Ordered some embroidered polo shirts for an event and the quality was excellent and the turn around time super quick. Just what we needed. Lots of communication about the order so I felt more than con... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sofia did such a great job at embroidering my bridesmaid PJs. They came out so well. Great communication & patience with my back and forth too. Thank you again! Definitely recommend!
A empresa respondeu
The product is gorgeous and the order process was very smooth. The company also has really outstanding customer service. A minor spelling error was made on the initial order and they were extremely re... Ver mais
A empresa respondeu
Overall, I'm very happy with my order. The print quality is excellent, the T-shirt material feels good and comfortable, and the delivery was very fast. The only small downside is that, considering the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
"At Sketch & Stitch we provide you a quality embroidery service that allows you to personalise and customise our range of clothing to suit your individual perosnality or as a gift for someone on a special occasion. We can embroider almost anything and can supply a range of items that can be tailored for a business or simply as a personalised gift. We are proud to be able to provide our customers with a quality service that is different, timely and efficient. No matter what type of embroidery service you are looking for, we will make sure that you will be completely satisfied with our service. Our team is equipped for every type of job, managing projects with the skill and experience that clients have come to expect,"
Informações de contato
The Coach House Powell Road Buckhurst Hill , IG9 5RD, Essex , Reino Unido
- 020 30211210
- info@sketchstitch.co.uk
- sketchstitch.co.uk
4,8
Excelente
183 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I won the Instagram giveaway and…
I won the Instagram giveaway and received my jumper within days. Such a lovely jumper and great quality. 100% recommend. Lovely company, thank you!
30 de março de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
Thank you very much for your feedback, we are so glad you love the giveaway prize :)
They were super friendly and helpful
They were super friendly and helpful. Helped with ideas for my design too.
20 de março de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
We are so happy that you've enjoyed shopping with us. Thank you for supporting our small business!
Just fantastic
Fantastic service, preview sent of image before hand. Great quality product. This was my second order from sketch and stitch and won't be my last. Recipient loved his jumper! I definitely recommend these guys for penalised clothing.
Thank you sketch and stitch.
2 de março de 2023
Resposta da Sketch & Stitch
Thank you for your great review. We are so happy that you've enjoyed your shopping experience and you love your order as much as we loved making it for you :)
Lovely stitching, small sizing
I loved the design and the stitching however, it was a present for my boyfriend who wears a Medium, however your sizing seems to be smaller and it’s tight on him
31 de janeiro de 2023
Resposta da Sketch & Stitch
Thank you for your great feedback on our embrodiery work, we are sorry to hear that the hoodie was tight. In each product discription we provide the approx. measurements to ensure that each customer can size up or down to their required size :)
It was super quick and very easy ,they…
It was super quick and very easy ,they emailed to confirm the design with me and was very easy to deal with honestly 10/10 would definitely recommend!
1 de fevereiro de 2023
Resposta da Sketch & Stitch
Thank you very much for your feedback :)
Absolutely over the moon with the…
Absolutely over the moon with the product. The quality of the clothing was superb and the artwork embroidered was high class. 100% will recommend and use again.
Scott Thomson
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
Thank you very much for your feedback, we are so glad you love your order :)
I ordered a jumper for my partner for…
I ordered a jumper for my partner for Valentine’s Day and I am blown away by the quality of the jumper when I received it last week. The quality is amazing and to a super high standard. The turn around was quick so I didn’t have to wait too long and I really enjoyed being sent the the design I had chosen before the hoodie had started production. I will definitely be ordering again! Thank you!!!
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
Thank you very, we are so glad your partner loves the order as much as we loved making it :)
Very pleased with design and purchase
The lady helping me reach the final design I wanted on my garment was so helpful and patient, the finished product has arrived and I’m really happy with it. Good customer service, reasonable price and great sketch and stitch
3 de fevereiro de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
Thank you for your lovely review.We are so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us :)
Amazing
Less than a week took to arrive! And it’s amazing. We are very happy with it
27 de janeiro de 2023
Resposta da Sketch & Stitch
Thank you for your review. We are so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us :)
It was great.
1 de fevereiro de 2023
Seamless great service from Order to…
Seamless great service from Order to door. Quality very good.
1 de fevereiro de 2023
Resposta da Sketch & Stitch
Thank you very much for your feedback we are so glad you love the order :)
Sizes are misleading!
Prints/sketch is nice but the sizes are huge even you order smaller!! I did order tshirts for my anniversary but looks like have to wear them as a lounge wear or pyjama tshirts!
26 de janeiro de 2023
Avaliação não solicitada
Resposta da Sketch & Stitch
We are very sorry you feel this way, we have never had a problem with the size of our garments. Our garment suppliers are well known around the world providing blank items for both Highstreet and independent businesses. We provide the approx. measurements to ensure that each customer can size up or down to their required size. We also provide model imagery on our website so you can see the approx. fit.
Over email you confirmed that you did not read our product discriptions “Just for your information when I ordered it, I never seen loose fitting t-shirt!” You would have also seen when checking the approx.. sizes in the description that the t-shirt is clearly described as “loose fitting”.
We also have a chat system and email that customers can contact us on if they have any questions about our garments before purchasing.
Tears of joy
Bought a jumper as a Christmas present. It did not disappoint. It was everything it could have been and more! Tears all around! The service was really quick and got plenty of emails to keep me updated on the progress. Great service!
25 de dezembro de 2022
Resposta da Sketch & Stitch
Thank you for your great review. We are so happy that you've enjoyed your shopping experience and you love your order as much as we loved making it for you :)
Ordered a sweatshirt for my sister and…
Ordered a sweatshirt for my sister and they’ve spelt her name incorrectly. I’m disappointed as it’s 3 days before Christmas and I have little time to find and buy another meaningful gift. The company did provide me a refund but I don’t think this makes up for the fact I’m now left without a gift to give my sister and I’m just generally disappointed in my experience with this brand.
22 de dezembro de 2022
Avaliação não solicitada
Resposta da Sketch & Stitch
We are really disappointed to read this review, we have been very apologetic over the genuine mistake we made on the sweatshirt, and we have been responsive ever since we were made aware of the error and tried to accommodate you as best as possible with a replacement or a full refund. The refund was processed in less than 24 hours, we do not feel your one star represents our service as we have tried our best to rectify the problem for you. As a small business we take pride in our relationships with our customers however genuine mistakes occur during busy periods and sadly given the time of year it was impossible to get a replacement out in time for Christmas.
Absolutely loved this product
Absolutely loved this product - really glad I went with this company as it is perfect!
3 de dezembro de 2022
I Would buy again from this seller . Read my review
There was good communication throughout. Item was packaged well and arrived via tracked royal mail in good condition.
Item arrived as expected.
Good quality towel robe.
It is a Gift 🎁
So I'm sure the quality and personalisation will be appreciated when received.
Only comment I would make is , I expected the embroidery to be thicker and bigger lettering.
I bought a large , So expected fairly large words.
I feel the letters would be okay on smaller item.
But would have benefited from being slightly larger on a large/ xl item.
Still a lovely item to Gift and receive.
Would buy again
3 de dezembro de 2022
So lovely
So lovely! Such great quality! Can't wait to see my partners face when they receive it
29 de novembro de 2022
Highly recommend
Great company , super helpful customer service. Would 100% purchase from them again !
14 de novembro de 2022
Great quality hoodie
Purchased an outline hoodie as a gift, the photo was instantly recognisable, the quality of the embroidery is great and it arrived very quickly. I was sent a mock-up of the image before production to confirm any changes , communication was easy and it turned out to be the best gift! I will be buying again
1 de novembro de 2022
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.