I purchased a jacket in 1st May as a gift with the event now past. Delivery is supposed to be 2-4 working days which I paid an additional £4 for. I have had no update on my item has it been sent f... Ver mais
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Veja o que dizem as avaliações
I received the OG Painter Pant in Natural Drill and honestly was really disappointed. The fabric felt more like the kind of material used for clothing samples or prototypes, not a finished premi... Ver mais
My initial order was sent to the wrong address. Stan Ray were great at communicating this to me and keeping me updated when I contacted them. When the item hadn't still been returned Stan Ray offere... Ver mais
I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products o... Ver mais
Detalhes da empresa
Escrito pela empresa
Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.
Informações de contato
Unit 16/20 Riverbank Court, EX31 4FY, Braunton, Reino Unido
- service@stanray.com
- stanray.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
2 commandes : 2 problèmes
Commande 17/02 et 18/02 : pas de tracking pour la commande, retour impossible pour l’autre (statut livraison erroné), support lent. Inacceptable pour une marque qui vend en ligne.
probably a scam enterprise
probably a scam enterprise. order never dispatched, no replies to my emails, to my DMs and yet they keep posting on their Insta. Many many other clients with similar complaints.
Pakke retur = ingen penge
Jeg har sendt min pakke retur for 30 dage siden, og aldrig fået mine penge igen. Kæmpe scam
Terrible service - no return possibilities
I bought a pair of trousers for a Christmas present. They didn’t fit and I have for two months tried to return the trousers, but the company has not been able to provide me with a return label to be sent from Denmark. My daughter in law had the exact same issue. Haven’t heard anything back in the last months despite numerous emails to them. Terrible service
5 star if you get in contact with me…
5 star if you get in contact with me asap please - I have emailed you twice.
WHY CAN I NOT FIND A TELEPHONE NUMBER??????
Only an email???????
First order in my life and probably…
First order in my life and probably last. It has been two weeks and still has not been shipped and I am not getting any reply from them to my emails. The thing looks bad, even though the brand style is very nice, but I could not enjoy the purchase and the trust has gone down to a hole…
Great products
Great products, well constructed, good quality, super comfortable and still functional. Highly recommend for daily wear and workwear
La qualité des jeans et t-shirt sont…
La qualité des jeans et t-shirt sont vraiment bonne, pour le prix je suis obligée d'attendre les soldes. Je trouve que la marque taille petit mais j'ai pu renvoyer le jean qui me plaisait sans problème pour prendre la taille au dessus
Great company , customer service was first class .
Great service, received my item quickly which was too big and sent it back and received a smaller size, all within 8 days, very impressed.
Top Notch Garments
Super quality garments from socks to jackets to hoodies. And their customer service has always been top notch, if ever there are any issues, they are resolved very quickly.
Stan Ray is great and trustworthy.
I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products of which I own nearly one of each now and keep on building my wardrobe through their brand.
Stan Ray's customer service has been excellent, I had to make returns due making sizing errors (my fault) and they have come through every time.
So disappointed
So disappointed! Ordered a shirt for my boyfriend’s Christmas present that arrived faulty. I’ve emailed twice, and messaged Stan Ray on instagram to raise the issue and had no response at all! Absolutely terrible customer service!!
Love the jeans & the shipping was fast
Great customer service with fast…
Great customer service with fast resolution
I submitted an RMA request and received…
I submitted an RMA request and received a confirmation several days ago but still have not received a shipping label
Easy to follow web site
Easy to follow web site, great communication regarding delivery and an excellent product.
Thank you
quality stuff
Quality is poor on the flannel
Quality is poor on the flannel. $80 (on sale too) and it has the same feeling and quality as a Forever 21 flannel.
VERY BAD EXPERIENCE
VERY BAD EXPERIENCE , NO CONFIÉN EN ESTA EMPRESA , el envío nunca llegó aunque ellos se inventan que lo has devuelto .VERY BAD EXPERIENCE. DO NOT TRUST THIS COMPANY. The shipment never arrived, even though they claim it was returned. BEWARE BECAUSE THEY WORK VERY POORLY.
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