eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais
A empresa respondeu
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais
A empresa respondeu
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
Informações de contato
Austrália
- hello@simify.com
- simify.com
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Responded to my query within five…
Responded to my query within five mins!!! And so helpful, made it all so easy with clear instructions.
12 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks so much for your kind review!
We’re really glad we could respond quickly and make the process easy with clear instructions 😊
We truly appreciate your support and look forward to helping you again on your next trip!
Read the instructions
Easy transition once you know what you're doing. I hadn't read the instructions properly but it was an easy set up. So far it has been working without issue at the start of the trip.
Definitely recommend
11 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We’re glad to hear everything was an easy transition once set up properly, and that it’s been working well at the start of your trip 😊
We really appreciate the recommendation and look forward to helping you again on your future travels!
Resposta de Simify
Thanks so much for your great review!
We’re really glad to hear you found it easy to set up and that the coverage has been great 😊
We appreciate your support and look forward to helping you again on your next trip!
Great value for money
So easy to install and use with great how-to guides. Also very affordable.
13 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We’re really glad to hear you found it easy to install and use, and that the guides and pricing were helpful 😊
We appreciate your support and look forward to helping you again on your next trip!
Seamless integration with my mobile and…
Seamless integration with my mobile and worked perfectly while I was in Japan for two weeks. Congratulations Simify.
10 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks so much for your amazing review!
We’re really glad to hear it worked seamlessly on your mobile and performed perfectly during your two weeks in Japan 🇯🇵😊
We appreciate your support and look forward to helping you on your next trip!
Easy to install and worked as soon as I…
Easy to install and worked as soon as I touched down. Can not fault.
11 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks so much for your great review!
We’re really glad to hear it was easy to install and worked straight away when you landed 😊
We appreciate your support and look forward to helping you again on your next trip!
Excellent service, cannot fault
So good! Easy to set up, great customer service with questions and so far we’ve had no issues whatsoever with activation and use in Japan. Absolutely fantastic!!
12 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We love hearing it! Enjoy that reliable data in Japan 😎 Thanks for the review, Rachel! ✨🤩
Excellent customer service from Simify staff.
I bought an e-sim from Simify however my trip was cancelled. I notified them to cancel the e-sim and they were so understanding. My refund was in my bank less than 3 hours later. I have used Simify on previous trips and it has been seamless. Will definitely use them again.
12 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We were sad your trip was cancelled 😫 Nevertheless, we will be here waiting for our next adventure! ✈️ Appreciate the review, Judy! ✨
Unlimited data is marketing
Unlimited data is marketing - not real. You get 1.5g a day and then you’re throttled claiming a fair use policy.
For me, this was about 1.5 hours of TikTok before my connection became barely usable for 24 hours.
Next time I’ll just get a local sim at the airport when I travel around.
11 de abril de 2026
Avaliação não solicitada
Resposta de Simify
So sorry that your experience with our eSIM was not what you expected, Daytona. All our unlimited plans come under the Fair Usage Policy, which is common practice throughout the telecommunications industry and is set by our suppliers. Most people don't run into issues with this as their data usage is generally below the threshold, though we understand that your data needs may be higher. If you can reach out to us hello@simify.com we would love to chat about a resolution for you.
This is my second Simify esim.
This is my second Simify esim.
I wouldn't trvel overseas without one
Easy download.
Good instructions, even for senior person.
Faultless.
Safe and secure
Highly recommended
12 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Marion, this is a 10/10 review!🤩 Glad you continue to choose us for all your adventures! Look forward to our next trip 😎✈️
7 day unlimited data for NZ
We bought a 7 day unlimited data package for all 5 of us travelling to NZ. We followed the instructions to set it up at the airport before takeoff. The process was extremely easy and reliable. We used it for Google Maps, WhatsApp, social media and browsing the web. This is the second time I’ve used simify for international travel and I love it. Highly recommend!
3 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Thanks so much for the amazing review! 😊 We're thrilled to hear the 7-day Unlimited NZ eSIM worked perfectly for your whole group, especially for maps, WhatsApp and staying connected on the go.
So glad setup was smooth at the airport and even happier to have you back for your second trip with us! 🙌
Absolutely great
Absolutely great. Soon as I walked off the plane it worked
9 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Just how it should be! ✈️ Have a great trip Peter 🙌⭐
EUROPEAN ESIM
I prepurchased and set up my Esim before I left Australia. I activated it when I arrived in England, am now in France and it has worked well and was very simple to use.
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Seamless from takeoff to touchdown! ✈️ Appreciate the review Acacia ⭐🙌
Simple and effective
Simple, to purchase set up, and great customer service. Make sure you check phone compatibility.
10 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Glad you found it simple! Thanks for the review 😎🙌✈️
I’ve been having a lot of problems with…
I’ve been having a lot of problems with connecting to the internet. I have to turn data off and on every time I need to connect.
1 de abril de 2026
Avaliação não solicitada
Resposta de Simify
So sorry to hear about your experience! That’s definitely not what we want for our customers. Please reach out to us at hello@simify.com
so we can look into this for you.
I been used Simify both in Asian and…
I been used Simify both in Asian and Europe very good service 👌
2 de abril de 2026
Avaliação não solicitada
Resposta de Simify
We're glad to hear you've had a great experience across both Asia and Europe! Appreciate the review Hien ✈️🌎⭐
It’s so easy to use and hassle free
It’s so easy to use and hassle free. It keeps me connected while I’m traveling. No hidden fees. Do yourself a favor and get it for your next travels.
11 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Travel data without the drama? We're here for it! Thanks for spreading the word Jamille 🙌😎✈️
No fuss connection and excellent quality!
No fuss, simple purchase. Excellent connections across Bali. Highly recommend, will use again.
8 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Look forward to our next trip together Ana! ✈️Appreciate this excellent review ⭐📶
Easy Super Simify to purchase and load.
Easy to purchase and load.
Quick to access as soon as I arrived
10 de abril de 2026
Avaliação não solicitada
Resposta de Simify
Appreciate this super review Stefanie! 🙌😎⭐
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