the office…
Got sofa of this company the office staff where very lovely to deal with and the delivery driver Luke was amazing he put my sofa together for me and took away all the packaging once I’m ready for my bed I will be ordering from this company I highly recommended
1 de julho de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Hello,
Thank you so much for your lovely feedback! We’re delighted to hear that you had such a positive experience with both our office team and our delivery service.
We’ll be sure to pass your kind words on to Luke — he’ll be so pleased to hear that his help and service made such a great impression. We’re glad he was able to assist with assembling your sofa and removing the packaging to make everything easier for you.
Your recommendation truly means a lot to us, and we look forward to helping you again when you’re ready to order your bed in the future!
Lovely friendly service
Lovely friendly service, very efficient delivery, very competitive pricing.
Would have no problem in recommending this company.
17 de junho de 2025
Avaliação não solicitada
Resposta da Heavenly Sleep
Hello,
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with our friendly service, efficient delivery, and competitive pricing.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope to serve you again in the future!
Sofa
I purchased a sofa recently. Heavenly sleep staff were first class. Taking the time to ensure I had exactly what I wanted.
1 de junho de 2025
Avaliação não solicitada
Valerie 3+1+1 and footstool
Well what can I say my sofa is stunning from Heavanly sleep. If anyone wonders about ordering online then rest assured they have nothing to worry about. The delivery team 2 lovely gentleman can I say are an absolute credit very professional in every manner and assembled my sofa with great care for my home as I had new laminate fitted. They are a credit to your company and professional in every aspect. What a great experience 10 out of 10 in every aspect
And wow the footstool is so big i absolutely love it 🥰
15 de junho de 2025
Avaliação não solicitada
Would 100% recommend in here i love my…
Would 100% recommend in here i love my sofa the worker are so helpful amazing prices for beautiful sofas I really cant wait till winter so I can recline back nice and cosy wee film o lots of wee compartments for your bits and pieces (popcorn) cup holders too, had and issue with 1 of the chargers but it was fixed and all working well, they have all different types sizes shapes and colours of sofas but I personally love the titan dark grey thats the one I went for recommend 100%
11 de junho de 2025
Avaliação não solicitada
Really happy with our new corner couch
Really happy with our new corner couch, the lads who dropped it off were really friendly and the chap in customer support is a top man too. Well done lads
6 de junho de 2025
Avaliação não solicitada
Amazing company
Ordered a sofa, came on time delivery was on point. Defo recommend
5 de junho de 2025
Avaliação não solicitada
Ordered a 3+2 Rita from this company…
Ordered a 3+2 Rita from this company and wow I am very satisfied with the quality. From the minute I placed the order till it got delivered I was updated with my order. The quality is 10/10 I couldn’t fault it. A special thanks to AK the delivery driver he was very helpful he assembled the sofa and took away all the rubbish. I couldn’t recommend this company enough. THANKYOU HEAVENLY SLEEP!
1 de junho de 2025
Avaliação não solicitada
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