Taskrabbit Delivery (formally Dolly) Avaliações 

4.208
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The driver was very patient and understanding while still being flexible. Wish there were more companies out there who contracted people like that. Very greatful and appreciative of how my driver went... Ver mais

Avaliado com 4 de um total de 5 estrelas

I didn’t choose Taskrabbit, it chose me! Purchased items from the Container Store for delivery to me. Items were delivered late next afternoon. I would have preferred the delivery person rang my... Ver mais

Avaliado com 5 de um total de 5 estrelas

On Saturday we realized we needed more help that day for moving many boxes to another location. Within a very short time (less than a hour) Taskrabbit found a tasker, namely Jeff C, who arrived prompt... Ver mais

Avaliado com 3 de um total de 5 estrelas

The job got done to my satisfaction-- but the communication wasn't good. The app didn't allow me to proactively communicate with the mover-- so I had to text his cell phone. He pointed me back to the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Entrega
  2. Serviço de entregas
  3. Mudanças

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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3,9

Todas as avaliações

(4.208)

2.616 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Bad experience

Delivering guys on this delivery were not professional and they damaged my furnitures so badly and I don’t recommend this service to anyone else.

7 de agosto de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Thank you!

Avaliado com 3 de um total de 5 estrelas

App needs work

The actual delivery guys were great. Things I wanted but couldn't find in the app - 1) GPS/tracking - I was sending them to someone's house to pick up and then bring to me, and would like to have been able to follow the process; 2) Messaging. I could not message my driver. Additionally, although there was an option to call, the call went to an old Dolly number that was disconnected. Customers should be able to message their drivers; 3) I saw the price so committed to the sale of item I was picking up. But after I confirmed with seller and went to book the Task, the price jumped over $100 (in less than 24 hrs). That's too much of an increase but I was stuck. If I had any other way I would have not gone through with the booking. It left a bad taste in my mouth and I'm hesitant to use again for that reason. The delivery with tip cost more than the actual item at that point.

4 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Worst service ever

Worst service ever. They disassembled a bed purchased at a store, delivered the item to me and later store called to say that they left behind several parts of the bed. TaskRabbit refused to have it picked up or pay to send the parts to me. Bed is useless without all parts.

3 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

EXTREMELY DISSATISFIED

TaskRabbit was set up through a purchase at Container Store. I canceled the order less than 12 hours later. The delivery was not scheduled for pickup and delivery until 4 days later. I tried every way to notify you of the cancellation. I wrote to the email address listed on your website multiple times. I sent multiple texts. I could not find any way to talk to anyone. There was NO way to cancel the order online. Very frustrating. Nothing was ever picked up from the Container Store nor delivered by TaskRabbit. You’ve been asking for a tip, and I don’t know why. At a minimum, when the item was unavailable for pickup at The Container Store, someone should have reached out to me. What I got was an email telling me the items had been delivered and asking for a tip. I will ABSOLUTELY NEVER use TaskRabbit, but I have gladly shared my experience with all I know. I’m still waiting on a response from TaskRabbit. I expect a credit for the fees I’ve paid. You are shameless. You continue to send dozens of emails and texts soliciting my business. 🤬🤬🤬

6 de agosto de 2026
Avaliado com 3 de um total de 5 estrelas

Easy to Book, Not Honest Movers

Communication was good and movers were timely and efficient. Delivery service however damaged several items and boxes and did not inform us of so. We only found out by capturing the damage out the window and then having damage and liquid within several boxes.

31 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Damages

Deliverers caused damage to my apartment and my floors while removing couch. They are definitely inexperienced in moving big furniture and there’s no telling how much experience these people have. 100% would not recommend if you have a small apartment and don’t want to take a risk.

4 de agosto de 2026

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