SocialSensor Avaliações 

I really appreciated Fatima's reactivity when asking for a refund and cancellation of my (automatic) subscription after the 3 days free trial.

Vorsicht bei SocialSensor – Unerwartete Abbuchungen nach einer Testzahlung

Ich habe über Apple Pay eine Testzahlung in Höhe von 1 US-Dollar für einen Dienst von SocialSensor vorgenommen. Danach wurden weitere Beträge von meiner Kreditkarte abgebucht, mit denen ich in dieser Form nicht gerechnet hatte.

Ich bin sehr enttäuscht und fühle mich über die tatsächlichen Kosten des Dienstes nicht ausreichend informiert. Ich habe lediglich die Testzahlung bewusst vorgenommen und bestreite die zusätzlichen Abbuchungen, soweit ich diesen nicht ausdrücklich zugestimmt habe.

Ich fordere SocialSensor auf, mein Abonnement umgehend zu kündigen, weitere Abbuchungen einzustellen und die unberechtigt belasteten Beträge zurückzuerstatten.(#263015)

Ich empfehle anderen Verbrauchern, die Bedingungen für Testangebote und mögliche automatische Verlängerungen vor der Zahlung sehr genau zu prüfen.

Solange dieses Problem nicht zufriedenstellend gelöst ist, kann ich SocialSensor nicht empfehlen.

Immediate response to my request in a very nice and polite way!

The team’s staff is awesome, help me a lot. I really appreciate it)))

Great assistance

Hello,

Thank you for your quick response and for resolving the issue so promptly. I really appreciate your professionalism and excellent customer service.

Thank you again for your help!

I had an issue with unexpected charges, but Daria from customer support was very helpful and responded quickly. She helped me get a full refund and confirmed that my subscription was cancelled. Thank you, Daria, for your help!

Excellent customer support
I was accidentally charged for a subscription renewal, but Daria from the support team handled my request super quickly and professionally. My refund was processed without any hassle. Excellent service!

Excellent service and very quick responses.

I was surprised of how fast I received a response regards to my transaction issue.
Thanks again for the assistance.

Great experience when I first used it—the results were really good! There was a misunderstanding later with the automatic renewal, but the team was super warm, patient, and helped me resolve everything with a full refund. I'm truly grateful and so happy with everyone on this wonderful team!

I had a great experience with the support team! A special thanks to Daria for her kindness, professionalism, and quick response. She was very helpful, understanding, and made sure my refund was processed smoothly. I really appreciate her excellent customer service and the way she handled my issue. She truly deserves recognition for her outstanding support. Thank you, Daria, for making the whole process easy and stress free.

A $1 trial turned into €40.21 in unexpected extra charges. I approved one $1 payment through Apple Pay and did not knowingly agree to any additional purchases.

Support claimed I selected paid extras but admitted they could not provide records showing my specific agreement beyond their order data. Despite repeated requests, they refused a refund.

Unclear pricing, frustrating customer service, and no satisfactory resolution. I would never use SocialSensor again and strongly advise others to avoid it.

It was fat and easy , thank you

Respond quickly and get straight to the point to effectively address the challenges at hand.

Fraudulent Credit card charges continue after the subscription period !! Beware!

She is helping me alot with my refund im still waiting for it to come threw but she is insuring me