Had an unprompted call acting like our provider and was transferred a couple of time between people. We ended up with a new policy thinking it was an upgrade to our original one. Once we realised... Ver mais
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Veja o que dizem as avaliações
Spoke with Nathan Topping regarding updating mine & my husbands life insurance to meet our needs & also have some peace of mind for our children too. Nathan was lovely, friendly & has made the whole p... Ver mais
A empresa respondeu
Spoke to Nathan Topping today after a review with my current life insurance. Nathan was friendly and explained all the options for me, and helped me to decide the best option for myself and my sons. H... Ver mais
A empresa respondeu
An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best d... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor de seguros
- também em
- Agência de seguro de vida
- Agência de seguros domiciliares
- Plano de Saúde
- Seguradora para Empresas
- Seguro Renda Familiar
Escrito pela empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informações de contato
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
528 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a pleasant experience talking to…
I had a pleasant experience talking to Nathan and Tayler about my life insurance and changing my home insurance.Both assistant were both pleasant and friendly. They made sure with a lot of patience to make sure i understood everything I was being told. It was lovely to speak to such pleasant people.Thank You
8 de abril de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you so much for your 5 star review!
Providing great customer service is exactly what we aim for at ST&R.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Very Knowledgeable
Very honest and not pushing you into something you may not need, no hard sell and accepting that you might already have insurance at the right level for you at this particular time in your life and meeting your needs.
30 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Extremely clear information
Extremely clear information. Friendly but professional. Thank you
14 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you for your 5 star review!
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Everyone we spoke to was clear and…
Everyone we spoke to was clear and helpful.
Well informed, not pushy and listened to what we needed and answered questions.
The life policy we bought was competitive and met our needs.
The additional advice and offer of future support was reassuring.
26 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Helpful and friendly gave the best…
Helpful and friendly gave the best advice and options.
25 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
The whole team at ST&R are just…
The whole team at ST&R are just fantastic. We’re returning customers and have recommended them to all our family and friends. James is a great help and takes away any stress and provides a top service. Will return for assistance in the future!
13 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good afternoon,
Thanks so much for your 5 star review!
It is wonderful to hear that you are returning customers and that you are recommending our services to others.
Should you have any additional questions or concerns, please feel free to reach out.
Thanks,
Team ST&R
Very helpful and friendly explained…
Very helpful and friendly explained everything well
13 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Very quick no issues with clear…
Very quick no issues with clear instructions on my policy, Nathan was friendly and very polite
11 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
We appreciate your 5-star review! We are delighted to hear that Nathan was clear and thorough in guiding you through your life insurance choices. At ST&R, our goal is to deliver clear, detailed service along with exceptional customer support.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Excellent Service
Jake explained everything clearly and answered all my questions. He did this in a knowledgeable and friendly way.
3 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Thank you for your 5 star review! We're delighted to hear that Jake was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Mortgage review
Had a call, they didn't follow up, so we chased up and had another promise put to us, but again, no joy.
18 de dezembro de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Thank you for bringing this to our attention.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
I would appreciate it if you could provide additional details about your comments and the experience you have encountered to our Mortgage Manager, James. His email address is james.hunter@starlimited.co.uk
Many thanks
Great experience updating my life…
Great experience updating my life insurance policies today with Nathan.
Very thorough, explained everything clearly and upgraded my existing policies with very little effort.
Seamless update and great talk to a human with a little giggle in the way.
Made my Monday morning
Thank you Nathan and the rest of the ST&R team.
Excellent service 5 stars
2 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Very good company
Very happy with this company glad I took my life insurance out with them very helpful
2 de março de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Nathan was great
Nathan was great. Informative and helpful
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
I spoke with jake gallery today
I spoke with jake gallery today, about my life insurance added on coverage for my recent mortgage. What a helpful polite and reassuring guy thanks again.. great service all round.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Jake was able to assist and guide you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Unsolicited call that was a total con…
Unsolicited call that was a total con and they left no contact details, although they said my offer was subject to a 28 day cooling off period. No idea how to cancel.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Thank you for bringing this to our attention.
The company that initially called you was not us, but a review company that evaluates insurance needs, prior to referring to our advisors -who then conduct a comprehensive review to determine if your current policy can be improved or enhanced. ST&R Limited do not make unsolicited calls.
ST&R Limited will also attempt to complete a 'welcome call' to introduce ourselves as your broker. This is to ensure that you understand the policy that has been put in place, and how it meets your demands and needs.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
If the policy is no longer required, please cancel any associated direct debits that may have been put in place.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Every one I spoke to was very polite…
Every one I spoke to was very polite and very informative to my needs
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Excellent communication skills very…
Excellent communication skills very informative
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! Providing great customer service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Nathan Topping is a very friendly guy
Nathan Topping is a very friendly guy. I really like his customer service. He thoroughly explain me about the product and how I benifited with that. I am really happy for his service. Absolutely recommend. Happy customer 😃
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Not like for like life insurance
I had a sales call which was to offer like for like life insurance, which I thought they did until I read the paperwork 2 days later which said I had been declined critical illness cover! Good job I checked. Beware of this company.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Thank you for bringing this to our attention.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
I would appreciate it if you could provide additional details about your comments and the experience you have encountered.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Very good customer service.
Very good customer service.
The paper I talked to is really intelligent. A nice they are really helpful.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your 5 star review! Providing great customer service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
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