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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It`s a great service to be able to watch and record UK TV when abroad. Sometimes there is a connection issue but I`ve always found customer service to be very helpful. Many thanks to the team. I real... Ver mais

Avaliado com 1 de um total de 5 estrelas

Teeveeing has ceased to exist apparently!!!! No TV for the last two days and just getting a black screen. You cannot contact them to report issues as their contact page no longer exists.. This compan... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Couldn't get into my account last night. Today it's still down. If you go to their website it now has a notice saying it's been seized by Spanish National Police. Unable to contact the company, sup... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking customer service, as in none at all. Chat doesnt work and emails either bounce back or are completely ignored. I have same issues as others in their reviews, recordings starting l... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Serviço de exibição de filmes
  3. Canal de televisão

Escrito pela empresa

Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

390 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I use teeveeing on a firestick

I use teeveeing on a firestick. It has been excellent until lately. Constantly loosing signal causing the program to freeze. Customer service has been very good but the problem hasn’t been solved. Going on for four days now. Even as I write this it has lost the signal four times. Not a happy customer at the moment.

18 de junho de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for your feedback, and we’re very sorry for the inconvenience you've experienced.

At the time you encountered the issue, our CDN (Content Delivery Network) provider was experiencing technical problems on their end, which caused signal drops and freezing. We understand how frustrating this can be, especially when it affects your viewing experience.

If you're still experiencing the issue, please don’t hesitate to email us again at support@teeveeing.com. We’re here to help and will do our best to ensure everything gets back to normal for you as soon as possible.

Avaliado com 5 de um total de 5 estrelas

Alles Super

Ich nutze diesen Service seit fast einem Jahr und nutze ihn regelmäßig ohne Probleme. Sehr zufrieden und für mich ein gutes Preis-Leistungs-Verhältnis.

18 de junho de 2025
logotipo da Teeveeing

Resposta da Teeveeing

Vielen Dank für Ihre positive Bewertung und Ihre langjährige Nutzung unseres Services! Es freut uns sehr zu hören, dass Sie mit Teeveeing zufrieden sind und unser Preis-Leistungs-Verhältnis schätzen.

Falls Sie in Zukunft Fragen oder Anliegen haben, können Sie uns jederzeit gerne unter support@teeveeing.com kontaktieren. Wir helfen Ihnen gerne weiter!

Avaliado com 1 de um total de 5 estrelas

ich würde niemanden empfehlen sich mit…

ich würde niemanden empfehlen sich mit diesem Unternehmen auf eine geschäftliche Zusammenarbeit einzulassen.
Am 07.04.25 habe ich mich registriert um das SAT Programm Deutschland zu empfangen, die Abbokosten für 9,99 Euro wurden sofort von meiner Krditkarte gebucht. Empfangen konnte ich aber nur 28 deutsche TV Programme. Ich kündigte am nächtsten Tag das Abbo und ging davon aus das ich auch mein Geld zurück bekomme. In den FAQ stand geschrieben dass man sein Geld sofort zurück bekommt wenn man nur bis 60 Minuten oder innerhalb 7 Tage kündigt. Bei mir kam beides in Frage. Am späten Nachmittag des nächsten Tages bekam ich von Google eine Mitteilung dass meine EMail nicht an dieses Unternehmen gesendet werden kann, die Annahme wird verweigert. Diese Mitteilung bekam ich bestimmt fünf mal. Ich nahm Kontakt zu meiner Bank auf und versuchte die Zahlung rückgängig zu machen. Vorgestern meldete sich nun dieses uminöse Frma um mir mitzuteilen dass sich mein Abbo am 07.05.25 um einen Monat verlängert. Ich teilte erneut mit dass das Abbo gekündigt ist, was dann auch bestätigt wurde.
Gestern Abend eine erneute Mail mit der Frage was denn passiert ist, warum ich gekündigt habe. In kurzen Worten beschrieben, darauf hingewiesen dass ich noch keine Rückzahlung erhalten habe. Nun seit einer Stunde Mail Verkehr mit dem Ergebnis das die Rückzahlung nicht begründet ist weil ich nicht innerhalb sieben Tagen gekündigt habe. Leute, Finger weg von diesem Verein.

8 de maio de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Vielen Dank für Ihr ausführliches Feedback – es tut uns aufrichtig leid, dass Sie solche Unannehmlichkeiten erlebt haben.

Bitte beachten Sie, dass wir Rückerstattungen immer bearbeiten, sofern ein gültiger Grund vorliegt und dies im Rahmen unserer Richtlinien geschieht. Wenn wir Ihre E-Mail jedoch nicht erhalten – etwa aufgrund von Zustellproblemen – wissen wir leider nicht, dass Sie eine Rückerstattung angefragt haben.

Bezüglich der Senderanzahl: Sie können deutlich mehr als nur die 28 deutschen Sender empfangen, wenn Sie die App entsprechend konfigurieren. Durch das Hinzufügen von UK-, irischen und französischen Sendern erweitert sich Ihre Auswahl erheblich. Wir helfen Ihnen gerne bei der Einrichtung.

Bitte schreiben Sie uns noch einmal an support@teeveeing.com, damit wir Ihren Fall prüfen und Ihnen sowohl bei der Rückerstattung als auch bei der Senderkonfiguration weiterhelfen können. Wir sind für Sie da!

Avaliado com 5 de um total de 5 estrelas

Dear Mrs Angela Christine Scholes

Dear Mrs Angela Christine Scholes, DK,
I love to watch tv with teeveeing and have had just normal internet related issues but nothing so serious. My customer support is always a delite to contact them, because they are really helpful and had for everything the right explanation.

To your payment issue I will let you now, paypal is shit and I use since ages wise.com (former transferwise) and they are reliable and correct and is a pre paid debit cart which you can set up directly in your teeveeing account as payment methode. No risk and all works fine. Just try it i use it as my second payment methode everywhere.
Quick and easy to use. Will sort your error messages 👍👍👍😏😏😏

6 de maio de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your kind words and for sharing your positive experience with Teeveeing! We're happy to hear you're enjoying the service and that our support team has been helpful.

We also appreciate you offering advice to fellow users regarding payment options. While PayPal can work well for many, we understand that everyone has their preferences, and services like Wise.com can indeed be a reliable alternative.

Thanks again for your support and for helping others in the community—we're glad to have you with us! 🙌

Avaliado com 3 de um total de 5 estrelas

Can no longer receive Teeveeing as they…

Can no longer receive Teeveeing as they no longer use PayPal for payments. My bank will not allow me to pay with my bankcard directly on their website neither will they let me pay via Apple. We have a company here that control card payments ( it is called Nets) they have to agree with payment site and if they detect anything untoward so payment is not allowed......Very unhappy....Danish tv is crap as is there Satelite tv!!!!

18 de abril de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for sharing your concerns. We understand how important convenient payment options are and we’re sorry for the trouble you’re experiencing.

While we no longer accept PayPal, we do offer other payment methods you might find easier to use. If your bank restricts certain payments, please email us at support@teeveeing.com. We’d like to help you find a solution that works for you.

We appreciate your feedback and hope to improve your experience soon.

Avaliado com 5 de um total de 5 estrelas

BRAVO TO THE TEAM AT TEEVEEING!

I am a long time subscriber to Teeveeing: i renewed my membership today, so it is an appropriate time to send out accolades. Bravo!! To Teeveeing for providing consistently good service to your subscribers. I highly recommend this service!

21 de abril de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your continued support and kind words! We're thrilled to hear you’re enjoying Teeveeing and appreciate your recommendation. It means a lot to us to have loyal subscribers like you. We’ll keep working hard to provide you with the best service!

Avaliado com 3 de um total de 5 estrelas

Wrongly charged

Actually, I am quite pleased with Teeveeing and I am very pleased with the "Time Machine" function, which I use almost every day. Last year I subscribed to "Later", which was before Time Machine. I tried many times to cancel my "Later" subscription and nothing happens. I removed my credit card details, hoping that would work. When my subscription to Teeveeing expired I had to add my credit card and suddenly there is a transaction for 89.99 Euros for "Later".
I am now in contact with Visa to try and get a refund for this fraudulant behaviour.

15 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for your feedback and for sharing your experience with the Time Machine feature — we’re glad you find it useful!

Regarding the “Later” subscription, we’re sorry for the confusion and frustration caused. Please know we take billing issues seriously and always aim to resolve them quickly.

If you haven’t already, please email us at support@teeveeing.com with your details so we can investigate the charge and assist you directly. We want to help sort this out as soon as possible.

Avaliado com 4 de um total de 5 estrelas

Great service in general

I use teeveeing mainly to watch the BBC Europe news channel and also some Irish rte and virgin TV channels. In general service is great and works well. I find the casting to Chromecast confusing as it gives me multiple options and occasionally have had service not working but mainly this has been stable since the move from TV mucho (apart from outage in march others have noted in reviews). Recordings work very well and I would recommend this service.

9 de abril de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for your detailed feedback and for recommending Teeveeing! We're glad to hear you enjoy the service and find the recordings reliable.

We understand that casting to Chromecast can sometimes be confusing with multiple options—your input is valuable, and we’ll keep working to improve that experience. Thanks again for your support!

Avaliado com 1 de um total de 5 estrelas

Back to Buffering

Ugh! They had been doing so well after the nightmare switchover from TV Mucho. Unfortunately, for the last week or so, they've been buffering so badly again that most programmes are unwatchable.

16 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Hi Tracy,

Thanks for your feedback. We’ve already responded to your email, but if you're still experiencing buffering issues, please don't hesitate to reach out to us again at support@teeveeing.com. We're committed to ensuring you have the best viewing experience possible and are happy to assist further.

Avaliado com 1 de um total de 5 estrelas

I was thinking of joining them

I was thinking of joining them, but after reading these comments, I don't think I will now.
One of the worst things that really put me off, is the lack of contact method. Many companies don't let you talk (phone) to them at all. That's a no no for me.
I am looking for a good customer service most of all.

3 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We appreciate your feedback and completely understand how important accessible customer service is. While we may not offer phone support, we are committed to providing fast and efficient assistance through our online support channels. Many of our customers have found our response times and service to be excellent, as seen in recent reviews. If you have any specific questions or concerns, we'd love the opportunity to address them and show you the level of service we strive to provide. Feel free to reach out—we're here to help!

Avaliado com 5 de um total de 5 estrelas

Phew what a relief

Phew what a relief, my TeeVeeing in Italy was offline earlier this morning but, whatever the problem, it seems to have been solved now and I can continue viewing.
Since taking over from TVMucho I’ve found their service excellent so hope it’ll continue long into the future.

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We're so glad to hear that everything is back to normal for you! We truly appreciate your support and kind words. Our goal is to continue providing excellent service, and we’re happy to have you with us. If you ever need assistance, don’t hesitate to reach out

Avaliado com 3 de um total de 5 estrelas

Teeveeing was unaccessible on March 1

Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was back to normal today (Mar 2). I'm in the US. Relieved and hope it doesn't happen again! Wished the company would've let customers know what's happening though🙄

1 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We appreciate your feedback and understand your frustration. We’re glad to hear that everything is back to normal for you now! We always strive to provide a seamless experience and will take your suggestion into account about keeping customers better informed during unexpected issues. Thank you for your patience and support—we truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

My view is that this is a great service…

My view is that this is a great service for those of us who want to watch UK tv while abroad. We use it mainly in Spain but our daughter has also used it while in Australia. There are occasional blips in the service for technical reasons but in my experience have always been quickly resolved as they were this morning when the ssl certificate expired.

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you for your kind words and for sharing your experience! We're glad to hear that you enjoy the service both in Spain and Australia. While occasional technical issues can happen, we always strive to resolve them as quickly as possible—just like we did this morning. We truly appreciate your support and loyalty

Avaliado com 1 de um total de 5 estrelas

Just took 10£ from me today and no more…

Just took 10£ from me today and no more working!!!! No response from the company!

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We sincerely apologize for the recent issue. Our service is fully operational now, so please try refreshing your device, clearing your cache, or restarting your connection. If you’re still experiencing any problems, please reach out to our support team, and we’ll be happy to assist you. We appreciate your patience and support!

Avaliado com 2 de um total de 5 estrelas

I am having the same problem as others

I am having the same problem as others. Last night TeeVeeing was working perfectly and then this morning a black screen on all my devices. I have emailed support and received an email very quickly stating that they have updated my request. However they are only available Monday to Friday at normal business hours of 8.00 to 5.00.
I have given two stars as normally my service is flawless. I use the service in Spain.

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We appreciate your feedback and sincerely apologize for the temporary issue. The black screen was due to an expired security certificate, which caused access problems for some users. This has now been fully resolved, and everything should be back to normal. We’re glad to hear that you usually have a flawless experience, and we truly value your support. If you’re still having trouble, please try clearing your cache or restarting your device, and feel free to reach out to our support team during business hours if needed. Thank you for your patience!

Avaliado com 1 de um total de 5 estrelas

Today 2nd March 2005 I have no service…

Today 2nd March 2005 I have no service from Teeveeing at all. They are closed every weekend so no chance of getting it fixed

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We sincerely apologize for the inconvenience. The issue was caused by an expired security certificate, which temporarily affected access to our service. However, this has now been fully resolved, and everything should be working fine again. Please try refreshing your browser, clearing your cache, or restarting your device. If you still have any issues, feel free to reach out to our support team. Thank you for your patience and support!

Avaliado com 1 de um total de 5 estrelas

Teeveeing off line.

Can someone advise why Teeveeing is showing as unsafe? Have they been cancelled? Should I cancel my subs?

As of 12.30 appears to be working again.

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We appreciate your concern and want to reassure you that Teeveeing has not been canceled. The issue was due to an expired security certificate, which temporarily caused access problems and security warnings. This has now been fully resolved, and our service is back to normal. There's no need to cancel your subscription, but if you experience any further issues, please don’t hesitate to reach out to our support team. Thank you for your patience and understanding!

Avaliado com 1 de um total de 5 estrelas

Started having problems a couple of…

Started having problems a couple of days ago.. Now today the 02/03/2025 blank screen. No way to contact teeveeing.. Each time i try i receive a message" not a secure site"..Would appreciate feedback from teeveeing as i have just payed for a full year subscription.

Been with tvmucho 7 years no issues.. Teeveeing has not been to bad, but there service has not been any near as good.. Customer service when you can access them have been good..

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We appreciate your feedback and sincerely apologize for the recent issue. The problem was due to an expired security certificate, which temporarily affected access to our service and website. This has now been fully resolved, and everything should be working normally again. Please try clearing your browser cache or restarting your device. If you’re still having trouble, feel free to reach out to our support team. We truly appreciate your patience and your support!

Avaliado com 3 de um total de 5 estrelas

As of today no access on any device?

As of today no access on any device?
Received an email from support. Apparently the problem was due to the security certificate.
Now have full access on all devices.
Appreciate prompt reply.

2 de março de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

We sincerely apologize for the temporary access issue. This was due to an expired security certificate, but we’re happy to confirm that it has now been fully resolved. Please try refreshing your browser, clearing your cache, or restarting your device. If you’re still unable to access the service, please reach out to our support team for further assistance. We appreciate your patience and support!

Avaliado com 5 de um total de 5 estrelas

UK TV channels

Never had any major issues with site, and have been using it for years. Streams without any buffering. Good clear 7 day TV guide, which is great for recording upcoming programs. All communication are replied to promptly and efficiently.
Would be completely lost without it.

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Teeveeing

Resposta da Teeveeing

Thank you so much for your kind words and for being a loyal user for years! We're thrilled to hear that you're enjoying the smooth streaming, clear TV guide, and responsive support. Your feedback means a lot to us, and we’re glad our service has been helpful to you. If you ever need anything, feel free to reach out. Happy watching!

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