Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Ver mais
A empresa respondeu
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
A empresa respondeu
It was easy and very quick 3 days from claiming to receiving a new device as mine could not be repaired . Great communication throughout the process to keep me updated with the progress of the claim... Ver mais
A empresa respondeu
4,4
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service
Very good service. Got a replacement iPad Pro n great condition
4 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kavita. We appreciate your review.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Shirlee. We are delighted that the service we provided to you was great.
Kind regards,
Anne-Marie.
Simple application
Simple application and instant decision on whether they can repair or replace
Replacement was done and received within 24hrs after payment of excess
26 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Asher. We appreciate your review.
Kind regards,
Anne-Marie.
Super easy to make a claim
Super easy to make a claim. Replacement device received next working day.
26 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Gloria. We appreciate your feedback.
Kind regards,
Anne-Marie.
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, we appreciate your review.
Kind regards,
Anne-Marie.
Very quick sevice and efficient
Very quick sevice and efficient
20 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that our service was quick and efficient.
Kind regards,
Anne-Marie.
Had issue with contacting likewize but…
Had issue with contacting likewize but then I was told to go through my bank and issue was resolved whereby I had my device fixed by the Apple Store instead of third party
2 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ashif. We appreciate your review.
Kind regards,
Anne-Marie
I did claims before and always get good…
I did claims before and always get good looking phones with 100% battery life . This time I received a phone with 85% .
30 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are sorry to hear that you are unhappy with the battery health of your replacement device, Apple are happy to provide devices with a battery health of 80%, however, we provide devices with a battery health of 85% or over. If there are any issues with the functionality of your device your replacement does come with a 24 month warranty for peace of mind.
Kind regards,
Anne-Marie.
The claim was very easy and quick
The claim was very easy and quick. The technician was polite, helpful and came to my home. Very good service! I would recommend them very much. Thank you
1 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Liz. We are delighted that you would recommend the service we provide.
Kind regards,
Anne-Marie.
Good service experience
Chris was a very patient engineer he works with details even without doing what they asked me to do on my phone be his arrival. He was still very nice to me.
1 de abril de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kady. We appreciate your review and we will pass your praise on to Chris and the team.
Kind regards,
Anne-Marie.
The fact I did not have to take time…
The fact I did not have to take time off work as they came to my place of work to repair it.
26 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you found our Come to You repair service convenient.
Kind regards,
Anne-Marie.
What made it quick it was even over the…weekend
What made it quick it was even over the weekend that was very quick for a good respond to get it delivered quickly
28 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Victor. We appreciate your review.
Kind regards,
Anne-Marie.
Absolutely perfect
Absolutely perfect - insurance that worked exactly as required! No questions asked
31 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Nick. We appreciate your review.
Kind regards,
Anne-Marie.
Getting moved on to another site
Getting moved on to another site
31 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are not sure if we can assist you, Steve. If you respond to the Trustpilot email with your information we will be able to locate your policy details.
Kind regards,
Anne-Marie.
Very quickly and good Very happy
Very quickly and good Very happy
30 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you are very happy with the service we provided.
Kind regards,
Anne-Marie.
Quick and simple
16 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Monica. We appreciate your review.
Kind regards,
Anne-Marie.
Excellent Service
A really impressive service. Very easy to use, and my phone was repaired very quickly
26 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Gary. We are delighted that the service provided to you was excellent.
Kind regards,
Anne-Marie.
Disappointed to months to get rectified…
Disappointed took months to get rectified, waste of money then excess of £99 to pay for substandard phone received .
Avoid save your money go to apple
28 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are sorry to hear of your experience, John. The device you received should be of Grade A standard and come with a 24-month warranty. If there are issues with said device, please contact our Customer Service Team; they will be happy to help.
If you would like us to look at your claim in more detail, please respond to the Trustpilot verification email.
Kind regards,
Anne-Marie.
Kind regards,
Anne-Marie.
Takes too long to get claim sorted
15 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
We are sorry to hear of your disappointment, Ioana. To allow us to look into your claim journey and implement improvements where necessary, please respond to the Trustpilot verification email.
Kind regards,
Anne-Marie.
Chris fixed the phone quickly and was…
Chris fixed the phone quickly and was polite.
Good experience overall
28 de março de 2026
Avaliação não solicitada
Resposta da techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Martyn. We are delighted that the service we provided to you was five-star.
Kind regards,
Anne-Marie.
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