Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
A empresa respondeu
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Veja o que dizem as avaliações
Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
A empresa respondeu
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Ver mais
A empresa respondeu
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de viagens de cruzeiros
- também em
- Agência de Cruzeiros Marítimos
- Empresa de Cruzeiros Marítimos
Escrito pela empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informações de contato
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
992 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I find Sovereign to be an incredibly…
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through.
They have many shipping lines to offer, something for everyone.
I would highly recommend this company, and look forward to using their services for many years to come.
28 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Penny W,
Thank you so much for your recent 5-star review.
We are pleased to hear that you have found our team helpful and courteous and that our wide range of cruise lines helps us offer something for everyone.
Your recommendation means a great deal to us and we look forward to helping assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Helpful and knowledgeable staff
22 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team helpful and knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Good service throughout
22 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear M T & A B Sherling,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service throughout your booking experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Could not have been more helpful a…
Could not have been more helpful a great service in every way nothing was a problem to them thank you
22 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Keith Shillaw,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team so helpful and that every aspect of the service met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very straightforward
Joe was very helpful and the whole process went very smoothly.
28 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Joe was so helpful and that your booking process went smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The Sovereign cruise club really does ‘care’!
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thoughtful young lady if I could speak to Joe.She explained that he was with another client but would pass on my message.Fifteen minutes later Joe rang and with great patience sorted my problem out.
The Sovereign cruise club really does ‘care’!
28 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mr. C. Van Schagen,
Thank you so much for your recent 5-star review.
We are pleased to hear about the excellent service you received from both Joe and our team. It is great to know that Joe was able to quickly resolve your query.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very clear instructions and extremely…
Very clear instructions and extremely helpful in UK
28 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Molly Hoyle,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team to be clear and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
excellent professional organizations…
excellent professional organizations that had fantastic service andd staff
25 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Des Folliard,
Thank you so much for your fantastic review.
We’re so pleased to hear that you were happy with the professionalism of our team and the service you received. Delivering an excellent experience is always our priority, and your lovely feedback is greatly appreciated by everyone here.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very helpful informative staff
18 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Cindy,
Thank you for your 5-star review.
We’re delighted to hear that you found our staff so helpful and informative. Providing friendly, knowledgeable service is something we take great pride in, so it’s wonderful to know you had such a positive experience.
Thank you for choosing us, and we look forward to assisting you with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Very efficient and an excellent price.
25 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Stephen Benjamin Dugdale,
Thank you for your lovely review.
We’re delighted to hear that you found our service efficient and that you were happy with the price. We always aim to provide excellent value alongside a friendly and professional service.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Mr Armstrong,
Thank you for your recent 5-star review.
We’re delighted to hear that you found our team so helpful and knowledgeable. Providing expert and friendly service is something we take great pride in, so it’s wonderful to know you had a positive experience.
We really appreciate you taking the time to leave a review and look forward to helping with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Peter Marshall,
Thank you so much for your 5-star review.
We’re delighted to hear that you consistently receive great service from our team. It’s wonderful to know that our staff have always been kind and polite, as providing a warm and friendly experience is very important to us.
We truly appreciate your continued support and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
First-class service and Help in dealing…
First-class service and Help in dealing with us.
22 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Rose-Marie Bishop,
Thank you for your 5-star review.
We’re delighted to hear that you received first-class service and helpful support from our team. Providing a friendly and helpful experience is very important to us, so it’s wonderful to know we were able to assist you.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Max Phesse,
Thank you for your lovely feedback.
We’re delighted to hear that Elizabeth was knowledgeable, helpful and patient throughout your experience. We’ll be sure to pass your kind comments on to her, as we know she’ll really appreciate them.
Thank you for choosing us and we hope to help you again with your future cruise plans!
Kind regards,
The Sovereign Cruise Club
Super service!
From my initial conversation to booking the cruise everything was just fantastic! ( plain sailing if you pardon the pun!)
Rebecca was extremely knowledgeable and polite and was very professional at her job. Nothing was any trouble for her and she was back in touch with clarification of our needs and requirements. I would most certainly use this Company again.
24 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Sharon,
Thank you so much for your fantastic review and we certainly appreciate the “plain sailing” pun!
We’re delighted to hear that your experience, from the initial conversation through to booking your cruise, was so positive. It’s wonderful to know that Rebecca was knowledgeable, professional, polite and took the time to make sure all your needs and requirements were fully understood.
We’ll be sure to share your lovely feedback with Rebecca. Thank you for choosing The Sovereign Cruise Club, and we’re thrilled to hear that you would use us again.
Kind regards,
The Sovereign Cruise Club
Booking process
Skye made booking very easy for me. She returned my call very swiftly and explained things very clearly.
24 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Maureen Grubb,
Thank you for your recent 5-star review.
We’re delighted to hear that Skye made the booking process so easy for you. It’s wonderful to know that she returned your call promptly and provided clear, helpful explanations throughout.
We’ll be sure to pass your kind feedback on to Skye. Thank you for choosing The Sovereign Cruise Club and we hope you have a fantastic cruise!
Kind regards,
The Sovereign Cruise Club
We have used Sovereign for years and…
We have used Sovereign for years and always found all your staff helpful, courteous and extremely knowledgeable. It's always good to be able to speak to a human - long may it continue. Thanks.
21 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear S Strudwick,
Thank you for your 4-star review and for being a loyal customer of The Sovereign Cruise Club over the years.
We’re delighted to hear that you’ve consistently found our team helpful, courteous and knowledgeable. We completely agree that being able to speak to a real person and receive friendly, expert advice makes all the difference, and we’re so pleased you value this.
Your kind words mean a great deal to the whole team. Thank you for your continued trust and support and we look forward to helping you with many more cruises in the years ahead.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Mike Farris,
Thank you for your 5-star review.
We’re delighted to hear that you found the experience quick and easy. We always aim to make the process as straightforward and hassle-free as possible for our customers.
Thank you for choosing The Sovereign Cruise Club and we hope to assist you again soon.
Kind regards,
The Sovereign Cruise Club
Just general all-round good service
16 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Mr P Hughes,
Thank you for your lovely review.
We’re delighted to hear that you received good all-round service from our team. Providing friendly, professional and helpful support throughout is something we take great pride in.
We really appreciate you taking the time to share your positive feedback and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Answera all questions asked promptly
16 de setembro de 2026
Resposta da The Sovereign Cruise Club
Dear Roger Summerfield,
Thank you for your 5-star review.
We’re delighted to hear that all your questions were answered promptly and that you received the support you needed. Providing clear, helpful and timely assistance is very important to us.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
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