Had an unprompted call acting like our provider and was transferred a couple of time between people. We ended up with a new policy thinking it was an upgrade to our original one. Once we realised... Ver mais
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Veja o que dizem as avaliações
Spoke with Nathan Topping regarding updating mine & my husbands life insurance to meet our needs & also have some peace of mind for our children too. Nathan was lovely, friendly & has made the whole p... Ver mais
A empresa respondeu
Spoke to Nathan Topping today after a review with my current life insurance. Nathan was friendly and explained all the options for me, and helped me to decide the best option for myself and my sons. H... Ver mais
A empresa respondeu
An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best d... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor de seguros
- também em
- Agência de seguro de vida
- Agência de seguros domiciliares
- Plano de Saúde
- Seguradora para Empresas
- Seguro Renda Familiar
Escrito pela empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informações de contato
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
528 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to talk to very helpful
Easy to talk to very helpful
27 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Julie,
Thank you for such a positive review! We're so pleased to hear that we delivered the 5-star service that ST&R always strives for. We're glad the advisor you spoke with was clear and helpful in guiding you.
If there's anything else you need, please don't hesitate to get in touch.
Have a lovely day,
Team ST&R
Life insurance sorted.
Nathan went through everything and was very personable and helpful.
22 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you for your lovely review! We're delighted to hear that Nathan was personable and helpful in guiding you through your life insurance options. Providing clear and supportive service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Working for your best interest!!!
Excellent customer service….very knowledgeable & thorough!!!
19 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Neesha,
Thank you so much for your fantastic feedback! We're thrilled to hear you received excellent customer service and found the process to be both knowledgeable and thorough. At ST&R, working in your best interest is always our top priority.
Should you need anything further, please don’t hesitate to reach out.
Have a wonderful day,
Team ST&R
Resposta da ST&R Limited
Good Afternoon,
Thank you for your kind words! We’re pleased to hear you were happy with the service. Providing a great experience is what we always aim for at ST&R.
If there's anything else we can help with, please feel free to reach out.
Have a great day,
Team ST&R
Life insurance
Spoke with Jake Gallery who was extremely helpful well mannered and very knowledgeable on what I needed
Thanks Jake
12 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience and that Jake was able to provide you with the 5-star service you deserve.
If there’s anything else we can help you with, please don’t hesitate to contact us on 01257 542 454.
Wishing you a lovely day,
Team ST&R
Poor service
Poor service, set up policy and they sent all my details by post to the wrong address, I called to update them and they confirmed updated and then sent out again to wrong address (just door number incorrect)
1 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Hi Cheryl,
I would like to express my apologies for the service you have received from ST&R Ltd. This situation is unacceptable, and I have asked a member of my team to reach out to discuss this matter with you, alternatively, my name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
1st class mortgage advice
We recently completed on our first house and James Hunter was our mortgage advisor for this.
James is everything we could have asked for in an advisor. He found us a mortgage that was at a better rate than we could find ourselves, he was there to explain all the nuisances and jargon along the way and managed and helped across the whole process. He help us find appropriate surveyors and much more.
Nothing was too much for him, and everything he did was fit around us.
Couldn’t recommend him enough thank you James
11 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Thank you so much for your wonderful feedback!
We’re delighted to hear that James provided such outstanding support throughout your home-buying journey. Purchasing your first home is a big milestone, and it’s great to know James was able to make the process smoother, clearer, and more manageable for you.
At ST&R, we pride ourselves on delivering first-class mortgage advice tailored to each client’s needs, and it's fantastic to see James embodying those values so well.
We really appreciate your recommendation, and we’re thrilled to have been part of such an important moment in your life. Wishing you all the best in your new home!
Warm regards,
Team ST&R
spam caller
5 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Hi Mr. Hill,
I am sorry that you feel this way.
I would like to ask for more information regarding your comments and the experience you have had.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Amazing customer service
Amazing customer service , couldn’t have been more informative and helpful. Thank you Nathan
4 de agosto de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave us such a positive review. We're delighted to hear that Nathan was informative and helpful, and that you received the 5-star service we strive to provide.
Have a lovely day,
Team ST&R.
Very helpful and informative
Very helpful and informative. Thanks
23 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave such positive feedback! We're delighted to hear that the advisor you spoke with was helpful and provided you with the 5-star service you deserve.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Have a lovely day,
Team ST&R
Help me
James was very good to speak to and all my questions anserd thank you for your time .
21 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you for taking the time to leave such positive feedback! We're so pleased to hear that James was helpful, easy to speak to, and able to answer all your questions—delivering the 5-star service you deserve.
If you have any further questions or need any assistance, please don’t hesitate to get in touch.
Wishing you a lovely day,
Team ST&R
Knowledgable, friendly, helpful service
Very friendly, helpful service. Jake was dealing with my policy and was very knowledgable and offered me a variety of options. He was a delight to talk to. I came away from the phone call feeling like i was a valued customer.
18 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Moring Emma,
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. Jake will be pleased to know that his knowledge and friendly service made such a great impression.
If there’s anything else we can help you with, please don’t hesitate to reach out!
Have a lovely day,
Team ST&R
There was very friendly and polite and…
There was very friendly and polite and they explained everything to me
13 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Estelle,
Thankyou for taking the time to leave such a positive review! We are thrilled to hear everything was explained carefully to you, providing you with a policy that's fit for all your needs!
Have a lovely day,
Team ST&R
Very understand and worked very well…
Very understand and worked very well with me
8 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
I hope you're keeping well.
Thank you for taking the time to leave such a positive review. We're delighted to hear that the advisor was understanding and able to help you find the right policy to suit your needs.
We truly appreciate your feedback!
Have a lovely day,
Team ST&R
Jake was very professional
Jake was very professional, he took time to explain things and got the best deal for me
Thankyou jake
7 de julho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thankyou for taking the time to leave such a positive review. We are pleased to hear that Jake managed to find the best policy for you while explaining everything carefully. We will make sure your kind words are passed onto him!
Have a lovely day,
Team ST&R
I spoke with Jake Gallery regarding…
I spoke with Jake Gallery regarding life insurance and another employee both of them was really helpful. Jake took the time to make sure both me and my partner had the best cover for the best price. Everything was explained clearly and Jake helped find the best package to protect us and our family, he made it all very straightforward and easy. I would recommend Jake and star limited to anyone looking for life insurance.
30 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Stevie-Lee,
Thank you so much for taking the time to leave such a fantastic review!
We're thrilled to hear that Jake Gallery was able to clearly explain your options and help you and your partner secure the best life insurance protection at a great price. I’ll pass your kind words on to Jake.
Have a good day,
Team ST&R
Jake was really professional explaining…
Jake was really professional explaining everything along the way.
23 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thankyou for taking the time to leave such a positive review! We are thrilled to hear Jake was very professional and helped you find the correct policy to suit your needs.
If there is anything further we can assist with, Please don't hesitate to contact us on 01257 542454.
Thankyou,
Team ST&R
Outstanding service, would definitely recommend and will use again
An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best deal possible, with the least drama. We have been kept informed and updated at every step, including an allocated co tact on James’ rare days out of the business. Cannot recommend highly enough and am very grateful for such an amazing service
18 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning,
Thank you so much for your kind words and continued trust in ST&R. We're thrilled to hear that your remortgage experience was smooth and positive. James and the team are truly committed to putting clients first, and it means a lot to know that came through at every stage, delivering the 5-star service we always strive for!
Please don’t hesitate to reach out if there’s anything else we can help with in the future.
Have a lovely day,
Team ST&R
Spoke with Jake today very helpful and…
Spoke with Jake today very helpful and his knowledge was exceptional found me the best deal and advice was second to none keep up the good work Jake 👏👏👏👏👏👏👏👏👏
17 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Scott,
Thank you for taking the time to leave such a positive review. We’re thrilled to hear that Jake was able to provide a policy that met all your insurance needs with his expert advice, delivering the 5-star service we always strive for!
If there’s anything you need in the future, please don’t hesitate to contact us.
Thanks again,
Team ST&R
Spoken to Jake on two different…
Spoken to Jake on two different occasions, Jake very professional and great knowledge of the service,easy to talk to and speak just generally not making it feel to much like a yes no questions, went through the policy and explained anything good work
6 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Jon,
Thank you so much for taking the time to share your positive experience with us.
We're delighted to hear that Jake was able to make what can often be a complex and lengthy process feel straightforward and manageable. His in-depth knowledge and clear explanations are truly valued by our team, and we're thrilled that they made a difference for you. We will make sure your feedback is passed onto him.
Have a lovely day,
Team ST&R
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