I was considering joining StayCasino after hearing positive things about the site and how they treat their players. However, I’m now hesitant after hearing concerning reports about lengthy withdrawa... Ver mais
A empresa respondeu
Stay Casino
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Veja o que dizem as avaliações
Good afternoon, I have been using Stay Casino for around 3 months now averaging a spend of about $200 Australian a day, I’ve had some big wins however I tend to get greedy and not withdrawal when I... Ver mais
A empresa respondeu
Amazing range of slots, scratch cards, claw games, live games and more. Customer service is pretty decent and is better if you are VIP member. Which also offer great and regular bonuses which are alwa... Ver mais
A empresa respondeu
Very friendly and helpful customer service team with a quick turnaround response. Wide variety of provider slot games to play and a very easy platform site to use. They have great promotions and bonus... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
StayCasino is a great online gambling space for everybody, regardless of their experience. Сasino can be proud of its range of 8000+ games. That's impressive! So, everybody will find here their favorite game, suitable payment method, and all the required answers. Each player is greeted with five bonuses and cheered up with weekly presents. Modern design, incredible range of games, popular payment methods, friendly support, and generous bonuses. StayCasino also made a unique, informative page - Event Calendar. Now all important events and bonuses are in one place. What else? VIP Program! StayCasino also has a program for VIP players with free spins, cashback, and money as prizes. So we recommend you try this online casino and share your feedback!
Informações de contato
500001, City, Alemanha
- support@staycasino.com
- staycasino.com
Violação das diretrizes
Stay casino world class gaming
Stay casino: Boasting a vast library of top-tier slots and from renowned providers and Evolution Gaming, Stay Casino offers a visually appealing platform with seamless navigation for both new and experienced players. Their generous welcome bonus package, including free spins and deposit matches, is particularly enticing, although players should carefully review the wagering requirements. While the mobile app provides a smooth gaming experience, and if a technical difficulty or even a non-understanding of the T&C users can find the customer support response time fast and professional, allways cheerful and pilot. Overall, Stay Casino stands out as a reliable choice for players looking for a diverse selection of games and attractive bonus offers with quick deposit, verification process and straight forward withdrawals.
My rating for Stay Casino would be 10/10 with experience being nothing but shown that you can play at Stay Casino with confidence.
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Joel,
Thank you very much for your positive feedback!
We are delighted to hear that you’re enjoying the variety of games, the seamless navigation, and the generous bonus offers we provide.
It’s great to know that our customer support team has been helpful and quick to assist you, ensuring a smooth experience.
We’ll continue working hard to maintain the high standards that you’ve enjoyed.
We look forward to more great times ahead!
Kind Regards,
Stay Casino Team
Easy withdrawal
Easy withdrawal within minutes and great selection of games
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Customer,
We sincerely appreciate you taking the time to share your feedback with us!
Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.
Kind Regards,
Stay Casino Team
STAY - On A Higher Level
StayCasino has a very lovely bonus program including the hall of fame, where so many levels are!! It's more than a casino, I fell in love with StayCasino :) ... Also, I never saw another Casino with such an huge offer of games, slots and providers!! It's awesome... The VIP support is very friendly and personally, of course I feel a special familiar atmosphere.. ! Nice greez to my STAY FAMILY ;)
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Ludwig,
We would like to express our heartfelt gratitude for your feedback.
We're happy to hear that you’ve fallen in love with StayCasino and our bonus program, It's great to know you enjoy our wide variety of games, slots, and providers.
We also take pride in our VIP support and the friendly atmosphere, we strive to create for all our players. It’s amazing to hear you feel like part of the StayCasino family, and we're thrilled to have you with us.
If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.
Kind Regards,
Stay Casino Team
Bekomme jeden Tag eine SMS Werbung
Bekomme jeden Tag eine SMS Werbung, wie kann man das abstellen, totaler Terror!!!
Blockieren funktioniert nicht!!
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Sehr geehrter Herr Roland,
Es tut uns leid, dass Sie Schwierigkeiten mit dem SMS-Abonnement hatten und dass Ihnen dadurch Unannehmlichkeiten entstanden sind. Wir möchten Sie darauf hinweisen, dass Sie den Erhalt von Werbebotschaften in Ihrem Profil auf der Registerkarte Allgemein abbestellen können.
Sollte es Probleme damit geben, kontaktieren Sie bitte unser Support-Team per Chat oder E-Mail (support@staycasino.com), damit wir das Problem lösen können.
Sollten Sie noch weitere Fragen oder Bedenken haben oder eine weitere Klärung benötigen, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen.
Mit freundlichen Grüßen,
Stay Casino Team
I love this casino
I love this casino, so much. Play it everyday, good free no deposit bonus
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Nicole,
We sincerely appreciate you taking the time to share your feedback with us!
Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.
Kind Regards,
Stay Casino Team
The initial bonus system is pathetic
The initial bonus system is pathetic. Withdrawing money is pathetic. It's all pathetic. Wasted my money quickly, having made 4 deposits, on this dubious"business". Why does the nz Govt allow this?
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Dominic,
Thank you for contacting us and sharing your concerns.
We would like to express our heartfelt apologies for the experience you encountered during your visit to our casino. We sincerely apologize that your experience with our casino did not meet your expectations.
We kindly encourage you to reach out to us directly through our live chat or via email. This will allow us to engage in a more detailed discussion regarding the issue you have encountered.
Our support team will be happy to investigate and assist promptly.
Let us note that we are a licensed casino and our aim is to provide unique gaming excitement.
Your satisfaction is of utmost importance to us. We are dedicated to ensuring that your experience is as seamless and enjoyable as possible.
Kind Regards,
Stay Casino Team
Punters Scam site beware of this scam site that…
Punters beware of this scam site that pretends to be a real online casino they are happy enough to take your money but when it comes down to paying a withdrawal it's near impossible to get it from them they will make U jump thru hoop after hoop with absolutely ridiculous demands I spent two weeks doing everything they asked while trying to organise my mother's funeral with everything sent thru they then suspended my account then confiscated 4500 for some made up bullshit excuses beware of this scam do not deposit into there so called Casino I will put this warning up everywhere on social media I've notified ASIC and the authority about them
4 de janeiro de 2025
Avaliação não solicitada
Resposta da Stay Casino
Dear Dean,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your withdrawal process.
We understand how much effort and enthusiasm you invest in your gameplay and that you would like to receive your winnings as fast as possible.
However, before the cashout, the casino reserves the right to request some documents to verify your identity.
We can require ID, payment systems, utility bills еtc for that purpose.
Let us note that the Casino identity verification procedure requires the User to provide documents with several requirements, depending on the type of document, the requirement may vary.
The purpose of this verification process is twofold. Firstly, it is to confirm the identity, age, and residential address of our players. By doing so, we comply with legal and regulatory obligations, such as anti-money laundering (AML) and know your customer (KYC) regulations. Secondly, this process helps us ensure the integrity and fairness of our gaming platform, as it prevents unauthorized individuals, including minors, from accessing our services.
In addition, let us add that we are a licensed casino, which is owned and operated by Hollycorn N.V. Due to this fact, we always strive to provide only high-quality services.
It is our sincere wish that your future experiences will be more pleasant and the withdrawal process smoother as well as verification. We kindly ask you to contact our support team in case of any issues and we will be more than happy to resolve and help you with any case.
Kind Regards,
Stay Casino Team
Resposta da Stay Casino
Dear Tariq,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your gameplay.
We understand how much effort and enthusiasm you invest in your gameplay, and it is our sincere wish that your future experiences will be more rewarding and enjoyable.
The mechanics of all slot machines are indeed based on chance, and outcomes can vary from session to session.
We sincerely hope that the next time the luck will be on your side.
Your satisfaction is of utmost importance to us.
Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us.
Kind Regards,
Stay Casino Team
Best online casino that actually pays !!!!
Won $2000 and was in my bank in under 24hrs, this was won off a bonus so didn't even deposit to win this. Genuine paying online casino
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Justin,
We sincerely appreciate you taking the time to share your feedback with us!
We are delighted that your withdrawal request has been processed successfully and promptly. We understand the importance of swift transactions, and we are pleased that we could meet your expectations in this regard.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Stay Casino Team
Depoists not reflecting 5 days late
I made 2 deposits from my bank account on 14 December which did not reflect in my Stay Casino account. I have queried this on a number of occasions via email, I keep being advised that they have referred the matter to the relevant department and will get back to me. It had been 5 days later and still no feedback
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear W Maree,
We genuinely empathize with your experience, and we are truly sorry that you faced some difficulties with your deposits.
Let us note that sometimes delays may happen on the payment provider's side and the deposits can not processed successfully.
In order us can check the case, we kindly ask you to contact us via email or live chat, and we will be able to resolve the issue.
Please do not hesitate to reach out to us immediately. Our support team will be happy to investigate and assist promptly, ensuring everything is in order.
Kind Regards,
Stay Casino Team
Very good variety of games
Very good variety of games
Fast cashout
Good service
Lots of bonus
Crypto is accepted
Vip program
Loyalty program
Friendly
I have nothing bad to say for that casino except for some bonus their is a max amount that you can cashout
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear K-mutch,
Thank you for your feedback!
We're so glad to hear you're enjoying the variety of games, fast cashouts, and all the other features we offer, including our bonuses, VIP and loyalty programs.
We understand your point about the bonus cashout limits and will take that into consideration for future improvements.
Thank you for sharing your experience, and we look forward to continuing to provide you with a great time!
Kind Regards,
Stay Casino Team
Great casino great win some loses but…
Great casino great win some loses but always have fun the bonuses are great the service is unbelievable I'd recommend to anyone who likes to gamble I can't stop
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Michael,
Thank you for your feedback.
We're thrilled to hear you're enjoying the experience and having fun with the games and bonuses. It's great to know that our service has met your expectations.
We truly appreciate your recommendation and look forward to continuing to provide you with an amazing gambling experience.
Kind Regards,
Stay Casino Team
Too many issues to list and no point…
Too many issues to list and no point listing them anyway because nothing will be done about them because they couldn't care less as their filthy rich on my watch anyway that's for certain at present
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Roberto,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your gameplay.
Let us note that your satisfaction is our top priority and we always strive to provide only high-top quality services.
Please don't hesitate to contact us via email or live chat so we can investigate the issues you faced and provide you with help.
Our support team will be happy to investigate and assist promptly, ensuring everything is in order.
Kind Regards,
Stay Casino Team
Best online casino
I’ve used this casino for over a year and have a great experience with customer support. Winnings have been easy to withdraw and the process is extremely fast. This is my go to casino.
I have won over 30,000 on this casino and will continue to use it
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Arianna,
Thank you for your positive feedback!
We’re thrilled to hear you’ve had such a great experience with both our customer support and withdrawal process. Congratulations on your wins, and we’re excited to continue being your go-to casino.
Best of luck with your future gaming!
Kind Regards,
Stay Casino Team
One of the best, if not the best.
Been playing here for a long time now and it's the best casino I've played at. VIP manager and support staff are awesome and helpful. Always have a free bonus for me. Obviously stay casino has all the games and bonuses you could ask for and easy deposits.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Gyssy,
Thank you for taking the time to write the feedback. It means a lot to us.
We are pleased to know that you had such a positive experience and that our Vip team managed to meet your expectations.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Stay Casino Team
Stay Casino is the only Casino I have…
Stay Casino is the only Casino I have played Online & will be the only one! Friendly Staff can't speak highly enough of them!
They are there 24/7 to help me
Fun & exciting slot games & easy to win
Thank you Stay
A++++++++++
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear ZayZGamZ,
Thank you very much for your positive feedback!
We're thrilled to hear that your experience with us has been such a positive one, especially with the support team and exciting games.
We look forward to continuing to provide you with the best possible experience at our casino.
Kind Regards,
Stay Casino Team
Staycasino is the place to win!
Gambling has its risks but at stay casino they certainly look after you! I’ve had some amazing wins, the biggest being $6k+
I’ve added a screen shot of one of my recent wins too.
Highly recommend staycasino, they’re not a shady outfit who just try get your money. A++++
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Loui,
Thank you for taking the time to write the feedback. It means a lot to us.
We're thrilled to hear about your amazing wins.
We pride ourselves on offering a fair and transparent experience, and your recommendation means the world to us.
Congrats on your wins, and we look forward to seeing you continue to enjoy your time with us!
Kind Regards,
Stay Casino Team
My opinion on staycasino
Love all the slots it’s an easy layout in the casino lobby to navigate I found it easy to deposit and withdraw my funds and I love having my vip manager they help me out all the time
The only thing I would like is to see who the winners are in the lottery
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Matthew,
Thank you for your feedback. It holds significant value for us.
We're glad to hear that you're enjoying the slots, the easy interface and navigation, and the smooth deposit and withdrawal process as well.
We hope the luck will be on your side and we will see you as a winner of the lottery.
We look forward to continuing to provide you with the best possible experience at our casino.
Kind Regards,
Stay Casino Team
Its a great smooth site I have got a…
Its a great smooth site I have got a few friends onto this site everyone is happy
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Dale,
Thank you for your feedback. It holds significant value for us.
We're glad to hear that you and your friends are enjoying the smooth experience at our casino.
We appreciate your support and look forward to continuing to provide a great gaming experience.
Kind Regards,
Stay Casino Team
Very helpful on the online chat always…
Very helpful on the online chat always giving bonus’ when they can fast withdraw
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Stay Casino
Dear Luke,
Thank you for your feedback!
We’re thrilled to hear you’re enjoying the cooperation with our support team. Our team works hard to create a welcoming environment, and it’s great to know you appreciate the bonuses and fast withdrawal.
We look forward to seeing you again for more good times!
Kind Regards,
Stay Casino Team
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