When I could not open the files I purchased i contacted a rep and they resent the files in a different format so I could open them. Great customer service! Thanks!
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Veja o que dizem as avaliações
I am giving this business 3 stars. The logos are affordable, high quality, and great... HOWEVER, this is the second time I've ordered logos where I don't receive all of them to download at once. If yo... Ver mais
The logo was in pretty good shape. I docked 2 stars because I spent 2 hours cleaning up erroneous vector issues. Update: Thanks for the follow up. I'll bump another star for your effort. I will do... Ver mais
A empresa respondeu
The Artwork wasn't clean vector which I was disappointed with, I ended up redrawing the design which is the reason why I chose to purchase the design to save time.... This was maybe a one off instance... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Bordados
- Loja de Camisetas Personalizadas
- Loja de Artigos para Bordado
- Loja de bordados
- Loja de impressões e placas
Sobre Sports Logos
Escrito pela empresa
Custom Embroidery & Vectorization coupled with THE LARGEST collection of Sports Logos on the Internet! Sports Logos is an Embroidery & Vectorization service provider with over 30 years of collective experience in the field.
*** Find All Teams. Every Logo. Worldwide. ***With a collection of 10,000+ Embroidery & Vector Sports Logos ready-to-go, we go the extra mile to accommodate our customers. With logos from NFL, NHL, NBA, MLB, MiLB, and more - not only do you get to shop from the best collection, you also get the added benefit of purchasing custom embroidery/vectorization at no extra cost!
We work hard to provide the best quality to our customer, and we also make sure we provide consistently helpful customer support. At Sports Logos we aim to win over all our customers and establish a long-term professional relationship! We can promise you personalized and quick support for any issues/questions you may have.
*** And of course, we'll let the reviews speak for themselves! ***Please feel free to go through our reviews and you'll see the standard of service we provide. We certainly hope to see your name in the list as well! So why wait? Come take a look at our website - something's bound to catch your eye. :)
Get Custom Embroidery, Vectorization, or shop from a collection of 10k+ Sports Logos only on: https://sportslogos.in/Informações de contato
3,9
Muito Bom
313 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good Stuff!
The immediate download did not work but the company was pretty quick to get me an email with the attachments in it.
14 de janeiro de 2025
I did not receive the file I bought!
15 de novembro de 2024
Resposta da Sports Logos
Hi Diane,
I'm terribly sorry for the inconvenience. I have written to you multiple times (at least 3 different email threads) emailing you the files and asking if you'd received them.
My emails are either landing in your spam folder or otherwise not reaching you, please check your mailbox for emails from "nick@sportslogos.in" and "sportslogosin@gmail.com."
I'd greatly appreciate it if you could reply to my emails or this review so I know you have received this communication.
Thanks,
Nick.
The svg file was perfect
The svg file was perfect! Exactly what I was looking for! A small glitch in sending the file was resolved within a few minutes of me emailing this company!
19 de novembro de 2024
I’m a repeat customer
I’m a repeat customer. I have been very happy with all my purchases.
10 de novembro de 2024
Resposta da Sports Logos
Hi,
I have written to you multiple times, both with the files for your purchase attached and otherwise to confirm if you had received the files; even offering a refund.
I think my emails haven't made their way to you, please check your inbox again to find the files for your purchase.
Thank you,
Nick.
Liked the logo mascot I purchased
Liked the logo mascot I purchased. It was late in afternoon when I purchased the logo, but did receive it until the next morning.
14 de novembro de 2024
Terrible
Terrible. Made a purchase on 10/4 @ 6:45 pm and didn’t receive it via email until 10/5 @ 12:45 am! By that time it wasn’t needed anymore and I had to find another vendor to purchase the design I already paid for but NEVER received.
4 de outubro de 2024
Avaliação não solicitada
Resposta da Sports Logos
Hi Derek,
Apologies for the inconvenience, there's a pretty major difference in our timezones, which is why it took a while for me to get back to you.
Please write in to sportslogosin@gmail.com and I will refund your payment.
Thank you,
Nick.
Did not download email customer service…
Did not download email customer service twice no response.
5 de outubro de 2024
Resposta da Sports Logos
Hi Jetta,
Apologies for the inconvenience, but the files were emailed to you immediately when you wrote in. Please check your email again.
Thanks,
Nick.
BUYER BEWARE: DOUBLE CHARGING
BUYER BEWARE: DOUBLE CHARGING. On July 12, 2024, I ordered two embroidery files: Appalachian State Mountaineers-SPLN006104 and North Carolina State Wolfpack-SPLN00800. I only received one, North Carolina State Wolfpack-SPLN00800. I notified Sports Logos at 4:53 AM EST. At 8:03 AM EST, I received a follow-up email with both files attached. Sports Logos placed a second charge against my credit card for the full amount. I HAVE BEEN FORCED TO PAY DOUBLE THE VALUE. My attempts to have the second charge for THE SAME ITEMS/FILES returned or reversed have failed. They responded, "Customer has already been provided services paid for." They failed to acknowledge I was forced to PAY TWICE!!!! I would not recommend utilizing their services.
12 de julho de 2024
Avaliação não solicitada
Resposta da Sports Logos
Hello,
I'm shocked by the ignorance behind this review. It's absolutely impossible for me to charge you twice in one purchase. Furthermore, you also claim that you spoke with your bank to get the charges reversed, but your bank decided the chargeback in my favor.
I am discerning of how I approach negative reviews and I always use them to better my services, while also ensuring I take steps to remedy or improve the customer's situation.
However, I'm forced to call out your ignorance in this context. Please speak to your bank, or check your card statement to find out exactly what happened. I'm sure you'll find no duplicate charge. And even if you do, it is a matter for you to take up with your bank, not with me.
I reiterate (that means to repeat): it is impossible for me to charge you twice for a single purchase. That's just not how banking and card payments online work. Your chargeback request was a fraudulent one, which is why your own bank decided in my favor once I provided proof of delivery.
Please refrain from using our services in the future.
Thank you,
Nick.
The file I bought only shows an invalid…
The file I bought only shows an invalid link. The company replied to my review and was able to send me a new email with the attachment of the SVG I ordered. I am happy to have received what I did purchase.
6 de setembro de 2024
Avaliação não solicitada
Resposta da Sports Logos
Hi,
I apologize for the inconvenience, I made sure that you had the files as soon as I saw your email come in. Please check your email, you should have the files already sent from "sportslogosin@gmail.com"
I also noticed that you posted this review around an hour after I'd emailed you, so perhaps you missed the email?
I'd greatly appreciate it if you could please edit your review.
Thanks,
Nick.
Lines over lap when cutting then the…
Lines over lap when cutting then the pieces don’t fit properly such a waste of money. I highly do not recommend buying files from this company. If I can get my money back, I would take it.
31 de agosto de 2024
Resposta da Sports Logos
Hi there,
I apologize for the poor experience, and thank you for taking the time out to leave a review.
I understand that you're unhappy with the quality of the file; I appreciate your input and will ensure that I improve upon our work in the future.
Thanks,
Nick. :)
Great quality and super fast!
12 de agosto de 2024
Very responsive and helpful
Very responsive and helpful. Thank you Nick. I appreciate your work for me.
13 de agosto de 2024
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