eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... Ver mais
A empresa respondeu
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... Ver mais
A empresa respondeu
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... Ver mais
A empresa respondeu
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... Ver mais
A empresa respondeu
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
Austrália
Respondeu a 100% das avaliações negativas
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Very helpful when so far away.

Resposta de Simify
eSIMs have always caused me grief when it comes to activation. Not this one. I followed the instructions and it worked straight off!

Resposta de Simify
So far so good!
I’m not travelling as yet but needed some tech help as I’m not tech savvy and have an older phone.
Lois helped me troubleshoot so hopefully when we get away it will all go smoothly.
Thank you.

Resposta de Simify
Good value for money, had a problem with first connection but was quickly solved with their help. Great signal 5g most of the time in Malaysia, Will definitely purchase again when we travel to Europe later in the year.

Resposta de Simify
Purchased two plans for Vietnam and Cambodia and only one would work(could not get the second one to work at all would not activate) the other worked well while in Vietnam but did not work in Cambodia. Tried on three occasions to contact support but had no reply. Unfortunately I would not use them again

Resposta de Simify
Easy to access fast, reliable WiFi that connects instantly when crossing European borders

Resposta de Simify
Omg this is the easiest e sim I have ever used in my life. Wish i had found earlier

Resposta de Simify
Have used you three times hor different countries. Esims are very easy to install and use
I am very happy and will yous again. I am in china and can't get a esim here . So used wifi with my email program and was so easy to get on email. Thanks

Resposta de Simify
I made a couple of mistakes applying for the eSIM. It wasn’t very intuitive to navigate for me. However I got help needed to correct my mistakes. Friendly efficient help was appreciated.

Resposta de Simify
The eSIM was easy to install, all the instructions were given to you, and for the price it’s such a steal. Not to mention, the customer support was excellent!! I had accidentally purchased the wrong eSIM and they had cancelled and refunded me so quick!

Resposta de Simify
Reliable quality service here in Spain so far. Having the ability to access google maps, WhatsApp, anywhere in Madrid has been fantastic and reassuring.

Resposta de Simify
I have not used the product yet, but being a digital dinosaur I really appreciated the prompt and friendly help from customer service when it came to installing the eSim.
Michael

Resposta de Simify

Resposta de Simify
Brilliant service. I had myself tied in knots with my iPhone and received excellent online support while travelling. Couldn’t recommend Simify highly enough.

Resposta de Simify
Excellent customer service!
Haven’t used the eSIMs yet, but had a query after purchasing. Lois helped quickly and succinctly via the app chat function. And helped with exhibiting the super user friendly app.
Essentially I purchased four eSIMs for myself and my travel party. Rather than going through the sharing a QR code business, the app allows you to share the eSIMs through the app.
Once purchased, make sure all your friends/family have the app and know which email account they signed in under (Gmail for example). In your app, go into each eSIM you wish to send to a friend, and click ‘send to a friend’… put in their email address.
It marks that eSIM as shared with that friend, and your friend will receive the eSIM in their app.
From that point onwards, the eSIM installation is super quick and easy, each one installed using the app in less than 20 seconds.
Best eSIM user experience ever.
And what a bargain, great prices, best value like for like, and I’ve compared a few.
Hopefully the functionality of the data eSIM will be equally as good once we reach our destination, I’ve no reason to doubt it.

Resposta de Simify
Off to a rough start, contacted support and got it sorted out quickly.

Resposta de Simify
Simify’s customer service regardless of your location is fantastic. Landed in Japan and was having issues connecting and Kyle sorted out my settings via chat after sending through a few screenshots-he was so patient and knowledgeable!!

Resposta de Simify
I am very happy with the product. The only thing I would suggest is completely unambiguous instructions for first time activations. A few times the terminology was not a clear match so it became “What is the closest option?” — and from that an anxious thought or two. The follow up emails were encouraging and helpful.

Resposta de Simify
Struggled to make it work but they were good in replying and refunded my payment and I was grateful for that

Resposta de Simify
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