Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently... Ver mais
A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Ver mais
A empresa respondeu
This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.
Informações de contato
Teaxpress Private Limited, 734008, Siliguri, Índia
- 97330 61444
- help@teabox.com
- teabox.com
4,5
Excelente
364 avaliações
Respondeu a 58% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order NEVER arrived yet
Order NEVER arrived yet! Stuck in customs in Memphis, TN! Teabox has OT resolved yet!!
18 de setembro de 2025
Resposta da Teabox
We completely understand your frustration and sincerely apologize for the delay you experienced. The shipment was indeed held briefly at U.S. Customs in Memphis due to the new tariff regulations that came into effect recently.
We’re glad to confirm that your order has now been delivered successfully. 💛
Thank you so much for your patience and understanding during this transition — we truly appreciate your support.
Resposta da Teabox
Dear Masele,
Thank you for your review! We’re glad you’re enjoying the flavors in our teas.
Amazing quality tea
Amazing quality on their tea, they are personal and helpful and they really care about their tea.
I believe that it's fairtrade and that the farmers get paid fairly and have good working conditions
17 de setembro de 2025
Resposta da Teabox
Dear Silje,
Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the quality of our teas and appreciate our commitment to the farmers and fair practices.
Resposta da Teabox
Dear Mizuho,
Thank you for your kind review! We’re glad you had a positive experience with our customer service.
YUM!
Hello, im from Australia and I recently bought the box set with the free glass. I just want you to know I love your tea! ❤️ it's so fresh and the tastes are amazing, thankyou so much x Everyday I look forward to making the chai and experiencing the different flavours from India. I'm hoping to get more of the different varieties soon, can't wait!
Thankyou, Tara Thompson 😊
29 de setembro de 2025
Avaliação não solicitada
Resposta da Teabox
Dear Tara,
Thank you for your lovely review! We’re thrilled to hear you’re enjoying the freshness and flavors of our teas all the way in Australia.
We can’t wait to delight you with more varieties soon!
Pure and authentic ingredients.
Yeah, I didn't believe in them at first sawing their advertisement and etc, but after purchasing my first teabox after nearly one and half of the year,sawing their advertisement on Instagram, now I purchased. Yes the ingredients were super natural, authentic, real and raw. I'm enjoying each flavour out of their 10 trail packs. Each flavour has a unique taste, they said what they meant as well as the product also.
22 de setembro de 2025
Avaliação não solicitada
A trip down Memory Lane
These wonderfully fresh-tasting chais took me back to my childhood: sitting in my friend's house, watching her mother make Punjabi tea with fresh milk, black tea and spices (shop - bought chai simply doesn't campare). I have to have a good three quarters of an hour to enjoy my Teabox Chai with a good book. I look forward to this moment every day.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Teabox
Dear Khadijah,
Thank you for your lovely review! We’re thrilled to hear our chais bring back such wonderful memories and that you enjoy every sip with your book.
Wishing you many more delightful tea moments!
Customer Service was awesome
Customer Service was awesome. I knew I wanted to order but all the teas are so different I needed some guidance and what I might like given my preferences. I had two different reps who helped me make great choices which was really helpful. And, I was kept up to date when the delivery was pushed back as well.
18 de agosto de 2025
Resposta da Teabox
Dear Lisa,
Thank you for your wonderful review! We’re glad our team could help you choose the teas that suited your preferences and keep you informed throughout the process.
We look forward to delighting you with many more tea experiences!
I tried some of the bundles to see what…
I tried some of the bundles to see what I thought of them. Some I loved and some were not to my taste. I have bought the Earl Grey several times because I love it. The teas arrive quickly. Over all I'm a very happy customer. Mary
18 de agosto de 2025
Resposta da Teabox
Dear Mary,
Thank you for your kind review! We’re glad you’re enjoying the Earl Grey and that your teas arrive quickly.
We’re thrilled to have you as a happy customer and look forward to delighting you with more flavors!
The tea was good
The tea was good, but not exceptional. I’ve been a tea drinker my whole life and have had the privilege of tasting many exceptional teas. I did love the little glass container and the tweezers little too much.$$for the quality not good not bad, not exceptional.
18 de agosto de 2025
Resposta da Teabox
Thank you for sharing your feedback. We’re glad you enjoyed the little glass container and tweezers, and we appreciate your honest thoughts on the tea. 🍃
We value all feedback as it helps us continue to improve and bring the best possible tea experience to our customers.
Bisogna provarlo per averne contezza e il gusto!
Uso questo tea oramai da molti mesi e non riesco più a farne a meno. TOP!
18 de agosto de 2025
Resposta da Teabox
Ciao Antonio,
Grazie per la tua splendida recensione! Siamo felici di sapere che il nostro tè è diventato parte della tua routine quotidiana.
Amazingly fresh teas
Teabox teas are amazingly fresh, nothing like the regular store bought teas. The delivery is swift and packaged well. Wouldn’t go back to store teas after drinking Teabox!
18 de junho de 2025
Resposta da Teabox
Dear S Kamath,
Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the freshness of our teas and the speedy delivery.
We look forward to continuing to delight you with every cup!
Teabox is simply rewriting how your morning tea is celebrated!
Each trial tea portion transported you .... every weekend morning was exciting with which tea type to taste and with each sip we smiled!! ... however we had saved the Rasayana Ayurvedic Chai for the last and guess what! it turned out to be the one I loved the most!!! The composition of the herbs and cinnamon in the tea lent a beautiful aroma and lovely freshness of the tea! The medicinal part was something that left us in a pleasant state of mind! Cheers to Teabox on this splendid effort! Am a fan forever! Just purchased more of the Rasayana Ayurvedic Chai can't wait each morning to enjoy it!
8 de maio de 2025
Resposta da Teabox
Dear Claron,
Thank you for your wonderful review! We’re delighted to hear that your weekend tea ritual has been such a joyful experience and that the Rasayana Ayurvedic Chai became a favorite. 🍃
We’re thrilled to have you as a fan and look forward to making your mornings even more special!
Resposta da Teabox
Dear Aiswarya,
Thank you for your kind review! We’re glad you’re happy with our service and products.
My favorite tea company
My favorite tea company, especially for whites and blacks. They also have so many lovely chais.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Teabox
Dear Katie,
Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying our whites, blacks, and chais.
We look forward to delighting you with more teas!
LOVE this tea and the company!
LOVE this tea! It is SO fragrant and delicious - a real treat to make each morning, a little luxury every day. It arrived within 2 weeks, which is within the timeline I had been given at point of purchase. I also had regular emails from the company about its journey so I was never worried about its arrival. And when it did arrive I felt like I’d given a beautiful gift to myself - the tea is presented beautifully and the fair trade story of the company is inspiring.
Overall, I’m SO happy with my purchase!
20 de julho de 2025
Resposta da Teabox
Dear Megan,
Thank you for your wonderful review! We’re thrilled to hear that our tea has become a little daily luxury and that the journey from our tea gardens to your cup was enjoyable.
Your kind words about our presentation and fair trade practices mean a lot. We look forward to delighting you with more teas!
Resposta da Teabox
Dear Ellen,
Thank you for your review! We’re glad to hear you’re enjoying the flavor of our teas.
I'm a long time tea drinker and Teabox is the best
I'm a long time tea drinker and have tried many brands. Teabox is the absolute best !! I've ordered twice from them and will continue to be a customer. My favorite is the Kolkata.
Love it and all the others as well.
Plus their customer service is great and shipping is super fast.
19 de julho de 2025
Resposta da Teabox
Dear Deb,
Thank you for your wonderful review! We’re thrilled to hear that Teabox has become your favorite and that you’re enjoying the Kolkata and other teas.
We truly appreciate your support and look forward to delighting you with more teas!
Repeat customer here can not recommend enough
Repeat customer here- absolutely love the teas and the customer service! Shipping is fast which is important because I get so excited to try new tea!
19 de julho de 2025
Resposta da Teabox
Dear Bri,
Thank you for your wonderful review! We’re thrilled to hear that you love our teas and appreciate our customer service.
We’re glad the fast shipping helps you enjoy your tea adventures and look forward to delighting you with more flavors!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.