The customer service and response to my enquiry were excellent. Fast, friendly and extremely efficient. Took me back 30 years to when things worked properly. Ordering made simple, telephone answered... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The customer service and response to my enquiry were excellent. Fast, friendly and extremely efficient. Took me back 30 years to when things worked properly. Ordering made simple, telephone answered... Ver mais
A empresa respondeu
Customer enquiries were excellent it took them less than 2 hours to respond to my initial query and then they replied with a plan of action. As promised the part arrived 3 days later! Well impressed,... Ver mais
A empresa respondeu
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the... Ver mais
A empresa respondeu
The undercounter fridge that was delivered was faulty in that it had a high pitched whine. Lynn could not have been more helpful, making suggestions as to settings and asking me to ring her if it cont... Ver mais
A empresa respondeu
Bluestem Road 38, IP3 9RR, Ipswich, Reino Unido
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Customer enquiries were excellent it took them less than 2 hours to respond to my initial query and then they replied with a plan of action. As promised the part arrived 3 days later! Well impressed, it restored my faith in customer services, after a poor experience with the products seller!

Resposta da Statesman Appliances
The customer service and response to my enquiry were excellent. Fast, friendly and extremely efficient. Took me back 30 years to when things worked properly. Ordering made simple, telephone answered quickly and efficiently and polite and helpful advice from all concerned. Thank you Statesman.
Incidentally, having left the review for the wonderful service, I received the part I needed the very next day. It is so unusual these days to get such excellent treatment. thank you once again. I do wish that other companies would follow their lead.

Resposta da Statesman Appliances
Dealing Direct with the company, they were helpful and efficient

Resposta da Statesman Appliances
I complained about my small freezer over-icing and
Lynn was most helpful in arranging a replacement at my convenience and following up the delivery to my
satisfaction. She could not have been more helpful
and attentive. Thanks.

Resposta da Statesman Appliances
It's a great microwave oven with evey functionality and outstanding preference for the price.
Quick and careful delivery.

Resposta da Statesman Appliances
The undercounter fridge that was delivered was faulty in that it had a high pitched whine. Lynn could not have been more helpful, making suggestions as to settings and asking me to ring her if it continued. It did and she arranged straight away for a replacement. When this arrived she phoned to see that all was well and that there were no problems. This was excellent service and many thanks to Lynn for her concern and actions - a great recommendation for the company.

Resposta da Statesman Appliances
Brilliant customer service! They were so helpful in sorting out the gas conversion kit for my Statesman hob and made the whole process really easy. Steven Miller from customer services was friendly, helpful and went above and beyond. Really appreciate the excellent service and would definitely recommend them. Thank you!

Resposta da Statesman Appliances
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the problem and said the hob would be replaced, which Automates duly fitted a few days later. All was very smooth and Lynn was very helpful and friendly. Both companies a pleasure to deal with.

Resposta da Statesman Appliances
I must say excellent service. They replied to my email promptly and arranged a replacement dryer within just a few days. The whole process was quick, straightforward and hassle-free. I’m very pleased with how efficiently everything was handled. Top company.

Resposta da Statesman Appliances
I have a washing machine, tumble dryer, and microwave, and I’m really pleased with all of them. They all work brilliantly and have been very reliable. The customer service team has also been extremely helpful and always able to answer any questions I’ve had. Overall, I’ve had a great experience and would definitely recommend them!

Resposta da Statesman Appliances
Lynn at Statesman Appliances was very helpful and a pleasure to deal with.

Resposta da Statesman Appliances
Statesman Appliances have been great to deal with — good value, reliable appliances and products we’re always happy to recommend to our customers.
Lucy is a real credit to the company, always polite, friendly and helpful, and everything is dealt with quickly and smoothly.
Thank you Statesman & Lucy, keep up the great work!

Resposta da Statesman Appliances
we always receive an excellent service from the statesman staff. lucy lawless in sales and the customer service team are all very helpful. highly recommend this company and its staff.

Resposta da Statesman Appliances
Very helpful advice on spares options with a prompt and detailed email follow up.

Resposta da Statesman Appliances
Door steams up inside the double glazed door Is this normal
Regards Stewart Terry
Can send picture please contact me

Resposta da Statesman Appliances
Great customer service, rang me specifically to answer my emailed question. Would definitely use again.
The product I purchased is what I was looking, still getting used to the cooker. Poor delivery service, which I have already commented on other review, which has been printed
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