Superb service from start to finish. Excellent communication kept ius informed at every step. Always a little dubious using a company for the first time when you don’t know them, don’t fear Smiths TV... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered a Bosch microwave from Smiths. As our old one expired suddenly we needed a replacement, fast. Not only did Smiths offer the best price they also promised to deliver next day free of charge... Ver mais
Excellent, trouble free and fast service. Very pleased with purchase of, Sebo Automatic X7 vacuum at competitive price. All as it should be.
The delivery was on time with a call in the morning regarding the appropriate delivery time. The under counter freezer was delivered in good condition. Very happy with the product, would have liked th... Ver mais
Detalhes da empresa
Escrito pela empresa
Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!
Informações de contato
114 Manchester Road, PR9 9BJ, Southport, Reino Unido
- 01704 531854
- sales@smithstv.co.uk
- smithstv.co.uk
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Speedy delivery!
Paid a bit more than I would have elsewhere but my TV was delivered 24 hours later.

Resposta da Smiths TV
Integrated Neff Dishwasher Install
I had an excellent experience with Smiths TV. I initially arranged a site survey to ensure my chosen dishwasher and, more importantly, the hinge type would be compatible with my cabinetry. This invaluable service isn't offered by most retailers. Alistair visited and provided expert advice, after which I ordered a Neff N70 Dishwasher over the phone with Peter from the Southport store.
Once it arrived, Peter promptly called to schedule the installation. Alistair worked incredibly hard to fit the new unit into a very tight space; he aligned it perfectly, honestly, better than the original kitchen fitters did! I highly recommend Smiths TV for their attention to detail with integrated appliances. I’ll certainly be back for a Neff oven in the future. Their prices matched the major online retailers, making it a fantastic deal all around.

Resposta da Smiths TV
great people to do business with
great people to do business with, good comms and good price

Resposta da Smiths TV
Very good prices
Very good prices and kept me up to date with delivery times as they had to order in my fridge freezer for me

Resposta da Smiths TV
Highly recommend
Excellent price for multiple appliances. Speedy email responses to any questions. Fast delivery.

Resposta da Smiths TV

Resposta da Smiths TV
Purchased a AEG Washer Dryer was told…
Purchased a AEG Washer Dryer was told it was special order 3 weeks paid in full…after over three weeks I contacted them to ask why no contact and was told it would be another 4 week be for they have delivery. Poor customer service and website does not advise on delays. Hard to contact by phone “all agents are busy” I would avoid if not in stock.

Resposta da Smiths TV
Excellent service from Smiths TV
Excellent service from Smiths TV, right through from order to delivery. Bought an AEG Induction Hob at a fantastic price, well below competitor's prices. Received an acknowledgement straight away in which it was explained that the hob was a a special order from the supplier and could take up to 10 days to get to their warehouse. Arrived in 6 and following an email from Craig, delivered to my door next day! Brilliant and will definitely use again.

Resposta da Smiths TV
What's not to like
Could not recommend Smiths enough. I've purchased televisions and a washing machine from Smiths, in the past next purchased will be a new hoover. Local business, friendly, helpful staff and knowledgeable too. Prices very compatible, good offers and fast delivery...what's not to like!! Love the 01704 help line👍

Resposta da Smiths TV
Good customers service
Good prices, good customer service. No hassle transaction.

Resposta da Smiths TV
BOSCH WASHING MACHINE
We have been buying all Electrical Items from Smiths for years. Local Business for 100yrs. THEY ALSO PRICE MATCH.
The Bosch Washing Machine that we bought from them 13yrs ago has just packed up.
I rang the shop on Fri 13th Feb and spoke to John. I wanted to buy another Bosch Washing machine.
John went through what is available on the phone, he gave me the model number to check on-line.
Smiths were cheaper than Argos, B&Q, Currys. We placed the order and paid on the phone. Smith will deliver, connect the new one and take the old one away.
New machine will be connected on Monday 16th Feb. NO HASSLE SPOT ON

Resposta da Smiths TV
Fantastic service
Fantastic service - the team went above and beyond to provide us with a fast, efficient and incredibly easy way to replace our oven. 😀
The fitter from Smiths came out to check the oven would fit at no cost, and had one on the van which they then fitted for us in less than half an hour.

Resposta da Smiths TV
Absolutely 5⭐️ service from Smiths TV
Absolutely 5⭐️ service from Smiths TV. Needed a new cooker, tried to buy one from bigger nationwide retailers several times, but left stores without doing so as no one was able to recommend/confirm what would fit in our kitchen. Called Smiths and within a short telephone conversation we given expert advice about our choice of cooker and an appointment was booked for the oven to be delivered and fitted within a matter of days. Without any obligation, we were shown the oven to check we were happy with it before it was fitted. Once fitted, their very kind engineer went through the oven settings. Other retailers have nothing on Smiths- never had such good service!

Resposta da Smiths TV
Very helpful knowledgeable staff
Very helpful knowledgeable staff - both in the Southport shop and the delivery drivers who also set the tv up for use.

Resposta da Smiths TV
Sorry didn't have an option of zero
Sorry didn't have an option of zero, Went to the Burscough branch today after checking on the web opening times 09.00 to 17.00 only to find the shop is empty closed and up for sale. Only a 20 mile round trip for nothing, Web page needs updating, On the plus side got a new TV from competitor.

Resposta da Smiths TV
Great communication
Great communication, helpful, efficient and friendly. Goods arrived well packaged and on time.

Resposta da Smiths TV
Larder fridge purchase
Great prices. Very helpful and knowledgeable. Prompt delivery and assistance with installation.

Resposta da Smiths TV
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







