thaely.com Avaliações 

Great product, excellent communication by the manufacturer.

I ordered Cloud White Y2K Pro shoes on February 5th 2024, and it's now March 9th 2024 with no sign of the shoes being shipped. I've sent numerous emails to the sales team, but there's been no response. It's disappointing that there's no other way to contact them. At this point I'm will consider myself lucky to get a refund. These shoes aren't cheap either. Update.. I received the refund.

I was all for their initiative but my god are these shoes the worst. They’re extremely narrow and the plastic they’ve used is so hard it gives my feet blisters.
Waste of money, WOULD NOT RECOMMEND.

The product shipped later than I had initially been told but the company was responsive to email queries and the updated date I was given was met. Delighted with the product itself -- fit, look and comfort is great. Other reviews have said that the sizing was off but I ordered my usual size and have no complaints.

You guys are cheats. You took money from me and did not send the shoes I ordered. After months of writing you emails I suddenly get a mail saying I have requested cancellation! And you have processed the refund. Most unethical!
Btw my order no was 1191. I did a pre order when you launched and now I guess you do not want to supply the shoes at the discount price that you had offered it to me at.

This guys are scammers, I ordered some sneakers in October of LAST YEAR, and they never arrived… been messaging them in all socials and never got a reply, didn’t get my money back as well…. Don’t buy from them

Bestellung von 2 Paar Schuhen am 13.11.2023 gemacht und sofort per Kreditkarte vollständig bezahlt. Es handelte um eine Pre Order mit dem Hinweis, dass die Schuhe bis zum 10. Jänner versendet werden. Dann kam nach mehrmaligen Mails am 11. Jänner die Info, dass es aufgrund der Feiertage eine Verzögerung bei der Lieferung gibt, dass aber mit Hochdruck daran gearbeitet wird. Nun schreiben wir den 5. Februar und es gibt noch immer kein Update zur Lieferung! Bin schon etwas skeptisch und hoffe, es kommt noch eine Lieferung!

Para mí no funciona nada bien, hice un pedido el 2 de Diciembre y a día de hoy 5 de Febrero no lo han enviado.
Les escribo varios correos y no me contestan

Me contestan hoy 9 de febrero y me
dicen que me lo enviarán antes del 29 de febrero,mes y medio más tarde.
Disculpas o algo similar ni
de coña.
Hoy es 1 marzo y siguen sin enviarme los tenis.
NO LES COMPREIS NADA, son unos estafadores.
Ayer 6 de marzo me envían un correo diciendo que yo he solicitado la cancelación de mi pedido y proceden a cancelarlo y que van a realizar el reembolso.

I love the brand idea. However I ordered a month ago and the order status still says I will recieve an email when they get send out. I red a review where nothing happend after 4 months! Now I‘m really hoping this is not the case with my order… I already contacted the whatsapp customer service and wrote an email but havent got an answer. How else should I contact the company to get any information about my order or at least get my 99€ back?

delivery was good, but the shoe itself is just bad, the hard plastic cap on top of the foot is really uncomfortable/hurting when walking. cant even ride my bike cuz it cuts into my ancle

The shoes are very nice looking, but they are very hard and dig into my ankle. The plastic is super stiff.

My son loves the sneakers & how they're made but they're a bit stiff & require time & wear to break in.

Shoes are comfortable! Shipping went smooth! Pleased with my purchase!

I saw your company featured on Business Insider. I was very impressed and curious. So, I purchased a pair. I couldn’t be happier with the fit and quality. I’ve told others about your brand, and I get questions “what shoes are those?” occasionally. Keep up the great work! Looking forward to my next pair! Thanks

Sizes run very small. Poor return policy.

Aún no me llega, en mi país me han hecho pagar impuestos FedEx, hasta ahora 37,05 dólares , yo consulté en thaely antes de comprar y no me dijeron eso
Me dijeron que no tenía que pagar nada extra por envío

Me siento decepcionada

grandson birthday

I applaud their environmental approach, but their shoes are low quality and unfortunately. They also don’t honor their return policy. Stay away from them.

Today they tried to deliver the package to me but they told me that I have to pay €36. When I bought the product I paid the taxes and the shipping was free. I don't understand why now I have to pay to have it delivered to me. The transport company tells me that you have to solve the problem or they will not deliver the package to me.