Had an unprompted call acting like our provider and was transferred a couple of time between people. We ended up with a new policy thinking it was an upgrade to our original one. Once we realised... Ver mais
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Veja o que dizem as avaliações
Spoke with Nathan Topping regarding updating mine & my husbands life insurance to meet our needs & also have some peace of mind for our children too. Nathan was lovely, friendly & has made the whole p... Ver mais
A empresa respondeu
Spoke to Nathan Topping today after a review with my current life insurance. Nathan was friendly and explained all the options for me, and helped me to decide the best option for myself and my sons. H... Ver mais
A empresa respondeu
An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best d... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor de seguros
- também em
- Agência de seguro de vida
- Agência de seguros domiciliares
- Plano de Saúde
- Seguradora para Empresas
- Seguro Renda Familiar
Escrito pela empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informações de contato
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
528 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you Nathan Topping
Thank you Nathan Topping for your assistance with perfect life insurance cover.
I sometimes struggle to understand a lot of information in one go, and he was awesome at explaining everything to me.
Pleasure to talk to.
I will definitely recommend Nathan to my friends and family seeking cover.
Thanks
3 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Sara,
Hope you are well.
We are delighted to hear of your positive experience, and that Nathan helped you feel at ease when assisting with finding the right policy for your needs. Providing you with the 5 star service you deserve!
Have a lovely day,
Team ST&R
Have a lovely day.
Team ST&R
I spoke to Nathan Topping today
I spoke to Nathan Topping today. Perfect. He went through everything. Answered all my questions and found me a great insurance. He was thorough and didn’t bombard me with jargon I couldn’t understand. And will always be at hand in future if I need more information or worries. 10/10 service from him. Excellent.
2 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Lindsay,
Thank you so much for taking the time to leave us your feedback.
We’re thrilled to hear that the Nathan was able to help you source a policy that meets all your needs, providing you with the exceptional service you deserve. We will pass your kind words on to him.
Have a lovely day,
Team ST&R
I spoke with Jake Gallery today…
I spoke with Jake Gallery today regarding life insurance and critical illness cover. Jake was really helpful. He took the time to explore what I needed. My previous policy had been taken out 20 years ago and was no longer fit for purpose. He explained my options and helped to find me the best package to protect myself and my family. The process was easy, uncomplicated and most importantly not pressured. I’d happily recommend Jake and star limited to anyone. Thanks Jake.
2 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Sarah,
Thank you so much for taking the time to leave us your feedback.
We're are happy to hear Jake was helpful and took time to explain the best options for you and your family, providing you with the service ST&R strive to provide, we will pass on your wonderful feedback onto him.
Have a lovely day,
Best,
Team ST&R
DON’T TRUST THIS COMPANY
I can’t even leave no star rating as they set policy’s and take money from my bank account without my consent and then they won’t give you money back after taking 3 months worth of money don’t no trust them at all this is wrong DON’T TRUST THIS COMPANY
2 de junho de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Thank you for your feedback. I apologise that you feel that you have have received an unsatisfactory service from ST&R Limited.
This has been investigated by our Complaints Team and the outcome of this investigation has been delivered to you with information regarding your next steps if you are still unhappy.
ST&R pride ourselves on providing the best service we can for our customers, so I am sorry that you feel that this did not meet our usual standards.
Very helpful and friendly
Very helpful and friendly, quickly sorted and explained what I had to do
28 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
ood Afternoon,
Thank you for your valued review. We really appreciate you taking time out of your day to provide us with such feedback. We're thrilled to hear that the advisor was very helpful and friendly!
As we continually strive to improve our services, what would help us achieve a 5* review in your eyes?
Thankyou again,
Team ST&R
I spoke with Jake Gallery today,he…
I spoke with Jake Gallery today,he helped me to get better cover and peace of mind regarding my life insurance policy
27 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thank you so much for taking the time to leave us a review.
We are over the moon to hear that you feel at ease with regards to your life insurance policy and Jake provided you with the excellent customer service ST&R strive for - Just as you deserve!
Thanks
Team ST&R
I had a lovely conversation with Jake
I had a lovely conversation with Jake . He made me feel so comfortable. Great guy.
22 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
Thankyou for taking the time to leave such a lovely review! We are glad Jake ensured you felt comfortable and will ensure your feedback is passed onto him!
Have a lovely day,
Team ST&R
Can't get through to them on the phone
Can't get through to them on the phone
20 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good morning Mr. Turner,
We apologise for the difficulties you have encountered in reaching us by phone.
Our contact number is 01257 542454.
Our lines are available from Monday to Thursday, 9:30 AM to 5:30 PM, and on Friday from 9:30 AM to 3:30 PM.
If our Customer Relationship Team is unable to answer your call for any reason, please leave a voicemail, and they will return your call at their earliest convenience. Alternatively, you may contact the team via email on businesssupport@starlimited.co.uk
Adding a policy
I spoke to Jake Gallery, regarding taking out a metlife insurance, I already have 1 and he explained about the benefits of adding another unit. His knowledge and expertise was second to none. I would highly recommend for all of your life insurance needs.
Thank you Jake.
Lorraine Langton
19 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Lorraine,
Thankyou for taking the time to leave us such a positive review! We are glad Jakes knowledge and expertise was second to none and provided you will a policy suitable for your needs. We will ensure your lovely feedback is passed onto him!
Have a lovely day,
Team ST&R
A lot of information was shared in the…
A lot of information was shared in the call
16 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Tafadzwa,
Thank you for your valued review. We really appreciate you taking time out of your day to provide us with feedback.
As we continually strive to improve our services, what would help us achieve a 5* review in your eyes?
Thankyou again,
Team ST&R
Nathan Topping...excellent customer service!!!!!
Nathan Topping was a great example of excellent customer service. He talked me through my options so I could make an informed decision. He called back when he said he would and was a pleasant mix of professional and personable. Thanks to him, I finally got the right deal after weeks of searching.
7 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Tolu,
We're so glad to hear that Nathan was able to assist you and make your decision process easier. It sounds like he went above and beyond to ensure you were well-informed and comfortable with your choice. We will pass along your kind words to him!
If you need anything else, don't hesitate to reach out!
Thankyou,
Team ST&R
Nathan Topping
Nathan Topping, was amazing he took the time to explain everything to me , he also had patience with me as my phone keep cutting out, over all a very nice man
7 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon,
We're glad Nathan could assist you so well and show patience during the call. We’ll be sure to pass on your kind words!
If you need anything else, please don't hesitate to reach out!
Thankyou,
Team ST&R
Efficient and very approachable
My phone call with Jake Gallery was extremely efficient and he was very easy to talk to. He explained everything very clearly and I felt pleased wit the outcome.
2 de maio de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Jane,
Thank you for sharing your experience!
We're thrilled to hear that Jake made your call efficient and clear. We're glad you are also pleased with the outcome!
If you need anything else, please don't hesitate to reach out!
Thankyou,
team ST&R
I had a great meeting with Jake Gallery…
I had a great meeting with Jake Gallery who talked me clearly through my options and gave me a range of advice to meet my needs. I feel much more confident that I have chosen the correct product for myself.
30 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Laura,
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you received the service you deserve from Jake and that the advice given to you helped you choose the correct product for yourself.
Have a lovely day,
Team ST&R
I had an incredible experience with…
I had an incredible experience with Nathan Topping. He was absolutely amazing he took the time to explain everything to me clearly and thoroughly, making sure I understood every step of the process. His patience really stood out, and he answered all of my questions without making me feel rushed or overwhelmed. Nathan made what could have been a confusing experience feel simple and stress-free. I’ve already recommended him to all my friends and family and told them to be sure to ask for him by name. He’s not only knowledgeable but also genuinely kind and professional. Truly a great guy and a pleasure to speak too
Jodi-Ann
30 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Jodi-Ann,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Nathan - Its fantastic to know that his patience and expertise made a difference for you. We will ensure that your wonderful comments are passed on to Nathan.
Thank you again,
Team ST&R
Nathan was a pleasure to talk to and…
Nathan was a pleasure to talk to and efficiently dealt with what was needed
25 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Tracey,
Thank you very much for leaving us a review.
We are delighted to hear of your positive experience, and that the Nathan successfully helped you find the best policy to meet your needs.
Have a lovely day.
Team ST&R
Great service Nathan was calm clear and…
Great service Nathan was calm clear and helpful .
Made everything very easy
24 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Susan,
Thank you so much for taking the time to leave us a review.
We are over the moon to hear that you felt at ease and Nathan provided you with the excellent customer service ST&R strive for - Just as you deserve!
Thanks
Team ST&R
Great customer service
Thank you Nathan for great customer service. Explained well & didn't take too much of my time. Thank you
10 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Maria,
Thank you so much for taking the time to leave us your feedback.
We're are happy to hear Nathan explained everything well, providing you with the service ST&R strive to provide, we will pass on your wonderful feedback onto him.
Have a lovely day,
Team ST&R
Nathan was extreamly helpful and…
Nathan was extreamly helpful and knowledgeable. He explained everything thoroughly. Well done Nathon, you made it all understandable.
7 de abril de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Afternoon Allison,
Thank you so much for taking the time to leave us your feedback.
We're are happy to hear Nathan was helpful and knowledgeable, providing you with the service ST&R strive to provide, we will pass on your wonderful feedback onto him.
Have a lovely day,
Best,
Team ST&R
Great service every time
I have dealt with James for my last two mortgages, he also helped me when we moved house which was a stressful time so it was great to have somebody else dealing with this side of things and being able to have the trust that everything was being handled properly and professionally. James is easy to talk to, explains everything fully and nothing is a problem. I would recommend him to anyone.🙂
25 de março de 2025
Avaliação não solicitada
Resposta da ST&R Limited
Good Morning Louise,
We are delighted to hear your positive feedback following the advice received from James in relation to your mortgage application. We will make sure that your review is passed onto James, who takes real pride in his work, and will be overjoyed to read your feedback.
Have a lovely day.
Team ST&R
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