Update 4/2 Please check out the disclaimer on their website before proceeding. Refund received. Glad this is done with. Refund took multiple contacts over a number of days. ———— I beli... Ver mais
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I was referred by my GP to Sleepstation due to chronic insomnia. Initially I was sceptical especially when they started by messing with my sleep pattern(which wasn’t working anyway). Going into about... Ver mais
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I was referred to Sleepstation by my GP after months of despair at not sleeping at all many nights or not sleeping well when I did manage to get to sleep. The Sleepstation therapy over 7 weeks has t... Ver mais
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I was referred to sleepstation by my gp as a sufferer of fibromyalgia I have amongst other health issues chronic insomnia. After 2 weeks I went from having on average 2 hours sleep a night to nearly 5... Ver mais
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Detalhes da empresa
Escrito pela empresa
Sleepstation is a clinically validated sleep improvement programme that can help you sleep better after just four sessions. Designed by experts and backed by science, our online sleep service is proven to combat even the most severe insomnia.
Informações de contato
Reino Unido
- sleepstation.org.uk
3,9
Muito Bom
371 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was referred to Sleepstation by my GP…
I was referred to Sleepstation by my GP after months of despair at not sleeping at all many nights or not sleeping well when I did manage to get to sleep.
The Sleepstation therapy over 7 weeks has turned it all round. I am no longer anxious about night time & going to sleep, because my sleep has improved tremendously & I sleep well now. The Team is very supportive & makes one feel understood & cared for. Also, there are many resource packages pertaining to improving sleep to suit everyone. Thank you, Sleepstation.
14 de agosto de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Janet,
Thanks for leaving your review. We're really glad we could help you turn your sleep around after months of poor sleep. It's great to hear how supported you felt by our sleep team. We feel that the human support we offer is one of the ways that makes us really stand out so we really appreciate you sharing your experience.
Wishing you a restful future! Take care.
Sleepstation was offered to me when I…
Sleepstation was offered to me when I was at a low ebb, mainly because of problems with my sleep. The course has been a huge help and has given me many tools to continue using. Thank you.
12 de agosto de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Deb,
Thanks for your review. We're really pleased to have been able to help you and hope that you're now sleeping and feeling better.
Take care.
This programme made me rethink sleep
This programme made me rethink sleep. I had been a Nytol junkie for years and was anxious about sleep. I found myself going to bed earlier to try to catch up without success. In the end, I got prescription sleeping pills and thought, "This has got to stop."
6 weeks with Sleepstation, and I haven't taken a Nytol yet. I'm no longer anxious about sleep. I'm still not getting enough, but it's getting better. I am trying to undo years of bad sleep habits and anxiety about it; that's going to take a few months. But I feel I've got the know-how to ultimately succeed.
9 de agosto de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Malcolm,
Thanks for taking the time to leave your review. We're really pleased that we've helped you find a drug-free alternative to getting better sleep.
It's great to hear that you feel confident that the techniques you've learnt will help you continue to improve your sleep going forward. If you do feel like you need any further advice though, just log back into your account and send a message to your sleep coaches who'll be happy to help.
Take care.
My health presentation was not suitable for treatment
I was told by sleepstation that they could not help me due to my co-morbidities of neck injury, autistic burnout and anxiety. They were concerned that their treatment was not suitable and could make my health conditions worse.
I must return to my GP for a different referral.
I respect this decision and pleased they were cautious, but I am worried about returning to my GP, I feel like he shouldn't have signposted me to sleepstation in the first place, I feel like it was a lazy piece of signposting.
5 de agosto de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi there,
Thanks for taking the time to leave your review and thanks for your understanding about why Sleepstation isn't suitable for you at this time.
We hope you find a resolution to your sleep issues soon.
Take care.
After years of poor sleep and reliance…
After years of poor sleep and reliance on alcohol and sleeping pills to secure sustained sleep I embraced the Sleepstation programme and it has had a profound impact on my attitude towards sleep which has seen a significant improvement over the 8 week course. The Sleepstation team are responsive and offer timely and thought provoking advice. I can’t thank the team enough for breaking bad habits and introducing new ones which have given me confidence that I can sleep again.
1 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Phil,
Thanks for your review. We're so pleased to hear that our sleep therapy has helped you to reframe your relationship with sleep. It can be daunting to try and break old habits, particularly when you've relied on medication or alcohol to help you sleep in the past, so well done for putting in the hard work and creating new, healthier habits! We hope that the techniques you've learnt, along with your new-found confidence, see you sleeping well for years to come!
If you do need any further support, just log back into your account and send your sleep coaches a message. They'll be glad to help.
5* rating for Sleepstation
After almost 4 years of bad sleep going through menopause & trying anything & everything to help, I finally gave Sleepstation a try & really wish I’d found this earlier.
The techniques suggested have made a huge improvement on my sleep pattern, from 2-3 hours a night to 6-7.
The tools & videos are very helpful & the support team have been great. When I’ve struggled with certain stages of the program they have suggested a different structure to get me through. I am off the sleep pills for the first time in years & my mood, memory & concentration have improved immensely.
I can not thank the Sleepstation team enough & would advise anyone struggling to sleep to give them a try!
1 de agosto de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Anna,
Thanks so much for your review. We think that the support from our sleep coaches is one of the ways in which we really stand out. That's why it's great to hear that their support and the personalised adjustments they made for you helped you to succeed and you're now enjoying both better sleep and improved wellbeing.
Wishing you a restful future!
Practical Useful Programme
I have found this to be an honest, helpful, insightful, and full of useful techniques, guided small sessions to make the learning easier.
I have found the whole programme really useful and my sleep has improved greatly. Thank you Team.
28 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Lee,
Thanks for your review. We try to make the sessions accessible and easy to digest, so it's great to hear that you found this helpful and you're now sleeping better.
Wishing you well and that you continue to enjoy improved sleep in the future!
Sleepstation is a game changer!
Sleepstation is a game changer! The team are very supportive and the advice and structure of the program is well thought out. I'm not saying it's easy but if you are serious about wanting to improve your sleep then you will be committed to making some uncomfortable changes to your sleep habits and confronting issues which are affecting your sleep quality.
I have fully committed to the guidance and as a result I made some great early wins to the total amount of sleep I was getting, by the end of the 6th week I had my first 2 full nights sleep and have been averaging a total of 7.5 hours sleep for the past 4 nights which is amazing! Thanks so much to the team at Sleepstation.
25 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Joanne,
Thanks for taking the time to leave your review and well done on making such great progress! You're so right that some aspects of your therapy aren't always easy but your experience goes to show that putting in the work is so worth it.
We're really pleased that you found the support from your sleep coaches helpful and the therapy itself well-structured. We're always looking for ways to improve our service so we appreciate hearing how you've found different aspects.
We hope your sleep continues to improve and you feel well equipped to manage any sleep issues in the future. If you do need a helping hand, just log back into your account and drop your sleep coaches a message. They'll be more than happy to help.
Take care.
I started my sleepstation end of May…
I started my sleepstation end of May 23. At that time my sleep pattern was very erratic which left me emotional and always tired. I went into it with determination to really try hard. The hardest part was less time in bed to start with but that really changed my sleep pattern and encouraged me to follow the guidance from the team. Now coming to the end I am feeling the benefits. Sleeping much better.Still have a not so good night occasionally, but have the knowledge to deal with it.
31 de maio de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi there,
Thanks for taking the time to leave your review. Reframing your relationship with sleep does take determination, so well done for having that mindset and sticking with it! It's great to hear that you're not feeling the benefits.
We hope you do continue to sleep well for the long-term. As you say, the knowledge you've gained should help you manage your sleep if you do have the occasional bad night and this should see you sleeping well long into the future.
If you do need a little further support, just log back into your account and drop us a message. One of our sleep team will be happy to help!
Take care.
Excellent
I have found my experience with Sleepstation challenging but overall rewarding. I am nearing the end of my course and my average sleeping time has increased considerably. In the beginning, it was pretty daunting to be feeling so tired and then told to reduce my time in bed! However, I adjusted to my programme and did find the discipline involved helpful. I have learnt a lot about myself, not just regarding my sleep, with the cognitive awareness resources and do feel much better equipped to deal with my sleep after the programme. I am very grateful to all at Sleepstation and would certainly recommend it.
23 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Margie,
Thanks for your review. It's great to hear that your sleep time has increased and the resources and support have helped you to feel better equipped in managing your sleep each night.
It's also brilliant to hear that you feel that Sleepstation has benefitted your health and wellbeing beyond your sleep, too.
We hope that the skills and techniques you've learnt continue to help you well into the future. If you do find you need any further advice, just log back into your account and drop us a message. We'll be happy to help!
Take care.
I was quite sceptical at first
I was quite sceptical at first , but I found it helped me a lot .
I went from average 4 hours sleep to 6 in about 6 weeks .
The hardest part for me was going to bed later but I got there, it took about 3 weeks to train myself to go to bed later .
Glad I tried it .
23 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi there,
Thanks for leaving your review. It can take a little while to start seeing results, so well done for sticking with it. We're really pleased to hear that you had a positive experience and are sleeping better!
Take care.
This is a fantastic service
This is a fantastic service. Weekly sleep diaries reviewed each week and advice provided.
10 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Malena,
Thanks for leaving your review. We're so pleased you found the advice and support, particularly the weekly sleep diaries, effective!
Take care.
I was referred to sleepstation by my gp…
I was referred to sleepstation by my gp as a sufferer of fibromyalgia I have amongst other health issues chronic insomnia. After 2 weeks I went from having on average 2 hours sleep a night to nearly 5 hours. I’m now coming towards the end of the 8 week programme and have re-educated myself as regards sleep. I’m no longer taking sleeping pills or anxious about sleep. It only works if you keep to the programme and are completely honest!
7 de julho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Joanne,
Thanks for sharing your review and such positive results! When people suffer from other health conditions, such as Fibromylagia, they can be sceptical that Sleepstation can really help them achieve better sleep.
But as your experience shows, even people with additional chronic conditions can see real benefits, if they stick with it. We're so pleased to have helped you on your journey to better sleep, without relying on medication.
Take care.
Lots of information and support on how…
Lots of information and support on how to sleep better. Definitely has benefitted my sleeping hours.
30 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Elizabeth,
Thanks for leaving your review. We're so pleased that you found our support helpful and are seeing improvements to your sleep!
Take care.
Thank you Sleepstation
Having suffered many years of insomnia, I started with Sleep Station with not a lot of hope as I have tried so many different sleep
Strategies before.
It is not easy but It certainly works if you stick at it.
Read all the resource information even if you think you have tried it all before.
The sleep restriction has been the revelation for me. Waking up every 2 or 3 hours and then not being able to go back to sleep sometimes for 2 or more hours, I was always trying to catch up on my sleep by sleeping later (if I could) especially after retiring, which only makes it worse.
I am now at the end of the course and really just starting to see a huge improvement in my sleep.
The encouragement and support you receive along with the sleep diaries make you feel like you are not alone in this.
I am certainly going to stick with my plan and feeling so much more positive about my sleep now.
Thank you so much
29 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Julie,
Thanks for your review. We're so pleased that you're feeling more positive and seeing real improvements to your sleep.
When people have had sleep problems for many years, they often feel like they've tried everything and nothing will work. So your review is really appreciated as it might give people who're in a similar position the confidence to reach out and take the steps to get their sleep back on track.
We're also really pleased that the support from your sleep coaches was so helpful. We know that insomnia can feel very lonely and we believe that having real coaches guiding you through can make a huge difference to your progress.
We hope you continue to see improvements to your sleep and wish you all the best for a sleep-filled future!
Do it, it will make a difference
Excellent advice and if you are prepared to do the homework and get it you best shot then you will get great results. If I can do it you can too. Vastly improved my sleep and better mental health.
27 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Peter,
Thanks for your review. We're really pleased that you found our advice so helpful and that you're now seeing improvements to both your sleep and your overall wellbeing!
Well done for putting in the hard work, we hope you continue to enjoy the results well into the future.
Take care.
Great encouragement and supervision.
The monitoring and supervision provided by Sleepstation gives constant help and encouragement. The routines for sleep times were set and although at first a little daunting with a little determination it became easier and the schedules really worked for me. Access to helpful strategies, videos and suggestions are there to dip into. I am at my final week of the plan and I feel as if I am in control of my sleep rather than my sleep controlling me. Thankyou.
23 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Janet,
Thanks for your review. We're so pleased that you're now feeling in control of your sleep. You're right that achieving this takes determination but, by sticking with it, you can see some brilliant results and really positive improvements to your sleep.
It's also great to hear that the support and encouragement from your sleep coaches was helpful. We really believe that having real people offering guidance and advice throughout your therapy can make a big difference, so thanks for highlighting this.
Now you're in your last week, we hope you feel confident of managing your sleep well into the future. If you do need any further support though, just log back into your account and drop us a message. We'll be happy to help.
Take care.
Overpriced
The course has some useful advice but it's all stuff I had seen before for free elsewhere on the web.
The amount of content is actually quite small, 5 minute sessions once a week. You could consume all of the content in less than an hour so for £160 - very poor value.
It didn't help with my sleep, I think it made it worse as you're filling out daily sleep diaries, constantly thinking about sleep which only increases anxiety.
The "personalised" sleep plan is very generic, simply put - go to bed later, get up earlier.
23 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi George,
I'm sorry to learn that you didn't find a solution to your sleep problem with Sleepstation.
It sounds like you might not have realised that there are lots of resources available within the app, not just the weekly sessions. While we keep our sessions bite-sized to try and make sure they're accessible and easy to understand for everyone, we do provide lots of extra information and support.
Our team of sleep coaches review your sleep diaries, check your progress and offer further advice and guidance wherever it's needed, but they may not know that you're struggling if you don't tell them. So, I'd recommend logging back into your account to let your sleep coaches know how you're feeling.
How we think and feel affects our sleep, so Sleepstation gives you the tools and techniques that are clinically proven to combat those thoughts and help you fall asleep faster and stay asleep longer.
When it comes to your personalised sleep plan, this is designed using all the information provided during your initial sleep review. We take into account your individual sleep problems, your lifestyle and any factors that may be affecting your sleep before giving you your tailored plan.
You're right that the plans often include sleep restriction therapy, which can seem counterintuitive but it's actually the most effective technique available to restore healthy sleep. But this is also only one aspect of your sleep plan and it's continuously monitored and adapted as you progress through your therapy.
We're sorry to hear that Sleepstation didn't work for you. While we do have very high success rates, unfortunately nothing is 100% successful so we're unable to guarantee that it'll work for everyone. We hope you do find a solution to your sleep problem soon.
I registered with sleep station after…
I registered with sleep station after many years of insomnia I had tried other interventions such as sleep hygiene, relaxation etc but without much success. I was a bit sceptical at first but I have nearly finished the programme and my sleep quality has improved dramatically I’m falling asleep quickly waking less and falling asleep quicker after waking. I think the difference with Sleepstation is that it brings all the research and interventions about insomnia together on a very easy to use platform. You are given a personally tailored plan and Support. I think it’s important to understand that it’s hard work at first and you need to commit to it don’t start in the middle of a holiday or Christmas! It’s changed my life it works thank you Sleepstation
20 de junho de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi there,
Thanks for taking the time to leave your review.
We're so pleased that the combination of your personalised plan and the support from our sleep coaches have helped you to take back control of your sleep after years of insomnia. It sounds like you're seeing some fantastic improvements to your sleep and we're thrilled that we could play a part in helping you to get to this point.
It's also great to hear that you found the platform easy to use. It's really important to us that the information we give is easy to access and understand, so we really value your feedback!
We hope you continue to enjoy great quality sleep long into the future but, if you find you need any extra support, just log back into your account and drop us a message. We'll be happy to help!
Take care.
Sleep Station is brilliant
I completed the Sleep Station course a few months ago and it has been life-changing for me. My GP referred me due to long term chronic insomnia. Not easy to commit to a program that keeps you, initially, up til midnight when you're already exhausted from lack of sleep but I'm so glad I stuck with it. The mentor support was brilliant, the videos really motivating and, I felt, tailored very accurately to my specific problems. Several months on, my sleep pattern seems to have been permanently re-set and I am still sleeping 7 to 8 hours a night. Haven't done that since I was in my twenties (am now in my sixties). This has exceeded my wildest expectations.
Thanks to all at Sleep Station for such a great program and excellent support. I can't recommend the course highly enough.
2 de janeiro de 2023
Avaliação não solicitada
Resposta da Sleepstation
Hi Deb,
Thanks so much for your review. It's great to hear that you're still enjoying great sleep several months on.
As you said, it's not always easy to take back control of your sleep, but your hard work and commitment shows just how worthwhile it can be.
Your review is really appreciated. Many reviews are given either during or just after completing therapy. But it's also important for people to see how the effects of our sleep therapy continue once your therapy has ended. Your review shows that the techniques and skills you've learnt really do offer long-term results, lasting well beyond the length of the therapy itself.
Thanks again and we wish you all the best for a sleep-filled future!
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