Simply Underlay Avaliações 

346
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Website was easy to use, finding what we needed and ordering was a simple process. Communication was excellent and delivery was very quick. The product was too notch and at a good price.

Avaliado com 5 de um total de 5 estrelas

Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Ver mais

Avaliado com 4 de um total de 5 estrelas

Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Carpetes

Escrito pela empresa

UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

346 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(346)

82 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good website, quick dispatch, terrible delivery, great customer service

Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On every occasion I've had the misfortune of receiving goods through them. My premium overnight delivery sat in their local depot 4 full days 2 working days before after more than an hour spent with customer service I managed to extract it.

Since the above review customer services got in touch with me to reimburse the delivery cost. They now say they will revise their delivery estimate based on my review. That's welcome. I've adjusted my rating to accommodate this.

30 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Good service and prompt delivery

Good service and prompt delivery. Carpet fitter impressed with product and ease of use!
I have not fully tried out the new underlay yet but first impressions of Plushwalk 12mm its excellent.

11 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

“Underlay! Underlay!”

The best price I could find for Plushwalk underlay and the only place that sold it in just the right size for the bedroom it was fitted in. Incredibly fast delivery service and arrived in good condition.

8 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

No number to call. Double charged for delivery costs.

No number to call. Emailed several times immediately to adjust the order to induce it on next day delivery. Added the second order without being able to contact anyone in the company.
Items arrived on the same delivery van but they won’t refund the second delivery charge, even though the order obviously came through in time for the first delivery, so only needed to charge me once.
Only write this as I’m now being bombarded with messages to give them a review.

18 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Quality service

Bought some underlay from SimplyUnderlay after doing some research and I’m very pleased with the experience. The prices were competitive, the ordering process was straightforward, and the delivery was quick. Excellent service from start to finish and the product was exactly as described. Would definitely recommend and use again.

18 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Order not received!!

Placed the order, got an email from EVRI that order is in the locker and when we opened the locker it was empty!! I have been chasing EVRI the last two days and also provided them with video evidence but no solution yet. I have also submitted a query online through your website requesting a refund / resolution but no response! Very disappointed with the service.

4 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

A carefully curated selection of…

A carefully curated selection of stylish and interesting products at sensible prices displayed via a very clear website.

Efficient communication, rapid delivery and good packaging.

The Simply Underlay brushed pale brass door strips look perfect with our pure wool Berber carpet and they are a huge improvement on the standard option provided by our carpet supplier. Our excellent carpet fitter was impressed!

13 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant service and would highly…

Brilliant service and would highly recommend.

Easy website to navigate and order from. Fast email communication and updates for delivery. Our underlay came very quickly arrived a day before the advised timeframe.

My wife said the delivery man was also very good and polite.

Thank you Simply Underlay Team.

Clayton

25 de março de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais