Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Ver mais
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Veja o que dizem as avaliações
Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently... Ver mais
A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Ver mais
A empresa respondeu
This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.
Informações de contato
Teaxpress Private Limited, 734008, Siliguri, Índia
- 97330 61444
- help@teabox.com
- teabox.com
Respondeu a 58% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Great quality
Both quality of tea and delivery excellent as usual.Thank you for Kalpana!

Resposta da Teabox
We are teapeople
We are teapeople , we like descent cup of Italian coffee . But the rest of the day goes to tea
I was googling Indian quality teas after years of Chinese teas
I did find Teabox in Darjeeling , a serious group of highly dedicated teaproducers
The « surprice box « was indeed a surprice , a very well made teacup with a metal infuser , both beautifull and practical and ten packages of diffirent tea types , some green , breakfast tea and orange pekoen.
The Chinese have found competition in Darjeeling .
I am spoiled with high quality green , white and pu’ehr, but the black teas from India are a class of their own .
Still several packages to sample!!
A great experience in scent , taste and color .
Sukrya Teabox great tea from Teabox
Your sincerely Gerben G of Norway

Resposta da Teabox
I’m absolutely thrilled by the service…
I’m absolutely thrilled by the service, the fast delivery, the thoughtful information about tea… but mostly how wonderful the teas are. I’ve never been a tea drinker, but these lovelies make me not only a tea drinker, but a tea lover! I can’t wait to try them all, so I can name my favourite…

Resposta da Teabox
Delicious
I was given a delicious chai tea at a friends house and it stuck with me. I found out where it was from and off I went to order the trial pack. Slightly nervous about the delivery after reading reviews but after waiting patiently the tea arrived and it is absolutely beautiful. So smooth.
I have loved chai for many many years and I am so happy to have found this brand. There is a price tag on the item but it’s my treat to me.
I don’t love all the emails while waiting, for me they could be quick short messages.

Resposta da Teabox
Their tea is incomparable
Their tea is decent for the flavor and production process, and their customer service is quick and sincere.
The price may not be very approachable but there's no other place that I can buy the same quality of tea for the similar prices in Japan.

Resposta da Teabox
Order appears to be lost
Order appears to be lost, nothing shows on the tracking. Avoiding giving a refund and now radio silence. Avoid!!!
Teabox teas are the absolute best…
Teabox teas are the absolute best without any comparisons. I have been a long time tea drinker growing up drinking tea. I have tried many different brand teas. My parents were strict tea drinkers from the UK with English breakfast tea brewed every morning and with every meal. I love teabox tea and will be a lifelong consumer. Once I tried the best, Teabox, I wont give it up. Anyone who trys it will love it, too.

Resposta da Teabox
Bodiless tea dust tried again before review
I bought the trial pack. Waited to write a review hoping one of the packs will be good. It is tea dust so no body to the tea at all. Definitely not recommended or buying again.
Order Cancelled by Teabox – Refund Still Pending After 45 Days No reply on Email followup
I placed an order (Order ID 324010) on 14 September 2025. As the order was cancelled from Teabox and not delivered, I request a refund.
Despite sharing all proofs and transaction details on 22 and 23 September, and sending multiple follow-ups (including on 28 October and 30 October 2025), there has been no refund or proper response from Teabox.
Their only reply (on 28 October) was a generic note stating that the issue had been “escalated to the right team”—but no refund confirmation.
It’s disappointing that a teabox brand chooses to ignore repeated follow-ups. The over 45-day delay for a simple refund, and that too for an order cancelled on the Teabox end, shows how poor the after-sales service really is.
Order placed, refund confirmed, proofs shared, yet no action, completely unprofessional experience.
Teabox is quite a treasure hunt
I first found Teabox a few months back on Facebook and had ordered their trial pack of 10 different flavours, all of which were delightful, with a special mention to Jaipur masala, Wayanad cardamom and Kolkata Kadak chai.
I repeated that order and got more of their cute stemless glass goblets and the even cuter steel spoon to measure the leaves. I became a fan.
Then I tried the Ayurvedic pack which did not agree with me much as most of the flavours had too much mint, which I feel is an appetite suppresser, at least to my taste buds and nose.
I even bought the white tea - spring silver needle, as I love white tea.
Being from an old tea family myself, which was once famous for their roasted tea, I had to try your roasted tea and was pleasantly surprised. I even tried your Jasmine tea. I loved the flavours of all.

Resposta da Teabox
Guter Tee
Guter Tee, schnell und unkompliziert verschickt.

Resposta da Teabox
Prompt and informed delivery of a tea…
Prompt and informed delivery of a tea that is a delight to the palate.

Resposta da Teabox

Resposta da Teabox
The fresh and intense atoma and flavour…
The fresh and intense atoma and flavour is exceptional. I live the variety of choice, but my favourites are the chais. They have become the indispensable wake up cup in mornings.

Resposta da Teabox
I am enjoying the chai teas
I am enjoying the chai teas, which are all quite different. Its a nice starter set. It arrived quickly with lots of delivery communication.

Resposta da Teabox
Highly recommended
Excellent diversity and quality of products. The customer service experience is superlative. This is my most favourite tea retail company and I have been ordering from Teabox since a long time. Thank you for doing what you do!

Resposta da Teabox

Resposta da Teabox
I do not drink coffee
I do not drink coffee. I am a life long tea drinker.
I've been ordering from Teabox for several years-generally 2 to 3 orders a year. The tea comes vacuum sealed and until this new tariff fiasco it has arrived within about 7 business days and sometimes even faster. The tariffs have slowed down delivery.
What do I like about Teabox?
There is great variety of teas. They are fresh and well packaged with a minimum of waste. While some teas come in fancy packaging, most do not. Teabags are also available. I buy them only if I am traveling.
Teabox is a solid company with excellent tea and customer service.

Resposta da Teabox
The finest teas!
Teabox sources the finest teas (by far the finest I've ever tasted) and vacuum seals them while they're super fresh. Then, they ship them to you (to me!) quickly.
They have a huge selection of single estate Indian teas, all with their own web page and evocative tasting notes.
Also, their customer service is wonderful - fast, very friendly and efficient.

Resposta da Teabox
Shipment was quick.
Shipment was quick.
So many wonderful teas to try. So far I've tried 2 yummy chai teas.
These teas are ALL black teas, in case you were looking for a decaffeinated option.

Resposta da Teabox
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