I purchased a jacket in 1st May as a gift with the event now past. Delivery is supposed to be 2-4 working days which I paid an additional £4 for. I have had no update on my item has it been sent f... Ver mais
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Veja o que dizem as avaliações
I received the OG Painter Pant in Natural Drill and honestly was really disappointed. The fabric felt more like the kind of material used for clothing samples or prototypes, not a finished premi... Ver mais
My initial order was sent to the wrong address. Stan Ray were great at communicating this to me and keeping me updated when I contacted them. When the item hadn't still been returned Stan Ray offere... Ver mais
I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products o... Ver mais
Detalhes da empresa
Escrito pela empresa
Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.
Informações de contato
Unit 16/20 Riverbank Court, EX31 4FY, Braunton, Reino Unido
- service@stanray.com
- stanray.com
3,0
Bom
93 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We got some of the best customer…
We got some of the best customer service I’ve experienced in a long while from Jack!!Hopefully we will be able to make a purchase soon!
21 de junho de 2025
Avaliação não solicitada
Resposta da Stan Ray®
Hi Jimm,
Appreciate the kind words and look forward to seeing your name pop up on future orders!
Stan Ray
Always a favorite
I've order from Stan Ray multiple times and always had great experiences. Size chart is accurate, products match the photos, shipping is fast, and quality is always top tier.
18 de junho de 2025
Avaliação não solicitada
Resposta da Stan Ray®
Hi Gregory,
Thanks for the review. Really appreciate the kind words!
All the best,
Stan Ray
Great strides
Great strides. I did have to size up as they come up a wee bit small
1 de junho de 2025
Avaliação não solicitada
Resposta da Stan Ray®
Hi !
Glad you like them. If they have come up small please send us a message on service@stanray.com and we can resolve this for you !
All the best,
Jack
The pants may have shrunk more than I…
The pants may have shrunk more than I expected
22 de maio de 2025
Resposta da Stan Ray®
Hi Dawn,
Hope you are well. Thanks for the review and sorry to hear about this. Please send us an email on service@stanray.com would be great to be able to help you further!
Jack
Awesome customer service
Awesome customer service, they made a mistake and they fixed it. That’s what I like to see!
4 de junho de 2025
Avaliação não solicitada
Resposta da Stan Ray®
Hi Jacob,
Thanks for the great review!
Je n’ai pas reçu ma commande pour un…
Je n’ai pas reçu ma commande pour un anniversaire
22 de maio de 2025
Resposta da Stan Ray®
Hi Gauthier,
I am so sorry about this we have had a technical error with this one. It was rectified as soon as it had been noticed and we have reached out to you on email to help with this. We can only apologise for this issue.
All the best,
Jack
It is very desappointing to pay for…
It is very desappointing to pay for return. I won t order again unfortunaltly
22 de maio de 2025
Resposta da Stan Ray®
Hi Doro,
Hope you are well. At this point in time we do charge for returns due to using UPS as this is the most convenient carrier for most of Europe. We do include the returns label for convenience. In our returns page found here - https://www.stanray.com/pages/returns we do state there will be a charge for the return. If you have any questions or concerns please reach out on service@stanray.com and I will be happy to help!
All the best,
Jack
Amazing overalls
Amazing overalls. Super comfy and the fact that it was on sale sold it for me.
21 de maio de 2025
Avaliação não solicitada
Resposta da Stan Ray®
Hi Diana,
Glad you like the overalls and thanks for the great review!
Resposta da Stan Ray®
Hi Joe,
Thanks for the great review !
I tried ordering pants from the…
I tried ordering pants from the website, and because they were on the more expensive side, I ordered based on the measurements in the size guide. But, according to the size guide, if I wanted to order a 32x32 size, I would need to order a size 31R. When I finally got the pants after a week in transit, they were size 31x32. When I tried returning them, it was then that I realized that I would have to pay for my own shipping. Which means l’m already about $30 deep into this and I still don’t have the pants I want.
22 de abril de 2025
Resposta da Stan Ray®
Hi Santiago,
Hope you are well. If there are ever any size discrepancies please reach out to us on service@stanray.com. If you can include your order number, a description of the issue and a picture with the pants laid flat and a tape measure next to the waist band. We can then look in to the best solution for the situation for you.
All the best,
Jack
Sizing was way off
Sizing was way off. Far too small.
Maybe mislabelled?
Sent it back. Refund was pretty seamless but they deducted £7 for return post 😩
So would probably avoid Stan Ray as it’s a gamble on sizing and costly
22 de abril de 2025
Resposta da Stan Ray®
Hi Kris,
Sorry to read this.
If there are ever any size discrepancies please reach out to us on service@stanray.com. If you can include your order number, a description of the issue and a picture.
I have had a look in to the return cost and can assure you only £2.95 is deducted for the return shipping in the UK. We do not refund the original out bound shipment.
Please reach out on service@stanray.com and will be happy to help and discuss further.
All the best,
Jack
Resposta da Stan Ray®
Hi Michael,
Glad you like the product!
Great Quality Clothing
Its my first time ordering from Stan Ray. They have a great selection of clothing and the item i received was top quality. The purchase was really straightforward on their website and the items was delivered really quickly and well packaged.
20 de fevereiro de 2025
Resposta da Stan Ray®
Hi Robbie,
Thanks for the great review and glad you enjoyed every aspect of getting your order.
Resposta da Stan Ray®
Glad you like the product and the delivery was up to standard!
Resposta da Stan Ray®
Hi Rowan,
Thanks for the great review!
The size is considerably different from…
The size is considerably different from the last time I brought a Stan Ray Shirt so I need to return it.
23 de janeiro de 2025
Resposta da Stan Ray®
Hi Robert,
Please feel free to reach out to us on service@stanray.com with any issues and will be happy to help!
All the best,
Jack
Resposta da Stan Ray®
Hi Sophie,
Thanks for the great review!
Resposta da Stan Ray®
Hi Penny!
Thanks for the great review!
Poor return period
I purchased a Xmas gift in late November and didn't check return period on website. The present didn't fit and can't return as outside 14 day return period. Apparently if I had bought a few days later would have been in Xmas and more generous return period. I won't buy anything from Stan Ray again. Product is good quality and looks great but....
30 de dezembro de 2024
Avaliação não solicitada
Resposta da Stan Ray®
Hi !
Hope you are well. If you can send us an email on service@stanray.com we will be happy to help and if you are only a couple of days outside the Christmas return period we can look to honour this for you :)
All the best,
Stan Ray
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