Great product and excellent protection for the iPad Pro 13". You only really see how good customer service is when there’s a problem with an order. I had a minor issue, which was resolved very quickl... Ver mais
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Probably the best protective case iv ever owned , will not slip out of my hands , feels very comfortable but when I do drop it I know my phone is safe & so far the case is damage & scratch free
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I love my Supcase on my iPhone 17 Pro Max. It's very durable and protective. The screen saver took a really hard hit and cracked. However it completely protected the screen on the iPhone... Ver mais
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After many years of dealing with supcase lately they have left a bad taste in my mouth they are nolonger a customer feeindly company .When Sandy was in customer service she took care or us now you can... Ver mais
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Detalhes da empresa
Escrito pela empresa
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection. Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
Informações de contato
5770 SHILOH RD STE 100, 30005-8428, ALPHARETTA, Estados Unidos
- Toll Free +1 888-981-8159
- support@supcase.com
- supcase.com
4,5
Excelente
142 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Warranty covered the case with cracked corners after the warranty expired
Customer service was quick and easy. After I posted that two of the cases for the 2018 iPad Pro cracked in the corners out of warranty they sent me a backup case in addition to the original replacement case. Also they gave me instructions on how to extend my warranty from 12 months to 24 months. This is the type of customer service that gives customers confidence in the product and the warranty process. Great job.
30 de março de 2026
Resposta da SUPCASE
Hi Shane,
Hey, thanks for sharing your thoughts! We’re really glad our team could make things easy for you.
We’re so sorry your iPad Pro cases cracked three times— that’s definitely not what we want. For some extra peace of mind, our standard warranty covers 12 months, and with the extended warranty, coverage can go up to 24 months.
If you have any questions or just want to check something about the warranty, feel free to email us at support@supcase.com
or call +1 888-981-8159 (Mon–Fri 9am–4pm ET) — we’re always happy to help!
Thanks again for your feedback, Shane. We really appreciate it, and hope your current case keeps your iPad safe for a long time!
Best regards,
Supcase Support Team
Excellent customer service!
Customer service were very quick to respond and also to action my replacement case. I appreciate the fact that the company terms included a one time case replacement within the 1st year.
The case saved my very expensive Z fold 7 from cracking its screen.
31 de março de 2026
Resposta da SUPCASE
Hi Natasha,
Wow, we’re so happy to hear your Z Fold 7 is still safe and sound! Thanks for the kind words about our customer service — we love being able to help quickly when needed. Enjoy your case, and here’s to many more worry-free drops (or clumsy moments 😄)!
Best regards,
Supcase Support Team
Simply the best
While it is a bummer that the privacy screen protector is only available on a certain color, the customer service response was extremely prompt and informative. As always, the case is great, and I cannot wait to use it with this phone for however many years
31 de março de 2026
Resposta da SUPCASE
Hi J.,
Thanks so much for your kind words! 😊 We’re glad our team could help quickly and that you’re happy with your case. Totally hear you on the privacy screen color — we love feedback like this and will share it with our product team. Enjoy using your case for many years to come, and thanks for sticking with us! 🙌
Best regards,
Supcase Support Team
Great company
Great company. They sent me a new case after the one I had was messed up. Get the warranty for everything you buy. Better safe than sorry. Suppose cases are very Nice. I highly recommend them and the company!!!
31 de março de 2026
Resposta da SUPCASE
Hi Angelia,
Thanks a ton for sharing this! 😄 So happy we could sort out a new case for you — and yes, getting that warranty is always a smart move ✅. We’re thrilled you’re enjoying your case and your support really makes our day!
Best regards,
Supcase Support Team
Very responsive customer service
31 de março de 2026
Resposta da SUPCASE
Hi Robert,
Thanks a bunch for leaving this! 😄 We’re super happy our team could help quickly — being responsive is what we love to do. Your feedback totally made our day! 🙌
Best regards,
Supcase Support Team
Working with Supcase was easy, response was fast…
Working with Supcase to get a new phone holster/clip was easy and the response was very quick. The phone case is very nice, durable and works great, but just from day to day use, the holster/clip is what broke, therefore not being able to secure my phone.
11 de março de 2026
Resposta da SUPCASE
Hi Don 😎
Thanks a ton for the feedback! Love that the case is durable and working well 💪
Bummer about the belt clip — we get it, daily use can be rough 😅 Your notes are super helpful for our team, and we’ll try to make future belt clips extra strong 🔧
Really appreciate your support — hope your next belt clip lasts much longer!
Best regards,
Supcase Support Team
AWESOME SUPCASE!!
As long as I know where my order number is, support is beyond expectations. Two times I had issues snd they back up their product.
AWESOME!
10 de março de 2026
Resposta da SUPCASE
Hey Stuart,
AWESOME to hear! So glad our support team had your back 💪 We always got you covered!
Really appreciate your support 😄
Best regards,
Supcase Support Team
Bang For The Buck!
Supcase is not the cheapest case for sure but why would I trust a $1000 phone to a cheap yet unreliable case? Besides, I upgrade on a yearly basis and I would want my phone to be in a very very mint condition so the resale or trade up value is still very high. Supcase does the job in maintaining reliable protection for my phone. Worry-free usage everytime all the time plus added functionality while still giving that rad look!
31 de março de 2026
Resposta da SUPCASE
Hi Well,
Thanks so much for this awesome feedback 😊
We couldn’t agree more — trusting a premium device with a dependable case just makes sense. It’s great to hear your Supcase is giving you that worry-free experience while helping maintain your phone’s condition for future trade-ins 👍
Also love that you called out the functionality and design — we always aim to strike that balance!
Really appreciate your support 😎
Best regards,
Supcase Support Team
Customer service was great !
31 de março de 2026
Resposta da SUPCASE
Hi Michael,
Thanks so much for sharing this!
We’re thrilled to hear our customer service hit the mark — that’s exactly the kind of experience we want every customer to have 💪
Really appreciate your support, and we’re always here whenever you need us :)
Best regards,
Supcase Support Team
The Best Protection For Apple Devices
The products that they make are far superior to others that I have used. I have their cases protecting all of my expensive Apple devices and they have worked without fail. I use the Beetle case on my iPhone 17 Pro Max, M1 iPad Pro 11” and my M4 13” iPad Pro.
11 de fevereiro de 2026
Resposta da SUPCASE
Hi Rick,
It’s fantastic to hear that our Beetle cases are keeping all your Apple devices safe and sound — protecting everything from your iPhone 17 Pro Max to your iPad Pros is no small feat. Knowing that they’ve worked without fail really makes our day! ✨
We’re thrilled to have your trust and support, and we hope your devices continue to stay protected in style. Thanks again for taking the time to leave this great feedback! 💛
Best regards,
Supcase Support Team
Phone case
I have bought multiple cases from Supcase for my iPhones and I love it! Honestly I like it better than other name brand cases. I have 2 boys and they have dropped my phone a number of times and never have I had any issues with my phone. The case is great and I highly recommend their products!
29 de março de 2026
Resposta da SUPCASE
Hi Abby,
Thanks a ton for your kind words! It sounds like your boys are giving your phones quite the adventure 🚀🙃, and we’re so glad our Supcase cases have been up to the challenge. Knowing that your devices stay safe while keeping up with your family chaos makes us super happy! 😍
We really appreciate your recommendation and are thrilled to have you in the Supcase family ❤️🎉.
Best regards,
Supcase Support Team
UB Grip case for my iPhone 17e
The UB Grip case is the third case I brought from Supcase. For my iPhone 17e. Always fast delivery and high quality. It has been fantastic for couple of weeks. It’s solid. Already a few drops, the screen and camera show no scratches, and the built-in kickstand is surprisingly handy, almost a daily feature for video watching. Also, I really love the secure grip, it is a major thing.
30 de março de 2026
Resposta da SUPCASE
Hi Tom,
This was great to read — especially the part about this being your third Supcase, that’s seriously awesome 😊
Sounds like the UB Grip is already getting properly “tested” with those drops 😄 really glad it’s doing its job and keeping everything scratch-free. That’s exactly what you want from a case.
Love that the kickstand has become part of your daily routine too — funny how something small like that ends up being super useful. And totally agree on the grip, it makes a bigger difference than people expect 👍
Appreciate you taking the time to share this. Hope it keeps treating you well!
Best regards,
Supcase Support Team
My wife is very excited for her phone…
My wife is very excited for her phone case for the galaxy ultra 26. Thanks supcase👍🏾
26 de março de 2026
Resposta da SUPCASE
Hi Bruce,
Thanks so much for sharing! We’re thrilled to hear your wife is loving her Galaxy Ultra 26 case — that excitement really makes our day! 🎉👍🏾 We hope it keeps her phone safe and looking great.
Thanks again for choosing Supcase!
Best regards,
Supcase Support Team
I love every case I've received from…
I love every case I've received from SUPCASE. Their team really helped me out when o order the wrong case for my phone. They went above and beyond to satisfy me and get the correct order to me very quickly.
30 de março de 2026
Resposta da SUPCASE
Hi Linnzie,
We really appreciate you taking the time to tell us!😄
We're thrilled to hear that you love every case you've received from SUPCASE. Helping you get the right case quickly is exactly what we aim for, so it’s awesome to know our team could make it right for you. Your support really means a lot to us! 💛
Best regards,
Supcase Support Team
Excellent customer service
Had a minor issue with the case they sent me but everything was corrected quickly by customer service. Very nice products and great after care.
30 de março de 2026
Resposta da SUPCASE
Hi Phil,
We’re so glad to hear everything got sorted quickly! It’s great to know our team could help, and that you’re enjoying your case. Your kind words about our products and support really make our day! 🙌
Best regards,
Supcase Support Team
I was answered right away and there was…
I was answered right away and there was follow up after the problem was fixed.
Great customer service way to go standing behind your product
30 de março de 2026
Resposta da SUPCASE
Hi Giovanni,
We’re so happy to hear our team could help right away and follow up afterward! It’s awesome to know you felt supported — standing behind our products is exactly what we aim for :) Thanks for sharing your experience!
Best regards,
Supcase Support Team
The case I got is great
The case I got is great! It’s protecting my device! This is great value compare to other brand!
29 de março de 2026
Resposta da SUPCASE
Hi Rachel,
Yay! 😄 Glad your case is doing its job and protecting your device. And great to hear it’s a solid value too.
Thanks for the support — enjoy that extra peace of mind! ✨
Best regards,
Supcase Support Team
Customer service goes up and beyond to help
The company help me get shipment sort it, even when I was in a non traditional shipping country, they were very receptive and proactive in trying to help. Once they figured out how to help me, they sent the product and arrive within the week. Great costumer service and attention.
27 de março de 2026
Resposta da SUPCASE
Hi Vicente,
Wow, thanks for sharing! We’re super happy we could help get your shipment sorted, even with the shipping challenges in your country 🌍✈️. It’s awesome to hear that our team’s quick and proactive approach got your product to you within the week.
Your kind words about our customer service really made our day 💖✨. We’ll keep doing our best to make sure every experience is just as smooth and worry-free 💪😎.
Thanks again for the support — you rock!
Best regards,
Supcase Support Team
An excellent product for the protection…
An excellent product for the protection of my cell phone . In the case of unexpected blows and falls, the protection of the cell phone helps a lot. I recommend it confirmed.
27 de março de 2026
Resposta da SUPCASE
Hi Juan,
Thanks a ton for sharing your experience! We’re so happy to hear our case is giving your phone the protection it needs from those unexpected bumps and drops 💥🙌. Your recommendation really made our day.
We’ll keep making cases that you can trust to handle life’s little surprises 💪💫. Thanks again for your support!
Best regards,
Supcase Support Team
Best of the Best , No compromises
High quality materials
Independent drop testing on cases
Live Customer Service dedicated Agents
Fit and finish of cases is above average
27 de março de 2026
Resposta da SUPCASE
Hi Sam,
Thank you for taking the time to share your experience! We’re thrilled to hear you appreciate the quality of our materials, the fit and finish, and the support from our live customer service team. Your recognition of our drop testing and dedicated agents really means a lot.
We’ll keep striving to deliver cases that meet expectations📱✨. Thanks again for your support!
Best regards,
Supcase Support Team
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