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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I would not be paying this close attention to detail had the test process not been paid for. The results came in (eventually) but much later than advertised. The test kit was dispatched quickly but to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Paid £20 extra for faster service. Ordered on Monday, got kit on Tuesday. Posted back Tuesday at post office (prepaid 24 HR). They received it Wednesday. Got messages saying received and sent to lab.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a test on a Thursday . Paid £20 extra for quick processing , Kit arrived Monday sent the kit back tuesday by special delivery ( £6) confirmation they received my kit on weds .No results by F... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed DNA testing to prove my stepbrother, who I adopted when I was very young, was not my biological son. Long Sad Story.. He lives in another state. The appointments were made for... Ver mais

Detalhes da empresa

  1. Laboratório de doenças sexualmente transmissíveis

Informação fornecida por fontes externas variadas

Personal diagnostic tests for a range of STIs such as Chlamydia, straight to your door.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(85)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Inaccurate result!!

Absolutely disgusting service... Paid £45 for a standard test... chlamydia, gonorrhoea, HIV and syphilis.

Everything clear apart from syphilis, it said i was reactive... Obviously i begin panicking, i called the doctors who felt they should do another test first. And i get the all clear!!!!

Disgusting behaviour from a service to scam money from you and put you into panic

12 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Worth the cost

It was costly however very comprehensive just as I ordered, i will likely use this service again next year.

7 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

False advertisement on the service

Firstly, my order was never actually completed until I found on my account that the charge was still pending after 2 days, I had to contact customer service, she was helpful but didn’t prioritise the order which I felt should of been as it was there fault not mine, so I was waiting 3 days before it was actually sent out in the post

Secondly it’s been 10 days nearly now since I ordered and I still don’t have my results even though the test has arrived back at the lab

False advertisement when they say you get results in 3 days, it’s very stressful being under this pressure, very slow process altogether, doesn’t help either that you can’t get into any GUM or sexual health clinics and when you go through the NHS this is the root they tell you to go down for you to just be waiting even longer

23 de março de 2022
Avaliação não solicitada
logotipo da Test.me

Resposta da Test.me

Hi Laura,

We are sorry to hear that you have had delays with our service. Please can you email info@test.me so that we can look into this for you.

Best wishes

Avaliado com 1 de um total de 5 estrelas

Slow and unreliable

Ordered a test on a Thursday . Paid £20 extra for quick processing , Kit arrived Monday sent the kit back tuesday by special delivery ( £6) confirmation they received my kit on weds .No results by Friday , I emailed ..... no response .
Monday test results , positive for hep B , I've been vaccinated against hep B . Went to a private doctor weds results returned friday all clear for Hep B .
Am I the 2% of false positives ? Or is this system not reliable ?

12 de março de 2022
Avaliação não solicitada
logotipo da Test.me

Resposta da Test.me

Hi Nicole,

We are very sorry to hear about the delay in getting your results. We would like to look into the Hep B result to find out in anything has gone wrong at our end. We carry out millions of tests and pride ourselves on the accuracy of our testing. If you can email our team, we will try and find out what happened with your results. Email us at info@test.me.

Best wishes from the test.me team

Avaliado com 5 de um total de 5 estrelas

Great and Quick Service

Great and Quick Service
I've always gone to my local clinic in the past. This has been the first time I've done a home kit. I'm extremely impressed with how easy and fast it has been. Best thing is not having to wait weeks for results. So if you're confident you can perform your own home test, o would recommend it and recommend this service.

21 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Decent service.

I would not be paying this close attention to detail had the test process not been paid for. The results came in (eventually) but much later than advertised. The test kit was dispatched quickly but took 2 days longer to arrive. Overall experience was good, but for the amount paid they should definitely strive for Great.

7 de fevereiro de 2022
Avaliação não solicitada
logotipo da Test.me

Resposta da Test.me

Thank you for the feedback, Tim. We want to make sure our service is great, and appreciate you taking the time to help us improve.

Avaliado com 1 de um total de 5 estrelas

So slow and useless service

4 de fevereiro de 2022
Avaliação não solicitada
logotipo da Test.me

Resposta da Test.me

I am sorry to hear you've had a disappointing experience. It would really help if you can share more details to help us improve, please email info@test.me.

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant! My local authority has stopped offering asymptomatic sti testing during Covid and so I wanted to be able to do a normal annual check up. This service was a blessing! Quick efficient and well priced.

26 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order status 'teething issues' Tracey & Georgia are stars!

I ordered, received and completed my test within 3 days of initial purchase.
However, the results tab online did not say if the lab had received my results... I started to worry thinking they'd been lost in the post and I'd have to go through the process again.

I rang their number and spoke to Tracey H, and Georgina T.
They reassured me the samples had been collected and were in the lab.

I found out the system was newly updated and they have a few 'teething issues' with the order status tab online (like a tracker to see where your samples are and if they've been completed).

Overall, it was a successful outcome.
Both Tracey and Georgina were very efficient and on the ball, they helped me calm my nerves and reassured me the samples WERE in the lab and they have been tested, so I had nothing to worry about.

Thank you guys :-)

22 de novembro de 2021
Avaliação não solicitada
logotipo da Test.me

Resposta da Test.me

Thank you for the feedback. I'm pleased we got you sorted and Georgina and Tracy are delighted to hear your feedback.

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