I purchased a jacket in 1st May as a gift with the event now past. Delivery is supposed to be 2-4 working days which I paid an additional £4 for. I have had no update on my item has it been sent f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I received the OG Painter Pant in Natural Drill and honestly was really disappointed. The fabric felt more like the kind of material used for clothing samples or prototypes, not a finished premi... Ver mais
My initial order was sent to the wrong address. Stan Ray were great at communicating this to me and keeping me updated when I contacted them. When the item hadn't still been returned Stan Ray offere... Ver mais
I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products o... Ver mais
Detalhes da empresa
Escrito pela empresa
Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.
Informações de contato
Unit 16/20 Riverbank Court, EX31 4FY, Braunton, Reino Unido
- service@stanray.com
- stanray.com
3,0
Bom
93 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Stan Ray®
Hi Marcel,
Awesome to hear !
All the best,
Stan Ray
This was my first time ordering from…
This was my first time ordering from Stan Ray and my overall experience was great. My order arrived quickly and I was very pleased with the quality of the item.
21 de novembro de 2024
Resposta da Stan Ray®
Hi Linda! Glad to hear everything was great for you !
All the best,
Stan Ray
Good quality cardigan and very soft
Good quality cardigan and very soft, I would say the arms are quite short though whereas the body is overly long so has weird proportions.
18 de novembro de 2024
Resposta da Stan Ray®
Hi Joseph,
Feel free to email us on service@stanray.com with some images will be happy to help :)
All the best
Stan Ray
Love all their products
Love all their products - super high quality and great style with excellent service too
10 de julho de 2024
Avaliação não solicitada
Resposta da Stan Ray®
Thanks Harry !
Stan Ray
Stan ray always come up with the goods
Stan ray always come up with the goods
Great quality and designs and prices.
Fast delivery too.. What's not to love
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Stan Ray®
Thanks Simon!
Inaccurate Size Guide (or trousers)
- Size guides don’t seem to be accurate. I measured a pair of trousers that fit perfectly & compared them to the Size Guide for the OG painter trouser. They arrived and were 2 inches too big.
- They take return shipping out of the refund - circa £10 down.
21 de novembro de 2024
Resposta da Stan Ray®
Hi Matt!
Hope you are well. If there is a size discrepancy please reach out to us directly. Happy to offer free return shipping in a case like this and also look in to getting you the correct size. Sounds like you had a faulty pair.
Send me an email on service@stanray.com and would be happy to help!
Jack
Great service and product
20 de novembro de 2024
Resposta da Stan Ray®
Hi Neil, thank you for your review, genuinely appreciate it. Have a great day. The Stan Ray team.
Beautiful item
Flannel Shirt (Aqua Plaid) - Looks fresh, fits well and well made. Very happy
17 de novembro de 2024
Resposta da Stan Ray®
Hey Thomas, thank you for leaving a review. It would be great to know which product you bought. So happy to hear you love it!
very bad quality
i have bought the pant at 12.sept. since a week i have got no confirmation then i have contacted the service team, i got my pants quick then in 3 days.
i have bought a 80s og painter pants, the denim is thin even worse than h&m. and for another painter pants in stone washed color, it were cut unevenly.
but these pants costs totally 250 euros. it is a very awful shopping experience.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Stan Ray®
Hi, we are so sorry to hear about your experience. This is certainly not how we like to operate. In relation to delivery, we have been having some issues with our 3PL but this has now been addressed. In relation to the quality of the pants, this is potentially the characteristics of the construction which is made using original workwear machinery and the highest quality stitching. If you believe these pants may be faulty we would be happy to send you an exchange. Please reach out to service@stanray.com with your order number and we would be happy to help. All the best, The Stan Ray team.
Jeg fik 11 gratis t-shirts
I got 11 free t-shirt
I was browsing through some of their clothes then i saw there was a free t-shirt, which then i bought 11 t-shirt.
so thanks for that.
15 de novembro de 2023
Avaliação não solicitada
Ridiculous $hipping Costs
I went to purchase a pair of pants on their website, they happened to be on sale for $52, when I got to the checkout the only shipping option was $20! Which is ridiculous, I don't know how they manage to sell anything online.
5 de agosto de 2023
Avaliação não solicitada
Resposta da Stan Ray®
Hi !
I hope you are well. Shipping costs have definitely been reduced now as we used to ship internationally. We have since opened new warehouses including in the USA this in turn has brought down our shipping costs.
Hopefully you will see this if you go to purchase from ourselves again.
All the best and apology for the delayed reply Trust Pilot was not monitored previously.
Kind regards,
Stan Ray
Stan Ray is terrible
Had a terrible experience with Stan Ray, I received an item that was not remotely true to size, it was an absolutely tiny pair of shorts when I always were a waist 28 as I had ordered. To return the item is going to cost me almost £9 and to post them in the first place was £5. I’m now down almost £15 through no fault of my own. Rubbish company with products that look and fit nothing like the pictures. DO NOT SHOP THERE
31 de maio de 2023
Avaliação não solicitada
Resposta da Stan Ray®
Hi !
I hope you are well. Very sorry it has taken us this long to get back to as Trip advisor wasn't monitored previously. Since June 2023 we have made many updates to our operations and also shipping prices. Within the UK this has reduced and you should now be able to see this on purchase. We are currently working on our return shipping too.
If there is ever an issue regarding sizing or you feel a product is incorrect you are always welcome to reach out to service@stanray.com and we will find a reasonable resolution.
Kind regards,
Stan Ray
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.