Simpler Law Avaliações 7.054

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After trying to set my Will up for many years and putting it off, Simply Law made the whole experience easy and straight forward. I spoke with Micheal who was very knowledgeable in this product an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good customer service from Jack, he was prompt, courteous and friendly. Carefully explained what was needed and the best course of action. We were a little apprehensive of the whole process but he too... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very easy interview with a lovely professional lady. She made some suggestions around my will that I may not ordinarily have thought of, I’m very happy that she brought these things to my attention. D... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was kept informed and given updates from the start of the process up to the actual telephone appointment. Shane was very knowledgeable and helpful in explaining everything. It wasn’t rushed and I wa... Ver mais

Detalhes da empresa

  1. Advogado de Planejamento Patrimonial

Sobre Simpler Law

Escrito pela empresa

At Simpler Law we believe that Wills, Trusts, Lasting Powers of Attorney, and other forms of Estate Planning should be accessible and affordable for everyone. Families work hard for what they achieve and this should be protected and passed on to future generations.

We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.

We have written in excess of 200,000 Wills, hold a £2M indemnity insurance, and manage £500M in Trusts for our clients. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

From start to finish I was at ease with…

From start to finish I was at ease with Wills,the lovely gentleman who's birthday it was.
Different options,things I hadn't thought of,were easily put into place.Wills was profesional funny and explained so carefully and took time to listen.
I would recommend this company and no youre in good hands.
Im so pleased ive got my will in order and has put my mind at rest,knowing it will be dealt with,my way...

21 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Sean thank-you for your guidance

Sean was extremely helpful in assisting/explaining everything we needed to know and guided us through with great patience,
We would highly recommend Simpler law to anyone thinking of preparing for a will
Thankyou Sean & Simpler law

20 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

John guided me through the process and…

John guided me through the process and made me feel at ease every step of the consultation. He was extremely professional and knowledgeable and was able to answer all my questions. I would certainly recommend him and your services to any of my friends or colleagues.

18 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I cancelled within 24hrs of signing up…

I cancelled within 24hrs of signing up yet two weeks on I’m still waiting for my refund. Apparently it can take up to 28 days which in my opinion is completely unacceptable. Apparently it’s down to when the director can do it?!

5 de maio de 2026
Avaliação não solicitada
logotipo da Simpler Law

Resposta da Simpler Law

Thank you for your review,

We understand your frustration and concern but feel the need to respond with an explanation. When we took payment for the Will it would have gone through the banks BACS system which is known as the Banks Automated Clearing System.

Meaning that the money leaves your account immediately but takes 3 - 5 days to arrive in our bank. This can also depend on the clearing process and is lengthened by weekends/bank holidays. Returning your money also goes through the BACS process which is subject to clearing protocols and other non-working days.

We see on our records that we cancelled when you requested and began the refund process the moment we received your money. However, we have to have a small leeway for processing to ensure work has not been started and ensure no unwanted documents are sent out. The refund process can be more prompt, but we do quote 14 - 21 days to allow for any delays that are typically not of our making.

We hope that you understand and can have patience with us, we are doing the best we can for you.

Sorry we have not lived up to your expected standards, but we have followed our protocol and promptly started the refund process as requested.

Simpler Law Client Care

Avaliado com 5 de um total de 5 estrelas

Making a will

My appointment with Sian was on time, extremely informative and helpful in navigating the legal process to get my will done , I would recommend your company to others.
Also she was bright and cheerful as well as well as efficient so thanks again to her

19 de maio de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

My husband and I booked an appointment…

My husband and I booked an appointment for 9th May @ 11-00, however by 2-00 we had not been contacted so we called the office eventually the call was taken ,
we found that no one knew anything.After lunch break was over in the office we found out the person dealing with us could not contact the office due to no internet!!!. My Husband was not best pleased as he had to use a day of annual leave no one from the office got in touch with us to tell us our appointment had to be re-booked needless to say the appointment yesterday was good. Considering we spent a lot of money we are not happy with no one giving a reason until after lunch the day was wasted.

19 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Comes Highly Recommended

Amazing service from Shane today. Talked me through all my options and made what I thought would be a very stressful process rather easy to understand. I would 100% reccomend their services to anyone and everyone.

18 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've put off making a will for too long

I've been putting off making a will for a bit too long now, but having been reminded of how important it is recently I finally stopped to talk to a rep from Simpler Law who had the thankless task of standing in a Supermarket trying to get passers-by to sign up. They were very flexible when I had to re-arrange my telephone appointment to make the will, and when we finally got in touch the member of the legal team, Sean, who helped me explained everything clearly. There was the opportunity for a bit of upselling from the offer price I'd been given in the shop, but the purpose of everything was explained to me and I understood I had a choice about whether to go for add-ons like protecting the destination of my estate through a Trust (I did) and the monthly support fee (I did not).

I had attempted to be as organised as possible for the appointment but as I generally hate admin there were a few things I had to find out as we went along, but Sean was patient and used the time to flesh out the plan for my will as we went along. I now have a sound plan for the beneficiaries of my modest estate for when my time has come, and a backup plan for where the money goes in the event of an asteroid strike ending all of their lives at the same time as mine, should the lawyers survive.

18 de maio de 2026
Avaliação não solicitada

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