Smiths TV Avaliações 2.704

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb service from start to finish. Excellent communication kept ius informed at every step. Always a little dubious using a company for the first time when you don’t know them, don’t fear Smiths TV... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a Bosch microwave from Smiths. As our old one expired suddenly we needed a replacement, fast. Not only did Smiths offer the best price they also promised to deliver next day free of charge... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent, trouble free and fast service. Very pleased with purchase of, Sebo Automatic X7 vacuum at competitive price. All as it should be.

Avaliado com 5 de um total de 5 estrelas

The delivery was on time with a call in the morning regarding the appropriate delivery time. The under counter freezer was delivered in good condition. Very happy with the product, would have liked th... Ver mais

Detalhes da empresa

  1. Loja de Televisão
  2. Loja de Eletrodomésticos
  3. Loja de Eletrônicos

Escrito pela empresa

Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Speedy delivery!

Paid a bit more than I would have elsewhere but my TV was delivered 24 hours later.

19 de fevereiro de 2026
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Resposta da Smiths TV

Thanks for your support! We’re thrilled you’re happy with our service. Find more great deals and expert advice at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Integrated Neff Dishwasher Install

​I had an excellent experience with Smiths TV. I initially arranged a site survey to ensure my chosen dishwasher and, more importantly, the hinge type would be compatible with my cabinetry. This invaluable service isn't offered by most retailers. Alistair visited and provided expert advice, after which I ordered a Neff N70 Dishwasher over the phone with Peter from the Southport store.
​Once it arrived, Peter promptly called to schedule the installation. Alistair worked incredibly hard to fit the new unit into a very tight space; he aligned it perfectly, honestly, better than the original kitchen fitters did! I highly recommend Smiths TV for their attention to detail with integrated appliances. I’ll certainly be back for a Neff oven in the future. Their prices matched the major online retailers, making it a fantastic deal all around.

25 de fevereiro de 2026
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Resposta da Smiths TV

Thank you for your kind words! We're delighted you had a great experience with Smiths TV. If you ever need expert advice or quality home entertainment, visit us at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

great people to do business with

great people to do business with, good comms and good price

17 de fevereiro de 2026
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Resposta da Smiths TV

Thanks for your support! We’re thrilled you’re happy with your purchase. Find more great deals and expert advice at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Very good prices

Very good prices and kept me up to date with delivery times as they had to order in my fridge freezer for me

15 de fevereiro de 2026
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Resposta da Smiths TV

Thank you for your fantastic review! At Smiths TV, we pride ourselves on quality products and expert service. Explore more at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Excellent price for multiple appliances. Speedy email responses to any questions. Fast delivery.

8 de janeiro de 2026
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Resposta da Smiths TV

We’re so pleased you had a great experience! Smiths TV is here for all your home entertainment needs, discover more at ww.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Excellent service and installation

Excellent service and installation

12 de fevereiro de 2026
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Resposta da Smiths TV

Thank you for your fantastic review! At Smiths TV, we pride ourselves on quality products and expert service. Explore more at www.smithstv.co.uk

Avaliado com 1 de um total de 5 estrelas

Purchased a AEG Washer Dryer was told…

Purchased a AEG Washer Dryer was told it was special order 3 weeks paid in full…after over three weeks I contacted them to ask why no contact and was told it would be another 4 week be for they have delivery. Poor customer service and website does not advise on delays. Hard to contact by phone “all agents are busy” I would avoid if not in stock.

28 de janeiro de 2026
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Resposta da Smiths TV

We’re sorry to read your review and understand your frustration.

Your AEG washer dryer was confirmed as a special order item at the time of purchase. Special order appliances can occasionally take longer than expected if the manufacturer experiences delays, and we regret that the revised timescale was not what you had hoped for.

We appreciate that waiting without certainty is disappointing. A full refund is always available on special order items should a customer decide not to continue waiting.

We are also sorry if you found it difficult to reach us by phone. Our lines can be busy at peak times, but we do respond to all enquiries as quickly as possible. The majority of our customers have a very positive experience with us, and we regret that this was not reflected in your case.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Smiths TV

Excellent service from Smiths TV, right through from order to delivery. Bought an AEG Induction Hob at a fantastic price, well below competitor's prices. Received an acknowledgement straight away in which it was explained that the hob was a a special order from the supplier and could take up to 10 days to get to their warehouse. Arrived in 6 and following an email from Craig, delivered to my door next day! Brilliant and will definitely use again.

20 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Smiths TV

Thank you so much for your fantastic review! We’re thrilled to hear that your AEG induction hob arrived quickly and that the service from order to delivery exceeded your expectations. We really appreciate your support and look forward to helping you with any future home tech needs at Smiths TV

Avaliado com 5 de um total de 5 estrelas

What's not to like

Could not recommend Smiths enough. I've purchased televisions and a washing machine from Smiths, in the past next purchased will be a new hoover. Local business, friendly, helpful staff and knowledgeable too. Prices very compatible, good offers and fast delivery...what's not to like!! Love the 01704 help line👍

14 de fevereiro de 2026
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Resposta da Smiths TV

Thank you so much for your fantastic review! We’re delighted to hear you’ve had a great experience with Smiths TV across TVs, appliances, and more. We really appreciate your support and look forward to helping you with your next purchase

Avaliado com 5 de um total de 5 estrelas

Good customers service

Good prices, good customer service. No hassle transaction.

2 de fevereiro de 2026
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Resposta da Smiths TV

Thank you for your kind words! We're delighted you had a great experience with Smiths TV. If you ever need expert advice or quality home entertainment, visit us at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable.

30 de janeiro de 2026
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Resposta da Smiths TV

We truly appreciate your review! Customer satisfaction is our priority. Explore more top-quality tech and appliances at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

BOSCH WASHING MACHINE

We have been buying all Electrical Items from Smiths for years. Local Business for 100yrs. THEY ALSO PRICE MATCH.
The Bosch Washing Machine that we bought from them 13yrs ago has just packed up.
I rang the shop on Fri 13th Feb and spoke to John. I wanted to buy another Bosch Washing machine.
John went through what is available on the phone, he gave me the model number to check on-line.
Smiths were cheaper than Argos, B&Q, Currys. We placed the order and paid on the phone. Smith will deliver, connect the new one and take the old one away.
New machine will be connected on Monday 16th Feb. NO HASSLE SPOT ON

14 de fevereiro de 2026
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Resposta da Smiths TV

Your kind words made our day! We’re dedicated to great service and expert advice. Browse our full range at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service - the team went above and beyond to provide us with a fast, efficient and incredibly easy way to replace our oven. 😀

The fitter from Smiths came out to check the oven would fit at no cost, and had one on the van which they then fitted for us in less than half an hour.

12 de fevereiro de 2026
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Resposta da Smiths TV

Thank you for your kind words! We're delighted you had a great experience with Smiths TV. If you ever need expert advice or quality home entertainment, visit us at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Absolutely 5⭐️ service from Smiths TV

Absolutely 5⭐️ service from Smiths TV. Needed a new cooker, tried to buy one from bigger nationwide retailers several times, but left stores without doing so as no one was able to recommend/confirm what would fit in our kitchen. Called Smiths and within a short telephone conversation we given expert advice about our choice of cooker and an appointment was booked for the oven to be delivered and fitted within a matter of days. Without any obligation, we were shown the oven to check we were happy with it before it was fitted. Once fitted, their very kind engineer went through the oven settings. Other retailers have nothing on Smiths- never had such good service!

12 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Smiths TV

We really appreciate your feedback! At Smiths TV, we’re committed to excellent service and top-quality products. Explore more of our range at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Very helpful knowledgeable staff

Very helpful knowledgeable staff - both in the Southport shop and the delivery drivers who also set the tv up for use.

7 de fevereiro de 2026
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Resposta da Smiths TV

We truly appreciate your review! Customer satisfaction is our priority. Explore more top-quality tech and appliances at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Quality and assistance

Quality and assistance

25 de janeiro de 2026
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Resposta da Smiths TV

Thanks for your support! We’re thrilled you’re happy with your purchase. Find more great deals and expert advice at www.smithstv.co.uk

Avaliado com 1 de um total de 5 estrelas

Sorry didn't have an option of zero

Sorry didn't have an option of zero, Went to the Burscough branch today after checking on the web opening times 09.00 to 17.00 only to find the shop is empty closed and up for sale. Only a 20 mile round trip for nothing, Web page needs updating, On the plus side got a new TV from competitor.

9 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Smiths TV

Thank you for taking the time to leave a review, and we’re genuinely sorry for the wasted journey, we understand how frustrating that must have been.
We’d like to clarify that the opening times shown on our official website are fully up to date. Unfortunately, some third-party platforms such as Google can occasionally display outdated information, which is outside of our control. We always recommend checking our website directly for the most accurate details.
While you chose to purchase a TV elsewhere on this occasion, we’re confident the deal and aftercare we offer would have been extremely competitive, and we’d have loved the opportunity to help. Hopefully next time you’ll check in with us first, lesson learned all round, and thank you again for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, helpful, efficient and friendly. Goods arrived well packaged and on time.

21 de janeiro de 2026
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Resposta da Smiths TV

Thank you for your fantastic review! At Smiths TV, we pride ourselves on quality products and expert service. Explore more at www.smithstv.co.uk

Avaliado com 5 de um total de 5 estrelas

Larder fridge purchase

Great prices. Very helpful and knowledgeable. Prompt delivery and assistance with installation.

24 de janeiro de 2026
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Resposta da Smiths TV

We’re so pleased you had a great experience! Smiths TV is here for all your home entertainment needs, discover more at ww.smithstv.co.uk

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