I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Ver mais
A empresa respondeu
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Ver mais
A empresa respondeu
This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Informações de contato
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4,4
Excelente
3 mil avaliações
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Resposta da Snaptrip
Hi Johar,
Thank you for your lovely review! We’re thrilled to hear your first experience with Snaptrip was easy and that you found the website information detailed!
We look forward to helping you plan many more fantastic stays in the future!
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Hazel,
Thanks for your review! We’re thrilled you found it quick and easy to book with us.
We can’t wait to help you find your next stay soon!
Best wishes,
Rebecca
Booking cancelled last minute
Booked a caravan as a base for the family in order to visit a sick relative nearby. Confirmed and paid and received all appropriate emails to confirm our stay. 4 days later received a call to say due to a glitch the booking was now cancelled and refunded. Would not recommend this company use other more reputable providers to book your holiday with.
22 de março de 2026
Resposta da Snaptrip
Hi Jenna,
We’re so sorry to hear about your experience, especially given the circumstances around your trip. That must have been incredibly frustrating and worrying after receiving confirmation of your booking.
From what we can see, the cancellation appears to have been made by the property manager, Sykes Cottages, and we unfortunately weren’t made aware of the issue at the time. This certainly isn’t the experience we want for anyone booking through us.
We’d really appreciate the opportunity to look into this further and raise it with Sykes Cottages. Please feel free to contact us at support@snaptrip.com or on 0203 637 0812 to discuss your experience so we can review what happened and see how we can help make things right.
Best wishes,
Rebecca
When my partner and came across your…
When my partner and came across your beautiful place we fell in love, we both haven't been too the lakes so really looking forward to visiting this beautiful place 💕
22 de março de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Karen,
Thank you so much for your lovely review! The Lake District really is a special place for a getaway! If it’s your first time visiting, you’re in for a treat.
We hope you both have a wonderful trip and make some fantastic memories exploring the area.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Darren,
Thank you so much for your wonderful review! We’re delighted to hear you found our website to be fast, efficient, and easy to use, and that you were able to find exactly what you were looking for.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Mick,
Thank you so much for your lovely review! We’re delighted to hear you found booking with us straightforward and uncomplicated.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Richard,
Thank you so much for your lovely review! We’re delighted to hear you found our website easy to use and quick.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Unavailable!?!…
You advertised the cottage as being available yet when I tried to pay it came up as unavailable. Need to update your booking availability more effectively so your potential customers don’t waste their time.
14 de março de 2026
Resposta da Snaptrip
Hi Philip,
Thank you for taking the time to share your feedback. We’re really sorry that this issue meant you missed out on your first choice of property – we completely understand how frustrating and disappointing that must have been.
Snaptrip has live availability and booking, as do other channels advertising the property, so unfortunately availability can sometimes change very quickly. We always recommend giving us a quick call if you see any discrepancies, as our team can often help.
We really appreciate your feedback and will continue working to make the booking process as smooth as possible for all customers.
Best wishes,
Rebecca
Does the site need checking?
Found it difficult to hear your rep on the phone. And there must have been something wrong with the Owl Cottage site as we shouldn't have needed to ring you.
12 de março de 2026
Resposta da Snaptrip
Hi Patricia,
Thank you for taking the time to share your feedback. We’re sorry to hear you had difficulty hearing our representative on the phone — we understand how frustrating that can be when you’re trying to complete a booking.
We’ve checked the listing for Owl Cottage and couldn’t identify any issues with the page, but we really appreciate you flagging this as it helps us keep an eye on things. If you ever experience any problems while using the site, our team is always happy to help over the phone.
Thank you again for your feedback, and we hope we can assist you again in the future.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Brian,
Thank you for your review. We’re really pleased to hear you found everything you needed to select the perfect property at a great price — that’s exactly the service we aim to provide!
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Easy to book and reasonable priced also…
Easy to book and reasonable priced also dogs go free good all round
9 de março de 2026
Resposta da Snaptrip
Hi David,
Thank you so much for your lovely review! We’re delighted to hear you found the booking process easy and appreciated that dogs go free at your chosen property. It’s great to know you had a positive experience all round.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Allan,
Thank you for your review! We’re really pleased to hear that our team were able to help support with your payment issue. We’re available until 9:30pm every day to make sure we can support our customers when they need us. It’s great to know we could resolve things for you and make the process easier.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Very easy to book
6 de março de 2026
Resposta da Snaptrip
Hi Malcolm,
Thank you so much for your wonderful review! We’re delighted to hear you found the booking process easy.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Ken,
Thanks so much for the great feedback! We're really pleased to hear you found the site easy to use and the information helpful.
We hope you have a fantastic trip and look forward to helping you plan the next one!
Best wishes,
Rebecca
Resposta da Snaptrip
Hi Gillian,
Thank you so much for your lovely review! We're really pleased to hear that you found the booking process easy and that the property information was helpful when making your choice.
We hope you have a fantastic stay!
Best wishes,
Rebecca
Simple and straight forward
3 de março de 2026
Resposta da Snaptrip
Hi Di,
Thank you for taking the time to leave a review. We’re delighted to hear you found the booking process simple and straightforward — that’s exactly the experience we aim to provide!
We hope you have a wonderful stay and look forward to helping you again in the future.
Best wishes,
Rebecca
Albion hotel hull
Albion hotel hull , disgusting dirty room door wouldn't lock , no one to get in touch about a refund unable to even stay
3 de março de 2026
Avaliação não solicitada
Resposta da Snaptrip
Hi Paula,
Thank you for taking the time to leave a review.
We’re really sorry to hear about your experience at the Albion Hotel Hull. We understand how upsetting and worrying this must have been.
Although we don’t manage the property directly, we would really like to help you raise this with the hotel via the managing agent, and look into what happened. Please contact us at support@snaptrip.com with your booking details, and we’ll do everything we can to support you.
We’re truly sorry your stay wasn’t what you expected and appreciate you bringing this to our attention.
Best wishes,
Rebecca
Takes booking and card details then…
Takes booking and card details then tells you the dates are not available
3 de março de 2026
Resposta da Snaptrip
Hi Keith,
Thank you for taking the time to share your feedback about Snaptrip.com. We’re really sorry for the frustration caused if you were shown availability that later became unavailable after entering your payment details — we completely understand how disappointing that must have been.
Availability can change very quickly as properties are booked by other guests, and in rare cases this timing can lead to situations like the one you experienced. If this happens, we always recommend getting in touch with our team at support@snaptrip.com, and we’ll help check availability or find an alternative property for you.
We’re very sorry for the inconvenience and appreciate you bringing this to our attention.
Best wishes,
Rebecca
Snaptrip (inaccurately) said the property was unavailable
Message popped up saying the property was no longer available and so payment was not accepted. I sourced an alternative property on a different site. Then I received an email from Snaptrip saying I had 24 hours to confirm payment for the property I'd originally booked via them. It turns out it was available after all. Not very happy about this.
27 de fevereiro de 2026
Resposta da Snaptrip
Hi M Moore,
Thank you for taking the time to share your experience with us. We’re really sorry for the confusion during the booking process — we completely understand how frustrating this must have been.
We know how important it is for the booking journey to feel smooth and reliable, and we’re sorry that this wasn’t your experience this time, which meant you missed out on your first choice of accommodation. We’d really like the chance to review what happened in more detail. If you could please contact us at support@snaptrip.com, we’ll be happy to look into everything with you.
We hope we can provide a better experience for you in the future and would love the opportunity to welcome you back.
Best wishes,
Rebecca
Easy to use
I havn’t been on the holiday yet but the booking process was straightforward and easy to use. I had a follow up phone call to ask if I needed anything or to ask anything which I thought was very professional.
Lots of accommodation to choose from, I easily found one that would suit our needs. I had never heard of snap trip before, but would definitely use them again (depending on having no issues on the holiday!)
1 de março de 2026
Resposta da Snaptrip
Hello,
Thank you so much for your lovely review.
We’re delighted to hear you found the booking process straightforward and were able to find accommodation that suited your needs. Our team will also be pleased to know their follow-up call was appreciated also.
We really hope you have a fantastic holiday, and if you need anything before or during your stay, we’re here to help.
Best wishes,
Rebecca
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