Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Ver mais
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Veja o que dizem as avaliações
Very professional and friendly service, arrived on time within two days from order, excellent purchase easy to assemble good quality and price Very happy customer
Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fa... Ver mais
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Informações de contato
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Reino Unido
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a sofa from DFS and the 2 lads…
Ordered a sofa from DFS and the 2 lads who delivered the sofa were amazing, we are in a flat so they had to bring it up the stairs and they were quick and really efficient, also really funny.
The ordering was simple the delivery…
The ordering was simple the delivery was perfect. Putting the chair together was a little difficult but called the office and spoke with a lovely girl, think her name was Hayley, and she advised us how to do it, perfect!!!!! Chair looks lovely and is very comfortable.
super fast service and delivery
super fast service and delivery, ordered friday delivered sunday. chair is easy to assemble. very pleased with the quality, very comfortable. looks lovely in our conservatory and matches our existing sofa colour very well. no complaints whatsoever. love it.
Speedy delivery of a very nice sofa…
Speedy delivery of a very nice sofa that is well manufactured and good value for money. Very satisfied with the sofa company and would highly recommend them
Excellent service
From beginning to end excellent service, very prompt and efficient
Good for price
Great from start to delivery no complaints only problem I had was trying to fit the armrests on was trying to line up the holes with the metal frame after looking at it closely I took the metal strips off and swapped them over left side to right side and arms fitted straight away I don’t know if what i did was right but it worked for me done same to second chair and it only took me about 20 minutes instead of 2and half hours chairs are comfortable and happy with purchase would use them again
Very efficient and professional…
Very efficient and professional company. Contact via email and phone throughout the process. Superb value on chair purchased. Downside is the chair is comfortable I keep falling asleep in it! 100% recommended.
Good easy transaction
Good easy transaction. Kept informed of delivery time slots
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Delivery on time and to the driveway as…
Delivery on time and to the driveway as expected. Not convinced on the strength of the armrests of the couch as already feel like that are weakening !
UPDATE:
Had an issue with couch later, which ended up being a fault. Company replaced couch without issue and very friendly. Moved to 5 stars as Customer Service is excellent.

Resposta da The Sofa Company
Excellent service
Ordered online, received phone call from somebody advising when delivery would be made along with instructions what to do before assembly. Would have been 5 stars but the seat padding could be better
Faultless customer service
Faultless customer service. Clear and prompt communication. Swift delivery and an excellent product.
Good service
Good service. Very quick delivery. Excellent product at a reasonable price.
Assembly of Chair
The chair is extremely comfortable and looks great. The only problem i had was assembly, the arm rests are not easy to fit and to be honest the Allen key provided is not adequate for the job. In the end I managed with and Allen key extension where I was able push the arm rests into position and exert more pressure to located the Allen screw and tighten the arm rests into position.
Kept informed at all times
Kept informed at all times, delivery on time, delivery team very helpful and polite. Put items together for me with no fuss at all.
Very reliable
Very reliable, fast, and efficient despatch and delivery of the chairs. Well informed in advance of the exact time slot in which the chairs were to be delivered. Excellent customer service.
Happy to recommend the Sofa Company
A brilliant experience with a top quality company. Ordered a chair before 11.00 am, received a personal telephone call to confirm the order and the chair arrived at 8.00 am the following morning. Very pleased with the chair, well made and exactly what we expected. Will be happy to recommend the Sofa Company to all.
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